Forrester

For Infrastructure & Operations Professionals

Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

Vision: The Workforce Enablement Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

• Downloads: 70

For Infrastructure & Operations Professionals

Report:Create A Habitat Of Technology Engagement And Enablement For Your Workforce

Executive Overview: The Workforce Enablement Playbook

BYOD. BYOPC. Consumerization. These are the words that send shivers down the spines of infrastructure and operations (I&O) professionals responsible for "end user computing" in their companies....

• Downloads: 76

For Infrastructure & Operations Professionals

Report:How To Connect Your Mobile Workforce To Cloud-Based Email

Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

• Downloads: 359
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For Infrastructure & Operations Professionals

Report:Update 2011: Q&A: SharePoint Licensing Complexities

Licensing SharePoint, And How Federation And Virtualization Play A Role

Microsoft's SharePoint has been a runaway success with many companies: so much so, that it tests the mettle of infrastructure and operations (I&O) professionals who are charged with building and...

• Downloads: 302

For Infrastructure & Operations Professionals

Report:Market Overview: Cloud-Based Email Vendors

A Look At The Players And The Criteria You Should Use To Differentiate Them

Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

• Downloads: 1288
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For Infrastructure & Operations Professionals

Report:Learn From Those Who Have Made The Leap To Cloud-Based Email

Solid Preparation And Proper Pilots Lead To Successful Migrations

Infrastructure and operations (I&O) chiefs at companies large and small are beginning to entrust their email to Google, IBM, Microsoft, and other hosters. Migrating email — a business-critical...

• Downloads: 698
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For Infrastructure & Operations Professionals

Report:Solving SharePoint Infrastructure Problems

Examining The Challenges, Solutions, And Partner Ecosystem Surrounding SharePoint

SharePoint has achieved great success, but as organizations shine a bright spotlight on it they also reveal some of its nasty little challenges. Building it, running it, and even licensing it can be...

• Downloads: 889

For Infrastructure & Operations Professionals

Report:Peer Adoption -- The State Of Email In The Enterprise, 2009

Organizations are continuing to invest in ways to allow users to work better together and give them faster access to the information they need -- and IT pros have to support this with flexible,...

• Downloads: 3

For Infrastructure & Operations Professionals

Report:Exchange 2010 — An Upgrade Worth Considering

Better Back End, Basic Archiving, And Bigger Mailboxes Lead The Benefits List

Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of...

• Downloads: 846

For Infrastructure & Operations Professionals

Report:Peer Adoption: The State Of Server Virtualization

This data chart examines the usage and trends of server virtualization in enterprises today as well as the motivations that drive adoption.

• Downloads: 1

For Infrastructure & Operations Professionals

Report:Aligning Your VMware Licensing Strategy With Your Broader Virtualization Plans

It's not easy for enterprises evaluating their licensing options with VMware. In addition to worrying about the mechanics of how an enterprise licensing agreement (ELA) fits with your internal...

• Downloads: 499

For Infrastructure & Operations Professionals

Report:Case Study: Lionbridge Uses Virtualization To Reclaim Its Data Center

Microsoft Hyper-V's Maturation In Windows Server 2008 R2 Yields Improvements

Microsoft Windows Server is ubiquitous in corporate data centers, but its server virtualization solution, Hyper-V, a feature of the operating system (OS), has faced an uphill battle in capturing...

• Downloads: 257

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Cloud-Based Email, Q3 2009

Interest in cloud-based email is rapidly rising. The promise of reducing operational costs and refocusing on their core competencies has many Forrester customers asking about the cloud. Cloud-based...

• Downloads: 605

For Infrastructure & Operations Professionals

Report:Plan Now For Licensing Windows 7

Analyzing Your Options For Upgrading Today Can Save You Down The Road

Windows XP has remained the corporate desktop operating system (OS) standard for most enterprises for several years, but its reign will end with the availability of Windows 7 to IT professionals as...

• Downloads: 253

For Infrastructure & Operations Professionals

Report:Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

How GlaxoSmithKline Decided To Move To Microsoft Online Services

GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

• Downloads: 1108

For Infrastructure & Operations Professionals

Report:Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email

Faced with escalating costs in providing email and rising student needs, schools are looking for a better way than going it alone. Educational institutions like St. John's University and Hinds...

• Downloads: 512

For Infrastructure & Operations Professionals

Report:Protecting Email With The Cloud

How Cloud Services Can Play A Role In Message Continuity And Recovery

Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware,...

• Downloads: 639

For Infrastructure & Operations Professionals

Report:Q&A: Licensing Microsoft Cloud Services

How Sending Your Infrastructure Into The Cloud Impacts Microsoft Licensing

Microsoft communication and collaboration customers are at a crossroads. How should they handle Exchange and SharePoint — keep running it themselves and try to manage the costs, or ship it off...

• Downloads: 791

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Corporate Email, Q1 2009

Corporate email is a hot topic, and Forrester has received more than 130 inquiries on the topic from IT professionals within the past year. Email impacts several parts of IT, from the infrastructure...

• Downloads: 570

For Infrastructure & Operations Professionals

Report:Measuring The Cloud's Impact On Corporate Email

There is a significant amount of cost, complexity, and attention required to maintain corporate email on premise -- and firms are looking for a better way. The cloud offers the promise of simplifying...

• Downloads: 14

For Infrastructure & Operations Professionals

Report:Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis

Rethinking Where Your Email Lives And Who's Managing It

There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching the...

• Downloads: 1636

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Microsoft Licensing, Q4 2008

Of the more than 20,000 inquiries Forrester receives annually, a very regular stream comes from IT operations professionals and sourcing and vendor management teams about Microsoft licensing —...

• Downloads: 494

For Infrastructure & Operations Professionals

Report:Q&A: SharePoint's Licensing Complexities

Licensing SharePoint, And How Federation And Virtualization Play A Role

Microsoft's SharePoint continues to spread like wildfire, making it difficult for IT to respond with efficient ways to deploy and manage it. SharePoint is a component in Microsoft's broader...

• Downloads: 660

For Infrastructure & Operations Professionals

Report:Is Hyper-V For You?

Answering Questions Related To, And Examining The Benefits And Gaps Of, Microsoft's Server Virtualization Solution

Although VMware has significant mind and wallet share in organizations' server virtualization plans, and some show an interest in Xen, many of the servers out there run a Microsoft server OS —...

• Downloads: 460

For Infrastructure & Operations Professionals

Report:Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desktop...

• Downloads: 1310