Christopher Voce

Principal Analyst & Research Director serving Infrastructure & Operations PROFESSIONALS

Chris is a research director serving Infrastructure & Operations Professionals and leads a research team focused on workforce and mobile technology. This research focuses on how I&O leaders can take a more agile approach to help enable and empower the workforce with technology to drive higher employee engagement and productivity. He has written extensively on this and other topics, such as how cloud services affect how IT pros deliver email and collaboration services to their employees. Chris also researches and supports the purchasing and architectural decisions that affect Microsoft-based client and server platforms and Microsoft-based collaboration infrastructures. He has helped Forrester's IT clients make technology implementation decisions and negotiate Microsoft software licensing agreements.

Previous Work Experience

Prior to rejoining Forrester in 2006, Chris was a technology and systems consultant, guiding small and medium-size businesses (SMBs) in running their IT departments and managing and monitoring the stability, performance, and security of their server and network infrastructure. He planned and implemented client projects encompassing Microsoft licensing and other infrastructure purchases, large-scale Microsoft Active Directory domain migrations, messaging environments, regulatory compliance, multisite disaster recovery and replication, backups, and security. In his previous role at Forrester, he conducted both primary and secondary research to support competitive analyses on infrastructure technologies.

Chris also worked at Intel as a hardware engineer focusing on the design and testing of low-power processors.

Education

Christopher holds a B.S. in computer engineering from Lehigh University.

Refine your results

Methodology

Topics

Industry

Region

Vendor

12 results in Reports

  • Christopher Voce
  • IT Services
  • For Infrastructure & Operations Professionals

    Report:Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis

    Rethinking Where Your Email Lives And Who's Managing It

    There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching the...

    • Downloads: 1665
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Cloud-Based Email Vendors

    A Look At The Players And The Criteria You Should Use To Differentiate Them

    Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

    • Downloads: 1350
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

    How GlaxoSmithKline Decided To Move To Microsoft Online Services

    GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

    • Downloads: 1128
  • For Infrastructure & Operations Professionals

    Report:Q&A: Licensing Microsoft Cloud Services

    How Sending Your Infrastructure Into The Cloud Impacts Microsoft Licensing

    Microsoft communication and collaboration customers are at a crossroads. How should they handle Exchange and SharePoint — keep running it themselves and try to manage the costs, or ship it off...

    • Downloads: 812
  • For Infrastructure & Operations Professionals

    Report:Inquiry Spotlight: Corporate Email, Q1 2009

    Corporate email is a hot topic, and Forrester has received more than 130 inquiries on the topic from IT professionals within the past year. Email impacts several parts of IT, from the infrastructure...

    • Downloads: 577
  • For Infrastructure & Operations Professionals

    Report:Learn From Those Who Have Made The Leap To Cloud-Based Email

    Solid Preparation And Proper Pilots Lead To Successful Migrations

    Infrastructure and operations (I&O) chiefs at companies large and small are beginning to entrust their email to Google, IBM, Microsoft, and other hosters. Migrating email — a business-critical...

    • Downloads: 735
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Protecting Email With The Cloud

    How Cloud Services Can Play A Role In Message Continuity And Recovery

    Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware,...

    • Downloads: 643
  • For Infrastructure & Operations Professionals

    Report:Inquiry Spotlight: Cloud-Based Email, Q3 2009

    Interest in cloud-based email is rapidly rising. The promise of reducing operational costs and refocusing on their core competencies has many Forrester customers asking about the cloud. Cloud-based...

    • Downloads: 617
  • For Infrastructure & Operations Professionals

    Report:Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email

    Faced with escalating costs in providing email and rising student needs, schools are looking for a better way than going it alone. Educational institutions like St. John's University and Hinds...

    • Downloads: 528
  • For Infrastructure & Operations Professionals

    Report:Measuring The Cloud's Impact On Corporate Email

    There is a significant amount of cost, complexity, and attention required to maintain corporate email on premise -- and firms are looking for a better way. The cloud offers the promise of simplifying...

    • Downloads: 16
  • For Infrastructure & Operations Professionals

    Report:How To Connect Your Mobile Workforce To Cloud-Based Email

    Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

    • Downloads: 386
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Peer Adoption -- The State Of Email In The Enterprise, 2009

    Organizations are continuing to invest in ways to allow users to work better together and give them faster access to the information they need -- and IT pros have to support this with flexible,...

    • Downloads: 5