Forrester

For Sourcing & Vendor Management Professionals

Report:Database Appliances Are Gaining Momentum In China

Hardware-Centric Solutions Continue To Have Strong Local Appeal

Mature IT customers in China are facing challenges in analyzing large data sets. Demand for database appliances — a combination of hardware and software integrated with and optimized for a...

• Downloads: 124

For Sourcing & Vendor Management Professionals

Report:Case Study: HP Leverages Software Assets To Deliver Business Innovation To Automakers

Global automotive markets are being transformed by the combined effects of environmental concerns, the fast growth of emerging markets, and changing consumer behavior. In particular, the automotive...

• Downloads: 113
• Rating:

For Sourcing & Vendor Management Professionals

Report:Software Contract Review Checklist

You've been given a 30-page software contract, with no time to review it properly and an impossible deadline by which to issue a purchase order. Moreover, the contract includes URL links to various...

• Downloads: 36

For Sourcing & Vendor Management Professionals

Report:SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...

• Downloads: 353

For Sourcing & Vendor Management Professionals

Report:SAP In The Cloud: Market Update And Lessons Learned From Early Adopters

The cloud continues to get a lot of attention — and scrutiny — from IT buyers. Most IT buyers have accepted the value of the cloud for process areas such as human capital management and...

• Downloads: 755
• Rating:

For Sourcing & Vendor Management Professionals

Report:India IT Services Report: 2010

This document provides an early and accurate market size estimates for 2010 in India, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is...

• Downloads: 77

For Sourcing & Vendor Management Professionals

Report:SVMs Need To Work Harder To Understand Stakeholder Needs

A Fact-Based Approach To Workforce Technology Needs Assessment

How well do you know your stakeholders? Business users today expect consumer-like usability and functionality from their work tools. And much of what they want to use can be purchased with a credit...

• Downloads: 118

For Sourcing & Vendor Management Professionals

Report:Sourcing And Vendor Management's 2011 Priorities

Results From Forrester's Q4 2010 Global Sourcing And Vendor Management Priorities Online Survey

In October 2010 Forrester conducted a survey of 113 senior-level sourcing and vendor management (SVM) professionals from global organizations. The survey work was completed to clarify the broad range...

• Downloads: 815

For Sourcing & Vendor Management Professionals

Report:Sourcing's Unique Role In The New Technology Adoption Process

Although evaluating emerging technologies is not the traditional responsibility of sourcing and vendor management (SVM) professionals, more SVM teams are steadily moving in that direction. Powerful...

• Downloads: 191

For Sourcing & Vendor Management Professionals

Report:Self-Provisioning Changes Traditional Sourcing Practices

An Empowered Report

The ability of consumers to self-provision their own technology resources has become one of the most talked-about trends in the technology industry. This trend, which will shape workforce behaviors...

• Downloads: 246

For Sourcing & Vendor Management Professionals

Report:How To Negotiate A Better Microsoft Office 365 Deal

Concentrate On Who You Are Buying For And How You Want To Buy

As many businesses are now evaluating moving their Microsoft Office applications online and into the cloud as a way of reducing infrastructure and staffing costs, sourcing and vendor management (SVM)...

• Downloads: 257

For Sourcing & Vendor Management Professionals

Report:How To Create A Realistic Global SLA For Managed Network Services

Use Industry Standard Metrics And Thresholds For Guidance

Sourcing and vendor management (SVM) professionals at large multinational companies (MNCs) want to ensure that global service-level agreements (SLAs) for managed network services are as strong as...

• Downloads: 520

For Sourcing & Vendor Management Professionals

Report:Selecting The Right Pricing Models For Infrastructure Services

Pricing models, especially in infrastructure outsourcing contracts, are the key to making outsourcing progressive, agile, and flexible. Alternatively, they can be the root cause for a static...

• Downloads: 558

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Business Objectives With A Professional SVMO

Executive Overview: The SVM Practice Playbook

Rapid changes in technology offerings, along with growing demand for technology-driven innovation, are forcing companies to rely much more heavily on their suppliers. More and more companies are...

• Downloads: 145
• Rating:

For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1814
• Rating:

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Video Solutions, Q1 To Q4 2010

A Hot Market, But Questions About ROI, Vendors, And Integration Remain

Forrester has identified pervasive video as one of the four "groundswell" technologies that IT leadership will use to empower their employees over the next decade. Since Forrester's insights on video...

• Downloads: 234

For Sourcing & Vendor Management Professionals

Report:Business Outcomes Are The Future Of Technology Contracts

Driving Change In The Way You Buy Products And Services

Digital capability — mobile, social, cloud, and data and analytics — disrupts business models and value streams, introduces new competitive threats, and comes with new demands for shorter...

• Downloads: 115

For Sourcing & Vendor Management Professionals

Report:The Future Of Telecommunications And Mobility Sourcing

Vision: The Telecommunications And Mobility Sourcing Playbook

This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...

• Downloads: 376
• Rating:

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Videoconferencing Strategy With Managed Services

IT departments tasked with managing their firm's video estate face rising levels of complexity with the emergence of high-end telepresence solutions. Business stakeholders are demanding support for...

• Downloads: 419

For Sourcing & Vendor Management Professionals

Report:Europeans See New Opportunities In Combo IP Video-UC Solution Sourcing

Pay Close Attention To Vendor Offers Regarding Integration And Interoperability

We're seeing the growing interest of large European enterprises in IP video along with unified communications (UC). In conversations with Forrester, several European IT clients said that video...

• Downloads: 311

For Sourcing & Vendor Management Professionals

Report:Choosing The Right Pricing Model For Your Applications Maintenance Engagement

Applications maintenance pricing models are in flux. While many clients want to move beyond staff augmentation relationships, finding the right type of pricing to employ in the managed context can be...

• Downloads: 566

For Sourcing & Vendor Management Professionals

Report:ASEAN Data Center Study: End User Result Analysis

This document provides a comprehensive background of ASEAN countries' (Indonesia, Malaysia, Philippines, Singapore, Thailand, Brunei, Cambodia, Laos, Vietnam) data center market dynamics from the end...

• Downloads: 48

For Sourcing & Vendor Management Professionals

Report:Tiers Are Not Enough

One Software Supplier Classification System Is Insufficient To Drive Both Sourcing Strategy And Operational Monitoring

Inadequate tiering of your software suppliers can cause you many problems: It can make it harder to know where to focus your vendor management resources and difficult to differentiate between...

• Downloads: 228

For Sourcing & Vendor Management Professionals

Report:Building The Services Integration Layer In Multisourcing

When asked about their fundamental approach to sourcing, most services customers still say they embrace a "selective outsourcing" philosophy, one that involves multiple providers. To make these...

• Downloads: 553
• Rating:

For Sourcing & Vendor Management Professionals

Report:Negotiating Desktop Outsourcing Deals

Impact Factors Help You Decide When To Accept Standard Offers And When To Require Custom Solutions

Many companies are unprepared when they start their outsourcing initiatives, lacking a structured way to consider the major factors that will affect their outsourcing needs. This lapse leads to...

• Downloads: 518