Chris Stutzman

Vice President, Principal Analyst serving CMO & Marketing Leadership PROFESSIONALS

Chris serves CMO & Marketing Leadership Professionals as well as agency leaders. He is a leading expert on modern brand strategy, digital-era advertising, and the evolving agency landscape.

Previous Work Experience

Chris has more than 17 years of experience in management consulting and advertising. He helps marketers navigate emerging media and technology, transform their advertising strategy, and adapt their organizations for the digital age. Clients such as Facebook, L'Oreal, Kraft Foods, HP, and IBM have turned to Chris for his thought leadership. Additionally, he has worked across a broad spectrum of agencies — including holding companies such as Omnicom and WPP, network agencies such as JWT and DDB, and digital agencies such as Digitas, Rosetta, VML, and Blast Radius — to improve their strategic capabilities, competitive positioning, and new business strategies.

Prior to Forrester, Chris worked in advertising for more than eight years, developing brand strategies and discovering breakthrough consumer insights for clients such as Mars, Michelin, Novartis, and Wachovia. Chris started his career as a management consultant for Accenture, where he developed customer experience and marketing technology strategies for clients such as AT&T and Bell South.

Chris is a member of The Wharton School's Future of Advertising project. He is also a regular contributor to industry publications and events, including Advertising Age CMO Strategy and the ANA.


Education

Chris received an M.B.A. from Duke University and a B.A. in English from Bucknell University.

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  • Charles S. Golvin
  • For Chief Information Officer Professionals

    Blog:Google’s Motorola Acquisition Is About The Multidevice, Multiconnection World — And Patents

        Google today announced its intent to purchase Motorola Mobility for $12.5 billion. While Google assures its other Android licensees that the platform will remain open and license-free,...

    • For Marketing Leadership Professionals

      Report:Google Wallet Is Not About Mobile Payments

      Google's statement that mobile payments are just getting started is correct. Its announcement on May 26, 2011, was another early salvo in what will be a long and hard-fought battle to change...

      • Downloads: 1237
    • For Marketing Leadership Professionals

      Client Inquiry:Dual-Band Smartphone Trends

      What's the trend for dual 2.4GHz and 5GHz Wi-Fi in smartphones?

      • For CIO Professionals

        Charts & Figures:Most Global Information Workers Have No Ecosystem Loyalty

        As Multidevice Adoption Spreads, Today's Weak Attachment To Vendor Ecosystems Will Strengthen

      • For CIO Professionals

        Report:Predicting Individuals' Loyalty To Mobile Computing Ecosystems

        As Multidevice Adoption Spreads, Today's Weak Attachment To Vendor Ecosystems Will Strengthen

        Personal technology vendors are engaged in a battle for their customers' loyalty, which (they hope) will translate to ongoing investment in related devices, software, and services. As individuals...

        • Downloads: 51
        • Rating:
      • For Marketing Leadership Professionals

        Client Inquiry:Trends In Apps And Smartphones

        What are the trends in apps and smartphones, along with platforms, in the past year?

        • For Chief Information Officer Professionals

          Blog:Apple Affirms The Power Of Its Ecosystem Ahead Of Microsoft's Renewed Challenge

          With Apple's launch of the iPhone 5 and myriad new device announcements from Amazon, HTC, Motorola, Nokia, and Samsung, we pointed out that these devices are just one element of a broader...

          • For Marketing Leadership Professionals

            Client Inquiry:Trends In Mobile Broadband

            1. Who controls wireless broadband? Who are the players? What does the marketplace look like? 2. What are the future trends for broadband traffic (e.g., Netflix accounts for 30% of US web traffic)?

            • For Chief Information Officer Professionals

              Blog:Product Strategists: Strive To Be Like Steve

              The outpouring of remembrance and appreciation of Steve Jobs reflects the breadth of his influence: on technology, on industries ranging from music to retail, on consumer behavior, and on individuals...

              • For Marketing Leadership Professionals

                Tool:BlackBerry And Apple Dominate The US Smartphone Market Today

              • For Marketing Leadership Professionals

                Report:Microsoft Bets Big On Skype

                Redmond Will See Little Revenue, But Integrating Skype Will Bolster Products

                Microsoft announced its decision to purchase voice over IP (VoIP) innovator Skype for a jaw-dropping $8.5 billion, acquiring 660 million users around the world — though barely 1% of these are...

                • Downloads: 276
              • For Marketing Leadership Professionals

                Report:We Can Hear You Now

                Use Voice Interaction Technology As A Product Differentiator

                Voice interaction technology has made steady advances both in quality and breadth of application in recent years. Product strategists should seize the opportunity to selectively integrate voice into...

                • Downloads: 223
              • For Chief Information Officer Professionals

                Blog:BB10 Provides Slim Hope For BlackBerry

                The long, much-delayed wait is over. Today RIM took the formal wraps off its new BB10 platform and the first two smartphones running the OS: the all-touch Z10 and the Q10 that will carry the...

                • For Chief Information Officer Professionals

                  Blog:Nokia And Microsoft Unite To Establish Relevance In Smartphones

                  Nokia’s announcement in London on Friday that Microsoft’s Windows Phone would be its primary smartphone platform for the future represents a dramatic shift in its smartphone strategy, one...

                  • For Chief Information Officer Professionals

                    Blog:Google Is Right When It Says That Mobile Payments Are Just Starting

                    Today Google announced its Google Wallet product, along with partners Sprint, Citi, MasterCard, and First Data (Forrester clients can read our more detailed take on this announcement here). While...

                    • For Marketing Leadership Professionals

                      Report:AT&T Leaps Back To The Top With T-Mobile Buy

                      Device And App Product Strategists Must Scale Up To Keep Up

                      Consumer product strategists throughout the broader wireless ecosystem are waking up to a potentially radical shift in the industry landscape as AT&T announces its plan to reclaim the top spot in the...

                      • Downloads: 233
                    • For Marketing Leadership Professionals

                      Report:Crafting Products For The Next Smartphone Owners

                      Product Strategists Must Segment The US Smartphone Market

                      Consumer product strategists — across many categories — are increasingly focused on smartphone owners, and Forrester's recently published US mobile phone forecast confirms the value of...

                      • Downloads: 1091
                    • For Marketing Leadership Professionals

                      Client Inquiry:Number Of US iPhones

                      How many mobile subscribers have an iPhone in the US?

                      • For CIO Professionals

                        Report:Mobile Computing: It's All About The Ecosystem

                        Competition Shifts From Devices To Ecosystems

                        CIOs might interpret the recent flood of mobile device product announcements, highlighted by the September 12 unveiling of Apple's iPhone 5, as competing vendors fomenting demand for the holiday...

                        • Downloads: 359
                        • Rating:
                      • For eBusiness & Channel Strategy Professionals

                        Report:Canada Mobile Technographics®: 2010

                        An Empowered Report: Understanding The Mobile Behavior Of Your Target Audience

                        The first step in building or refining a mobile strategy is understanding the mobile behaviors of your target audience. Mobile Technographics offers consumer product strategists a means of obtaining...

                        • Downloads: 728
                      • For Marketing Leadership Professionals

                        Report:The Global Mainstreaming Of Smartphones

                        Understanding Global Smartphone Adoption Today And Tomorrow

                        In a global population that exceeds 5 billion subscriptions, consumer product strategists recognize that smartphones are a niche today. Yet in the US and in some European countries, smartphone...

                        • Downloads: 1407
                      • For Chief Information Officer Professionals

                        Blog:Galaxy S 4 Launch Reveals Samsung's New Market Position

                          At Samsung's New York City launch event for its latest flagship smartphone, the Galaxy S 4, the company continued the "thumb in Apple's eye" approach that has characterized its...

                        • For Marketing Leadership Professionals

                          Report:Nokia And Microsoft Tie The Smartphone Knot

                          Their Market Disrupted, Both Require Differentiation To Succeed

                          Nokia, its once-leading global smartphone market share declining rapidly, announced that it will shift from its own Symbian platform to Microsoft's Windows Phone platform in an attempt to regain...

                          • Downloads: 423
                          • Rating:
                        • For CIO Professionals

                          Report:Prepare For Adaptive Mobile Networks

                          Small-Cell Technologies Will Transform Both Carrier And Corporate Networks

                          Mobile connections are increasingly vital to the productivity and efficiency of the businesses that CIOs support, and wireless networks are undergoing radical changes to deliver high-quality...

                          • Downloads: 353
                          • Comments: 1
                          • Rating:
                        • For Marketing Leadership Professionals

                          Report:Asia Pacific Mobile Technographics®: 2010

                          An Empowered Report: Understanding The Mobile Behavior Of Your Target Audience

                          The first step in building or refining a mobile strategy is understanding the mobile behaviors of your target audience. In April 2009, Forrester introduced Mobile Technographics, allowing companies...

                          • Downloads: 849
                        • For Marketing Leadership Professionals

                          Report:US Mobile Technographics®: 2010

                          An Empowered Report: Understanding The Mobile Behavior Of Your Target Audience

                          The first step in building or refining a mobile strategy is understanding the mobile behaviors of your target audience. In April 2009, Forrester first published Mobile Technographics, offering...

                          • Downloads: 1804
                         
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