Forrester Research : Analyst

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Claire Schooley

Senior Analyst serving Application Development & Delivery PROFESSIONALS

Blog: Application Development & Delivery Blog

As a senior analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development.

Previous Work Experience

Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.

Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.

Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.

Education

Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.

Research Coverage:

Deloitte, Human Resources Management Applications, IT Management, IT Talent Management, Information Management, Infosys Technologies, Learning, Learning Strategy, Oracle, Packaged Applications, Performance & Talent Management, SAP

Reports (5)

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5 results in Reports

Claire Schooley
Business Process Management

For CIO Professionals
Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude
Claire Schooley, Connie MooreApril 29, 2011
Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity,...
- Downloads: 851
For Application Development & Delivery Professionals
Report:Understanding Business Change Management Challenges
Persistent Questions Business Process Pros Ask
Claire SchooleyNovember 21, 2011
The pace of continuous improvement and transformational change in business processes continues to accelerate, often outpacing employees' ability to keep up. In general, businesspeople don't embrace...
- Downloads: 512
- Comments: 2
For Enterprise Architecture Professionals
Report:The Forrester Wave™: BPM Training And Certification Programs, Q2 2012
Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates Lead, Queensland University of Technology Close Behind
Clay Richardson, Claire SchooleyMay 31, 2012
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the...
- Downloads: 272
- Comments: 6
- Rating:
For Enterprise Architecture Professionals
Report:Build Your Skills Development Road Map For Achieving BPM Excellence
Skills And Staffing: The Business Process Management Playbook
Clay Richardson, Claire SchooleySeptember 20, 2012
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...
- Downloads: 348
- Rating:
For CIO Professionals
Report:Social Business And Collaboration Success Hinges On Effective Change Management
Change Management: The Social Business And Collaboration Playbook
Rob Koplowitz, Claire Schooley, Philipp KarcherFebruary 04, 2013
It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...
- Downloads: 323
- Rating:

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Claire Schooley

Senior Analyst serving Application Development & Delivery PROFESSIONALS

Research Coverage:

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For CIO Professionals

Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude

For Application Development & Delivery Professionals

Report:Understanding Business Change Management Challenges

For Enterprise Architecture Professionals

Report:The Forrester Wave™: BPM Training And Certification Programs, Q2 2012

For Enterprise Architecture Professionals

Report:Build Your Skills Development Road Map For Achieving BPM Excellence

For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

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