About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Chris serves CMO & Marketing Leadership Professionals as well as agency leaders. He is a leading expert on modern brand strategy, digital-era advertising, and the evolving agency landscape.
Chris has more than 17 years of experience in management consulting and advertising. He helps marketers navigate emerging media and technology, transform their advertising strategy, and adapt their organizations for the digital age. Clients such as Facebook, L'Oreal, Kraft Foods, HP, and IBM have turned to Chris for his thought leadership. Additionally, he has worked across a broad spectrum of agencies — including holding companies such as Omnicom and WPP, network agencies such as JWT and DDB, and digital agencies such as Digitas, Rosetta, VML, and Blast Radius — to improve their strategic capabilities, competitive positioning, and new business strategies.
Prior to Forrester, Chris worked in advertising for more than eight years, developing brand strategies and discovering breakthrough consumer insights for clients such as Mars, Michelin, Novartis, and Wachovia. Chris started his career as a management consultant for Accenture, where he developed customer experience and marketing technology strategies for clients such as AT&T and Bell South.
Chris is a member of The Wharton School's Future of Advertising project. He is also a regular contributor to industry publications and events, including Advertising Age CMO Strategy and the ANA.
Chris received an M.B.A. from Duke University and a B.A. in English from Bucknell University.
How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

Applications development people can't stand the Luddites in the operations group, and ops people hate those prima donas in apps dev - at least that's what we are led to believe. To...
Trade press articles and industry pundits have been talking about the death of the mainframe for decades. Vendors use the phrase "mainframe modernization" as a euphemism for migrating applications...

Sorry folks but as a Murphy, I just can't resist the temptation - Irish rockers "The Dropkick Murphys" sing a song called "Shipping Up To Boston" - and that is exactly what I and my...
John Lennon's song "Beautiful Boy" contains a phrase apropos to the topic of applications retirement: "Life is just what happens to you while you're busy making other plans." In an applications...
Can you remember what life was like 10 years ago? How were your personal life and professional life different than they are today? Here are a few reminders about life in 2001: ...
In his report on the top technology trends to watch in 2011 to 2013, my colleague Gene Leganza called out application portfolio management (APM) as one of a number of "planning and analysis tools to...
Application Assessments Are Only A First Step Toward Rationalization
Application rationalization is a hot topic for many applications professionals and also draws the attention of enterprise architects and CIOs. Most organizations begin by compiling an inventory of...

On July 22, 2010, IBM released a series of product announcements under the banner of zEnterprise that will force firms with both mainframe and distributed systems to rethink their application...
Managers at all levels of application development and delivery struggle to retain talented applications professionals amidst tight budgets, burgeoning workloads, and a host of other challenges. A...
Three Cases Show The Path To App Delivery's High-Value Career Choices
How application development and delivery professionals serve the business is changing, calling for new delivery methods, organizational models, roles, and processes. The change: App delivery pros...
Dell made two bold moves last week that bolster its apps modernization street cred. Since MAKE Technologies and Clerity Solutions may not be household names to you, here are our...
In Champions Of Change: The App Dev & Delivery Role In 2020, we began to think about the business climate in the year 2020 and how it affects the application development and delivery role....
Debate over the definition of the term "application" is needlessly stalling application rationalization, application portfolio management (APM), and application benchmarking efforts, based on the...