Cheryl McKinnon

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Previous Work Experience

Before joining Forrester, Cheryl was founder and principal consultant of Candy Strategies, where she provided content management advisory services to both public- and private-sector clients. One of her flagship projects was to overhaul the content and curriculum of the AIIM ECM Master Course — the flagship education offering from one of the world's largest associations representing information professionals. Cheryl has served as VP of marketing for AIIM, chief marketing officer of Nuxeo, and has held senior management roles with OpenText and Hummingbird. Cheryl has presented frequently at conferences, seminars, and webinars. She is a long-time member of industry associations AIIM and ARMA and has served on association conference and standards committees. She has been a regular blogger and guest contributor to online journals such as CMSWire, FierceContentManagement,, and KMWorld.

Cheryl McKinnon's Research

  • For Enterprise Architecture Professionals

    Report: The Forrester Wave™: Enterprise Content Management, Q3 2013

    The enterprise content management (ECM) market has continued to diversify, with vendors turning to solutions focused on business and transactional content technologies. End users are looking for...

    • Downloads: 1599
  • For Enterprise Architecture Professionals

    Report: Rethinking ECM: Content Finds Its Place In Agile, Mobile, And Growth-Focused Enterprises

    Enterprise architecture (EA) professionals are putting more focus on using content to drive revenue and less on simply reducing operational costs. Business leaders are adopting growth strategies...

    • Downloads: 1348
  • For Enterprise Architecture Professionals

    Report: Five Trends Are Changing Records Management Technologies And Practices

    Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. ...

    • Downloads: 574
  • For Enterprise Architecture Professionals

    Report: Assemble A Strong Cross-Functional Team To Achieve ECM Program Excellence

    Successful enterprise content management (ECM) implementations require an ongoing partnership between technology management compliance, and line-of-business managers. Strict top-down initiatives...

    • Downloads: 518
  • For Enterprise Architecture Professionals

    Report: Market Overview: eDiscovery, Q4 2013

    Organizations are insourcing more of the eDiscovery process as information management programs mature and as technologies expand to meet the needs of corporate legal teams — not just law f...

    • Downloads: 360
View all of Cheryl McKinnon's Research

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