Forrester

For Sourcing & Vendor Management Professionals

Report:Hot Companies To Watch In 2008: Q2 Update

Profiles Of Emerging Companies And Technology Trends That Tech Vendors Should Consider When Planning Strategy

The wide-ranging popularity of our first "Hot Companies To Watch" document, published in April 2008, highlighted a few important facts about technology strategists. First, it reflects the high level...

• Downloads: 965

For Sourcing & Vendor Management Professionals

Report:SWOT: The Evolution Of IT Service Providers To Business Technology Competitors

The Business Technology Offerings Of Accenture, Capgemini, Cognizant, And IBM

The market for traditional IT services will change dramatically over the next five years as more vendors realize the benefits of aligning their technology solutions with the needs of business...

• Downloads: 1626

For Sourcing & Vendor Management Professionals

Report:IT Services And Outsourcing Providers Positioning Benchmark, Q3 2008

A Review Of IT Services Marketing Practices With A Self-Assessment Tool

Forrester used its vendor positioning review methodology to evaluate 10 leading IT services and outsourcing providers across 14 criteria and three service domains and determine where they are...

• Downloads: 1134

For Sourcing & Vendor Management Professionals

Report:Seven Technologies Your Business Users Will Need You To Source In 2010

For many sourcing and vendor management (S&VM) professionals, 2010 is likely to be a year of transition. With the economic meltdown of the past two years receding and cost-cutting initiatives now...

• Downloads: 869

For Sourcing & Vendor Management Professionals

Report:Hot Companies To Watch: Q3 Update

Profiles of Emerging Companies And Technology Trends That Tech Vendors Should Consider When Planning Strategy

In this series, we highlight interesting new vendors and important technology trends. At Forrester, we've seen a strong interest in emerging technologies among our technology strategist clients as...

• Downloads: 634

For Sourcing & Vendor Management Professionals

Report:SWOT: The Evolution Of Indian IT Service Providers Into Business Technology Competitors

Debates over the outlook for the leading Indian IT services providers have taken place for years, and the last year has been no exception. As these companies look to 2010 and beyond, they can be...

• Downloads: 1276

For Sourcing & Vendor Management Professionals

Report:Five Strategic Priorities That Change In A Recession

New Market Conditions Force Vendor Strategists To Align Short- And Long-Term Goals

The economic crisis that hit financial markets in October 2008 has taken its toll on the technology industry. IT customers — many of whom were in a state of confusion in late 2008 — have...

• Downloads: 870

For Sourcing & Vendor Management Professionals

Report:Selling IT Services In An Economic Downturn

When Economic Conditions Are Poor, Segmentation And Positioning Matter More Than Ever

The global credit crunch is beginning to affect providers of IT services and outsourcing. Vendors in this market have spent years building up their value-added service offerings in an effort to...

• Downloads: 1009

For Sourcing & Vendor Management Professionals

Report:Ten Best Practices For Aligning Your Technology Offering With Business Needs

Meeting Business Needs Requires More Than Just Good Marketing

A recent Forrester survey showed that 86% of technology strategists consider aligning their products and services with the needs of business customers to be important or very important to their...

• Downloads: 816

For Sourcing & Vendor Management Professionals

Report:Four Essential Components Of Successful Innovation Initiatives

In 2009's difficult economic environment, many technology vendors are placing a renewed emphasis on their innovation capabilities. Not content with adopting a reactive market strategy, these vendors...

• Downloads: 886

For Sourcing & Vendor Management Professionals

Report:Market Overview: The Tech-Enabled Business Services Market Opportunity

As technology becomes embedded in lines of business and business increasingly relies on technology, a new market opportunity is emerging for IT service providers. This market — which Forrester...

• Downloads: 786

For Sourcing & Vendor Management Professionals

Report:Forrester's Strategy Review Methodology Tool

Forrester's Strategic Review Methodology Tool

• Downloads: 1

For Sourcing & Vendor Management Professionals

Report:Creating Competitive Assessments That Support Action And Enable Innovation

Using Criteria-Based Evaluations To Assess The Competition

A competitive assessment, when executed properly, can help your company understand a technology marketplace, prioritize resources, and create a differentiated go-to-market approach. Creating...

• Downloads: 660

For Sourcing & Vendor Management Professionals

Report:The Priorities Of Tech Strategists And Marketers

Results From Forrester's Survey of Tech Industry Professionals

In August 2008, Forrester conducted an online survey of senior-level strategy and marketing professionals from global technology firms. We gathered information on a range of topics, such as...

• Downloads: 498

For Sourcing & Vendor Management Professionals

Report:Aligning With Business Customers Requires Strategy, Stakeholder Focus, And Metrics

Creating greater alignment with business customers is an incredibly hot objective for technology strategists and one that is supported by powerful long-term market trends. Our recent survey of...

• Downloads: 517

For Sourcing & Vendor Management Professionals

Report:Getting Your Strategic Plan Right The First Time

Six Factors For Tech Vendors To Consider When Planning A New Market Strategy

Preparing a comprehensive strategy for entering new markets is a balancing act for many technology vendors. Take too much time in the planning process and your organization is likely to miss market...

• Downloads: 548

For Sourcing & Vendor Management Professionals

Report:Market Momentum: Tech-Enabled Business Services Market Activity, H2 2008

Many IT service providers are seeking to embed themselves deeper in the core business processes of their customers. In the process, they are uncovering new market opportunities that are increasingly...

• Downloads: 426
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For Sourcing & Vendor Management Professionals

Report:Capgemini's TechnoVision Framework Translates Emerging Technologies Into Business Value

At Forrester we see continuing evidence that technology vendors are incorporating the needs of business users into their strategy, offerings, and go-to-market approaches. While many vendors target...

• Downloads: 492

For Sourcing & Vendor Management Professionals

Report:Contracting For Innovation With Technology Service Providers

Leading Service Providers Weigh In On How They Help Clients Innovate

While innovation has been critical to the success of businesses for years, in the past decade interest in the term has exploded. Yet despite all of the hype, managing and measuring innovation remains...

• Downloads: 494

For Sourcing & Vendor Management Professionals

Report:Infosys Adapts To Global Market Change

The Axon Acquisition Denotes A Major Shift In Infosys' Global Growth Strategy

With its proposed $753 million acquisition of UK-based consulting firm Axon Group, Infosys is taking a big step to reposition itself in an increasingly challenging market environment. Like most of...

• Downloads: 389

For Sourcing & Vendor Management Professionals

Report:The Vendor Positioning Self-Assessment Tool For IT Services And Outsourcing Providers

This vendor positioning review self-assessment tool gives you the opportunity to score your own vendor positioning and compare the results with the positioning of ten leading IT services and...

• Downloads: 4

For Sourcing & Vendor Management Professionals

Report:IBM's BAO Service Offering Is Positioned For Growth In 2010

In April 2009, IBM Global Business Services (GBS) announced the formation of its Business Analytics and Optimization (BAO) services organization, a move that IBM claimed would help clients make "a...

• Downloads: 464

For Sourcing & Vendor Management Professionals

Report:Being Innovative Means Moving Beyond The Hype

B2B Tech Vendors Need To Focus Innovation On Strategy, Management, And Metrics

In a recent survey of technology strategy and marketing professionals, more than 84% said that "providing more innovative products and services" is a primary goal for their organizations given the...

• Downloads: 404

For Sourcing & Vendor Management Professionals

Report:Attracting Venture Capital Investment In An Uncertain Economy

How Fears Of A Recession In 2008 Will Affect Your Funding Opportunities

Uncertainty in the world's financial markets has dominated the world news in 2008 — and technology strategists are taking notice. Many of these strategists have the technology bubble of 1999 to...

• Downloads: 364

For Sourcing & Vendor Management Professionals

Report:Forrester's Tech Horizons Methodology: Predicting Which B2B Innovations Will Succeed

How To Evaluate The Potential Of An Invention Or An Emerging Market — Before You Begin The Forecasting Process

Evaluating the potential of emerging markets is becoming an increasingly critical component of innovation. Companies are realizing that they can no longer generate all of their innovation internally...

• Downloads: 342