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As an analyst on the Application Development & Delivery team at Forrester, China focuses on mid-market and enterprise resource planning (ERP) application strategies. Her work includes advising end user clients on vendor selection and upgrade decisions and advising vendor clients on market positioning, strategy, and mergers and acquisitions. China also advises both communities on current and future ERP market trends. China looks at ERP apps deployment models, notably software-as-a-service (SaaS), and emerging delivery models such as app stores. Her coverage areas include project management and billing management, and a high-level look at some vertical ERP apps. She's keenly interested in the role social collaboration and embedded workflow may play in ERP apps and the potential benefits to Forrester clients.
China came to Forrester from boutique research firm The 451 Group, where she spent more than three years as a senior enterprise software analyst covering customer resource management (CRM) and ERP applications. In that role, China advised apps vendors, customers, venture capitalists, and bankers; wrote research; and spoke to the media. Prior to that, she spent more than 12 years as a technology journalist covering enterprise applications and working out of the US, the UK, and Asia.
China has a B.A. (Hons) in modern Chinese studies from the University of Leeds, UK.
It's Early Days For Adoption, But Use Cases Are Starting To Take Shape
Application development and delivery professionals will benefit from new technologies that will both help them engage at a deeper level with their peers as well as enable them to access a wider set...
Users Are Set To Benefit As Business Process Flexibility Improves In Applications
Today's ERP applications are still too complex and inflexible. Organizations continue to be plagued with customization and upgrade headaches as a direct result of the software's rigidity and poor...
Organization: The Business Applications Playbook
This report outlines the organizational component of Forrester's solution for application development and delivery (AD&D) professionals working on business application strategy. Every firm faces a...

From: Forrsights Software Survey, Q4 2010; Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2010; Enterprise And SMB Software Survey, North America and Europe,...
Business Process Pros Now Have An Additional BPM Tool At Their Disposal
Business process professionals often struggle with how to bridge the gap between the functionality of the inflexible enterprise resource planning (ERP) applications they're using to run their...
Processes: The Business Applications Playbook
Application development and delivery (AD&D) professionals have a poor reputation among their line-of-business colleagues of being able to deliver timely, high-impact solutions. This research shows...