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As a senior analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development.
Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.
Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.
Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.
Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.
It’s not the most daring and cutting-edge prediction to say 2011 will be Wi-Fi’s second coming. However, you might be caught off guard when I tell you to not worry about a vendor’s...
Virtualization and cloud talk just woke the sleeping giant, networking. For too long, we were so isolated in our L2-L4 world and soundly sleeping as VMs were created and a distant cousin was born,...
I’m a sucker for good, biting humor, and in the spirit of Stephen Colbert’s Medals of Fear that he gave to a few distinguished souls (the press, Mark Zuckerberg, Anderson Cooper) at...

Just kidding, Cisco’s SMARTnet isn’t dead, but I&O managers have a new warranty for networking hardware: free hardware replacement, bug fixes, and tech support. Basically,...
Like the polar ice caps, the traditional edge of the network — supporting desktops, printers, APs, VoIP phones — is eroding and giving way to a virtual edge. With the thawing of IT...
Collapsed Tiers, Converged Infrastructure, And Virtualization Are Turning Networking On Its Head
Landing on the moon or the Jonas Brothers' debut doesn't hold a candle to the awesome state of today's networking landscape. Customers couldn't be in a better position to have true networking...
It’s been a few years since I was a disciple and evangelized for HP ProCurve’s Adaptive EDGE Architecture(AEA). Plain and simple, before the 3Com acquisition, it was HP ProCurve’s...
I was listening to a briefing the other day and got swept up in a Western melodrama, set against the backdrop of Calamity Jane’s saloon in Deadwood Gulch, South Dakota, revolving around three...
Networking's Renaissance Breaks Down The Technology Silos And Introduces Teamwork
As infrastructure & operations (I&O) leaders move aggressively to execute on their private cloud plans, they've run headlong into growing frictions between networking professionals and the rest of...

After Hurricane Sandy forced the closure of the NYSE, the market opened up a week ago Wednesday morning with Riverbed’s stock price plunging 20%, while some financial analysts...
How can we design a "high availability" wireless environment — specifically, what can we do besides increasing the number of access points (AP) for better coverage and redundancy and...
I&O Must Invest In Configuration And Management, Monitoring, And Monitoring Aggregation To Accelerate Data Center Transformation And Automation
Businesses are pushing their infrastructures to become a standardized, self-service, pay-per-use model giving users rapid access to powerful and more flexible IT capabilities. This means that I&O...
Even though CiscoLive was a month ago, I’m getting a lot of inquiry calls from clients asking me what I thought and what does Cisco’s megalaunch mean to them. I feel Cisco’s...
Identify The Business Benefits Of IPv6 And Break Deployments Into Three Areas
What's different between electric cars, flux capacitors, and IPv6? Absolutely nothing! They're all hyped technologies that have yet to come to full fruition. For IPv6, that's about to change. The...
Is it me, or does the network industry remind you of Revenge of the Nerds? Networking was cast aside in the cloud revolution, but now companies are learning -- the painful way – what a mistakes...
Part 1 In A Collection On Why I&O Managers Need To Focus Wireless Deployments On The User
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." This famous quote from Sam Walton is one of...
Landscape: The IT Infrastructure Playbook
The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

Look To Virtual Switches, Virtual I/O, Meshed Networks, And Automation To Maximize Your New Data Center Investment
Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out the rules of networking architecture. After years of just "throwing bandwidth" at the...
Benchmarks: The IT Infrastructure Playbook
This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...
Dual-Sourcing Your Network Just Results In Low-Cost, Low-Value Infrastructure
Over the past few years in the networking industry, various vendors have claimed they offer clients a choice where there was none before. Really?! Over the past eight years, the networking industry...

Are there many large, global companies that are deploying voice over Wi-Fi, and if so, are they deploying 802.11n in the 5 GHz frequency to support current and future voice deployments and leaving...
I almost fell out of my chair a week ago Friday when HP posted a link to an overview of the Cisco Fabric Extender for HP BladeSystem. If it hadn’t been for tweets by Cisco, HP’s...
Forrester has just completed a comprehensive analysis of data center networking solutions from Alcatel-Lucent, Arista Networks, Avaya, Brocade Communication Systems, Cisco Systems, Extreme...
With the increased presence of business principles within the IT arena, I get a lot of inquiries from Infrastructure & Operations Professionals who are trying to figure out how to justify their...
What are some best practices around containing Internet usage and ensuring cloud services?