About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Christian serves Infrastructure & Operations Professionals and helps Forrester clients develop and improve their desktop and mobile strategy. His research spans mobile hardware, mobile operating systems, mobile device management, mobile application management, enterprise applications stores, mobile and bring-your-own-device (BYOD) policy, and mobile applications.
Prior to his current role as a analyst, Christian was a researcher on Forrester's Infrastructure & Operations team. He interviewed hundreds of CIOs, enterprise architects, I&O Professionals, desktop operators, and technology vendors while conducting primary and secondary research for research reports and consulting engagements.
Christian graduated from Boston University with a degree in international relations focused on economics.
Our company is relaunching our enterprise architecture function. One area of focus is "big rules" for architecture. We currently have a set of more-detailed principles, but we are looking for...
Several recent Forrester reports home in on what we call “The Age Of The Customer” in which firms must seek to become customer-obsessed to build differentiation and loyalty. Those...
The InfoWorld/Forrester Enterprise Architecture Awards recognize excellent EA programs — ones that due to their business focus, and strategic yet pragmatic orientation, provide sustained value...
When I started as an architect, I was part of the team called “IT Architecture.” It was clear what we did and who we did it for – we standardized technology and designs so...
Can you help me describe innovation best practices focused on technology enablers for business challenges and opportunities from a process perspective? In our context, innovation is about being...
What is the role of the business architect in support of EA?
Today we’re kicking off Forrester's IT Forum 2011 at The Palazzo in Las Vegas. Prepare for three exciting days of keynote presentations and track sessions focused on business and technology...
Forrester sees business empowerment — where business areas seek greater autonomy to address their own technology needs — as an inevitable trend. We’ve seen this...
Uli Kalex from Alfabet, whom many of you know, has provided us with a guest post addressing one key fallacy which underlies much of IT’s work with their business. I hope you enjoy it and feel...
Social technology, which includes blogs, microblogging (Twitter), social networking tools, and next-generation collaboration platforms, is a fundamental shift in how businesses use...
As architects, we all know the importance of context. The right architecture for one context – say, an organically growing company – doesn’t work for a company growing by...
I would like some ideas on how to deal with senior executives not following processes that have been laid out and documented; they sign off on processes but then do not follow them themselves.
I just recently had a conversation with Peter Hinssen, one of our keynote speakers at Forrester’s colocated CIO Forum and EA Forum in Las Vegas (May 3-4) and our...
The healthcare industry is undergoing transformation. What’s driving this? A wide range of factors, from new regulations and government programs, to new treatments and approaches,...
You know how technology is changing how businesses operate — how they engage with their customers, deliver products and services, and understand their markets. The...
Architects frequently tell us how much they value insights from practitioners like themselves. We at Forrester equally value these insights, as they are the foundation of our...
Recently I participated in a roundtable discussion by members of Forrester’s EA Council on “Getting Strategic In A Tactical World.” Members talked through the challenge of...
Can you outsource all of architecture? Where do you draw the boundaries between the accountability of the internal architecture team and the architectural responsibilities of the supplier?
Enterprise Architecture is a challenged role in IT. While more than 50% of all IT shops – and all large IT shops (greater than $100M budget) – have an EA practice in some form,...
Are you ready for Forrester's IT Forum 2011? Mark your calendars for May 25-27 in Las Vegas and June 8-10 in Barcelona — and help us design an event that is as relevant and productive...
Several recent reports on Forrester.com start with the sentence: "EA organizations often toil out of the limelight . . . " There are fewer and fewer reasons why this should be the case. We...
What will business and technology be like in 2020 – and what’s IT’s place in this new world? This is the subject of a teleconference that James Staten and I held for our...
Mike Gilpin poses this question in the most recent post to his blog. This question was sparked at Forrester’s Business Process & Application Delivery Forum during a conversation during...
To paraphrase a now-marginalized US political figure: “How you’all doing?” Every year, Forrester’s Enterprise Architecture team looks at how enterprise architecture, as a...
As part of the movement to a more community-based environment, we are in the process of moving all our technical architecture information from its current site to a wiki. As we investigated movement...