Forrester

For Infrastructure & Operations Professionals

Report:Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis

Rethinking Where Your Email Lives And Who's Managing It

There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching the...

• Downloads: 1640

For Infrastructure & Operations Professionals

Report:Market Overview: Cloud-Based Email Vendors

A Look At The Players And The Criteria You Should Use To Differentiate Them

Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

• Downloads: 1297
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For Infrastructure & Operations Professionals

Report:Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

How GlaxoSmithKline Decided To Move To Microsoft Online Services

GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

• Downloads: 1109

For Infrastructure & Operations Professionals

Report:Q&A: Licensing Microsoft Cloud Services

How Sending Your Infrastructure Into The Cloud Impacts Microsoft Licensing

Microsoft communication and collaboration customers are at a crossroads. How should they handle Exchange and SharePoint — keep running it themselves and try to manage the costs, or ship it off...

• Downloads: 793

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Corporate Email, Q1 2009

Corporate email is a hot topic, and Forrester has received more than 130 inquiries on the topic from IT professionals within the past year. Email impacts several parts of IT, from the infrastructure...

• Downloads: 571

For Infrastructure & Operations Professionals

Report:Protecting Email With The Cloud

How Cloud Services Can Play A Role In Message Continuity And Recovery

Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware,...

• Downloads: 639

For Infrastructure & Operations Professionals

Report:Learn From Those Who Have Made The Leap To Cloud-Based Email

Solid Preparation And Proper Pilots Lead To Successful Migrations

Infrastructure and operations (I&O) chiefs at companies large and small are beginning to entrust their email to Google, IBM, Microsoft, and other hosters. Migrating email — a business-critical...

• Downloads: 701
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For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Cloud-Based Email, Q3 2009

Interest in cloud-based email is rapidly rising. The promise of reducing operational costs and refocusing on their core competencies has many Forrester customers asking about the cloud. Cloud-based...

• Downloads: 607

For Infrastructure & Operations Professionals

Report:Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email

Faced with escalating costs in providing email and rising student needs, schools are looking for a better way than going it alone. Educational institutions like St. John's University and Hinds...

• Downloads: 513

For Infrastructure & Operations Professionals

Report:Measuring The Cloud's Impact On Corporate Email

There is a significant amount of cost, complexity, and attention required to maintain corporate email on premise -- and firms are looking for a better way. The cloud offers the promise of simplifying...

• Downloads: 14

For Infrastructure & Operations Professionals

Report:How To Connect Your Mobile Workforce To Cloud-Based Email

Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

• Downloads: 364
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For Infrastructure & Operations Professionals

Report:Peer Adoption -- The State Of Email In The Enterprise, 2009

Organizations are continuing to invest in ways to allow users to work better together and give them faster access to the information they need -- and IT pros have to support this with flexible,...

• Downloads: 3