Christopher Voce

Principal Analyst & Research Director serving Infrastructure & Operations PROFESSIONALS

Chris is a research director serving Infrastructure & Operations Professionals and leads a research team focused on workforce and mobile technology. This research focuses on how I&O leaders can take a more agile approach to help enable and empower the workforce with technology to drive higher employee engagement and productivity. He has written extensively on this and other topics, such as how cloud services affect how IT pros deliver email and collaboration services to their employees. Chris also researches and supports the purchasing and architectural decisions that affect Microsoft-based client and server platforms and Microsoft-based collaboration infrastructures. He has helped Forrester's IT clients make technology implementation decisions and negotiate Microsoft software licensing agreements.

Previous Work Experience

Prior to rejoining Forrester in 2006, Chris was a technology and systems consultant, guiding small and medium-size businesses (SMBs) in running their IT departments and managing and monitoring the stability, performance, and security of their server and network infrastructure. He planned and implemented client projects encompassing Microsoft licensing and other infrastructure purchases, large-scale Microsoft Active Directory domain migrations, messaging environments, regulatory compliance, multisite disaster recovery and replication, backups, and security. In his previous role at Forrester, he conducted both primary and secondary research to support competitive analyses on infrastructure technologies.

Chris also worked at Intel as a hardware engineer focusing on the design and testing of low-power processors.

Education

Christopher holds a B.S. in computer engineering from Lehigh University.

Christopher Voce's Research

  • For Infrastructure & Operations Professionals

    Report: Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis

    There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching th...

    • Downloads: 1665
  • For Sourcing & Vendor Management Professionals

    Report: Successfully Negotiating Microsoft Licensing Agreements

    Negotiations with Microsoft can be a daunting challenge for a sourcing and vendor management team. Not only is it likely to represent a major financial commitment, but Microsoft's unique termino...

    • Downloads: 1436
  • For Infrastructure & Operations Professionals

    Report: Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

    As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desk...

    • Downloads: 1325
  • For Infrastructure & Operations Professionals

    Report: Market Overview: Cloud-Based Email Vendors

    Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration ...

    • Downloads: 1350
    • Rating:
  • For Infrastructure & Operations Professionals

    Report: Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

    GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

    • Downloads: 1128
View all of Christopher Voce's Research

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