Forrester Research : Analyst

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Charles S. Golvin

Principal Analyst serving CIOs

Blog: CIO Blog

Charles serves CIOs. His research covers mobility and the digital home. He has an end-to-end understanding of wireless, encompassing end user behavior, devices, networks, carrier strategy, content, and applications, as well as mobile as a marketing channel. His research on the digital home examines the enabling networks; connectivity solutions; content and applications; and the changing role for service providers, media companies, marketers, device makers, and application developers in this evolving environment. Charles' research and analysis have been widely cited in publications including BusinessWeek, the Financial Times, The New York Times, and The Wall Street Journal, as well as on ABC, CNBC, CNN, NPR, and PBS.

Previous Work Experience

Prior to joining Forrester, Charles held senior technology positions at Citigroup, providing strategic technology guidance across business units in consumer and corporate finance. Among his projects were initiatives in consumer mobile banking in Japan, mobile commerce in Japan, and mobile payments in the US. His previous experience covers a wide variety of technologies and markets, including CAD for integrated circuit design, 3D graphics for film and broadcast, consumer entertainment software, interactive television, and production systems for game development.

Education

Charles holds M.S. and B.S. degrees in mathematics from the University of California, Santa Cruz.

Research Coverage:

BT Futures, Consumer Mobile Activities, Consumer Mobile Devices, IT Management, Information Management, Messaging, Mobile Channel for Consumers, Mobile Entertainment, Mobile Services, Technology, Telecommunication Services, eCommerce

Reports (8)

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8 results in Reports

Charles S. Golvin
Consumer PCs

For Marketing Leadership Professionals
Report:The State Of Consumers And Technology: Benchmark 2009, Canada
A Life Stage Analysis Of The Canadian Benchmark Survey
Charles S. Golvin, Jacqueline AndersonDecember 23, 2009
This is a graphical analysis of the Canadian consumer market based on Forrester’s North American Technographics® Benchmark Survey, 2009 (US, Canada). It describes the current state of...
- Downloads: 797
For Marketing Leadership Professionals
Report:The State Of Consumers And Technology: Benchmark 2009, US
A Life Stage Analysis Of The US Benchmark Survey
Jacqueline Anderson, Charles S. GolvinSeptember 2, 2009
This report is a graphical analysis of Forrester's North American Technographics® Benchmark Survey, 2009. It provides an overview of US consumers' demographics, behaviors, and technology...
- Downloads: 3542
For Marketing Leadership Professionals
Report:Consumers Are Ready For Home Remote Control
With Entertainment Networks On The Rise, Home Automation Is Next
Charles S. GolvinMarch 10, 2009
Home networks are the foundation of the digital home but are still primarily utilitarian — most networks are erected to share a broadband pipe among multiple PCs, and it's primarily PCs that...
- Downloads: 814
For Marketing Leadership Professionals
Report:Benchmark 2008: Forecast Growth Of Devices And Access In The US
North American Consumer Technographics
Charles S. GolvinJuly 25, 2008
A wide variety of digital technologies pervade the lives of US consumers today. More than half of US households now have broadband, 81% have a PC, and half of those have more than one PC. Among...
- Downloads: 1803
For Marketing Leadership Professionals
Report:Benchmark 2008: Gen X Loves Gadgets The Most
North American Consumer Technographics
Charles S. GolvinJuly 21, 2008
Irrespective of whether it's devices like HDTVs that are shared by multiple household members or gadgets like mobile phones that are highly personal, you're most likely to find them in the homes and...
- Downloads: 515
For Marketing Leadership Professionals
Report:Which Generations Are Adopting Consumer Technology Devices, 2007
Charles S. GolvinJanuary 8, 2008
More than two-thirds of Seniors have a DVD player, but only 8% have a game console. How does PC and consumer device adoption vary across the generations?
- Downloads: 10
For Marketing Leadership Professionals
Report:Top Consumer Technology Predictions For 2008
Charles S. GolvinDecember 27, 2007
In consumer technology, 2007 was clearly the year of the iPhone and Facebook. Apple's foray into the mobile handset market spurred innovation among the Cupertino company's new competitors, gave...
- Downloads: 1586
For CIO Professionals
Report:Benchmark 2007: Personal Devices Go Mainstream
Early Adopters Favor Personal Gadgets
Charles S. GolvinSeptember 18, 2007
Digital devices continue their relentless growth into widespread adoption among North Americans. Mobile phones and digital cameras are the most popular personal devices — owned by 72% and 62%...
- Downloads: 247

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Charles S. Golvin

Principal Analyst serving CIOs

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For Marketing Leadership Professionals

Report:The State Of Consumers And Technology: Benchmark 2009, Canada

For Marketing Leadership Professionals

Report:The State Of Consumers And Technology: Benchmark 2009, US

For Marketing Leadership Professionals

Report:Consumers Are Ready For Home Remote Control

For Marketing Leadership Professionals

Report:Benchmark 2008: Forecast Growth Of Devices And Access In The US

For Marketing Leadership Professionals

Report:Benchmark 2008: Gen X Loves Gadgets The Most

For Marketing Leadership Professionals

Report:Which Generations Are Adopting Consumer Technology Devices, 2007

For Marketing Leadership Professionals

Report:Top Consumer Technology Predictions For 2008

For CIO Professionals

Report:Benchmark 2007: Personal Devices Go Mainstream

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