Claire Schooley

Principal Analyst serving Application Development & Delivery PROFESSIONALS

As a principal analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development. In addition, Claire leads Forrester's work on change management from the people perspective.

Previous Work Experience

Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.

Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.

Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.

Education

Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.

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35 results in Reports

  • Claire Schooley
  • Application Development & Delivery
  • For Application Development & Delivery Professionals

    Report:Topic Overview: Human Resource Management

    The most important investments that businesses and government organizations make are in their people. In addition to direct expenditures on compensation and benefits, organizations invest in...

    • Downloads: 2642
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

    • Downloads: 2046
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Talent Management, Q2 2011

    Plateau Leads In Learning; Cornerstone OnDemand Leads In Performance

    In Forrester's 108-criteria evaluation of talent management vendors that offer suites for both learning and performance, we found that Plateau Systems edged out Cornerstone OnDemand, Saba Software,...

    • Downloads: 1806
  • For Application Development & Delivery Professionals

    Report:The Four Pillars Of Talent Management

    The Keys To Understanding The Evolving Solutions Landscape

    Companies are more aware today of the importance of managing talent with the assistance of technology and the criticality of having a complete integrated solution including recruiting, talent...

    • Downloads: 1594
  • For Application Development & Delivery Professionals

    Report:HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

    Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....

    • Downloads: 1562
  • For Application Development & Delivery Professionals

    Report:The Millennials Are Here! Are You Prepared?

    The Millennials, born between 1980 and 2000, are now entering the workplace. They bring sharp technology skills, a desire for challenging work, flexibility, mobility, and an ability to work well in...

    • Downloads: 1066
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Learning And Talent Development, Q1 2013

    The Nine Providers That Matter Most And How They Stack Up

    Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

    • Downloads: 1031
    • Comments: 5
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Use HR Analytics To Optimize Talent Processes

    HR Analytics Help Improve Workforce Recruiting, Performance, And Learning

    Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...

    • Downloads: 1044
  • For Application Development & Delivery Professionals

    Report:Learning And Talent Management Join Forces

    HCM Software Market In Rapid Transformation

    In today's hypercompetitive environment for attracting and retaining talented employees, business process owners must have the ability to seamlessly assess employee competencies and job performance...

    • Downloads: 761
  • For Application Development & Delivery Professionals

    Report:Recruitment Aligns With Talent Management

    A Mature Market Is Evolving Toward Broader HRM Offerings

    Business leaders know that recruiting top talent is a corporative imperative. After hiring, new talent must be skillfully managed through onboarding, performance goals and evaluation, learning,...

    • Downloads: 916
  • For Application Development & Delivery Professionals

    Report:Transform Strategic Processes For Talent Management And Employee Engagement

    Processes: The Human Resource Management Playbook

    This report, the processes component of the human resource management (HRM) playbook, enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to...

    • Downloads: 767
  • For Application Development & Delivery Professionals

    Report:Time To Get Serious About Mobile Learning

    The mobile landscape is changing daily — new devices and more secure device management platforms, easier accessibility to content from multiple devices, evolving mobile Web standards (e.g.,...

    • Downloads: 770
  • For Application Development & Delivery Professionals

    Report:Sustain Agile With Formal And Informal Training

    Change Management: The Agile And Lean Playbook

    This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

    • Downloads: 749
  • For Application Development & Delivery Professionals

    Report:Understanding Business Change Management Challenges

    Persistent Questions Business Process Pros Ask

    The pace of continuous improvement and transformational change in business processes continues to accelerate, often outpacing employees' ability to keep up. In general, businesspeople don't embrace...

    • Downloads: 580
    • Comments: 2
  • For Application Development & Delivery Professionals

    Report:Informal Learning Garners Acceptance As A Legitimate Learning Approach

    As Millennials, with their Digital Native technology skills and experience with social media, stream into the workforce, businesses must re-evaluate their approach to corporate learning so that...

    • Downloads: 565
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Drive Continuous Improvement With Strong Change Management And Employee Training

    Continuous Improvement: The Human Resource Management Playbook

    This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

    • Downloads: 475
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Drive Employee Talent Development Through Business Mentoring Programs

    The business world has long known and relied upon mentoring as a proven technique for developing in-house talent. Today, mentoring is experiencing a resurgence because business leaders not only...

    • Downloads: 510
  • For Application Development & Delivery Professionals

    Report:How To Get Ready For Change

    Put "People Change" Front And Center

    Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...

    • Downloads: 454
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Add Virtual Classroom To Online Learning

    The Interactive Virtual Classroom Replaces Selected Classroom Learning

    An interactive virtual classroom is not your usual Webinar, Web conference, or online event. Instead, rather than a lecture, this online instructional approach involves learners who work from...

    • Downloads: 462
  • For Application Development & Delivery Professionals

    Report:How To Maintain Your Learning Program In A Down Economy

    The world's economic woes present new opportunities for innovative forms of learning using technology that many organizations already have: informal learning, eLearning, and blended learning....

    • Downloads: 393
  • For Application Development & Delivery Professionals

    Report:Get Ready For BI Change

    Continuous Improvement: The Business Intelligence Playbook

    Market conditions are changing quickly; firms need to make the best possible business decisions at the right time and base them on timely, accurate, and relevant information from business...

    • Downloads: 404
  • For Application Development & Delivery Professionals

    Report:Succession Planning Helps An Organization Execute On Its Strategy

    Succession planning ensures that key positions in an organization have qualified internal candidates who are ready to step into key roles, reducing the risk of business disruption from talent loss....

    • Downloads: 420
  • For Application Development & Delivery Professionals

    Report:Embrace The Talent Acquisition Phenomenon

    Recruiting Landscape: The Human Resource Management Playbook

    The world of talent acquisition, also referred to as recruiting, has been turned upside-down in the past few years by new paradigms for talent sourcing and candidate engagement, a technological...

    • Downloads: 332
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Create A People-Focused HRM Business Strategy

    Strategic Plan: The Human Resource Management Playbook

    Companies need a human resource management (HRM) strategy that focuses on finding and developing successful employees who meet company goals and supporting them not only with a traditional...

    • Downloads: 339
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Case Study: A Stanley Black & Decker HERO Empowers Employee Learning

    An Empowered Report

    Rob Sharpe, Stanley Black & Decker's director of sales training, exemplifies a HERO persona (highly empowered and resourceful operative), described in Forester's book Empowered. Through his efforts...

    • Downloads: 323