Forrester

For Infrastructure & Operations Professionals

Report:Create A Habitat Of Technology Engagement And Enablement For Your Workforce

Executive Overview: The Workforce Enablement Playbook

BYOD. BYOPC. Consumerization. These are the words that send shivers down the spines of infrastructure and operations (I&O) professionals responsible for "end user computing" in their companies....

• Downloads: 73

For Security & Risk Professionals

Report:Build A Corporate App Store Into Your Corporate Mobility Strategy

Manage Mobile Complexity Through A Corporate App Store

Today, many employees use their personally owned smartphones and tablets for work to access a variety of mobile applications. Some companies are also proactively deploying mobile applications to...

• Downloads: 308
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For Infrastructure & Operations Professionals

Report:Update 2010: Training And Recruiting Mobile Operations Professionals

IEEE Steps In With A Standard For Mobility Infrastructure Experts

Understanding mobile technology was a key priority for IT managers in June 2008 when Forrester originally published this report. Controlling cost was paramount and new investments were stagnated, but...

• Downloads: 215

For Infrastructure & Operations Professionals

Report:Case Study: The Homecoming King

J.P. Morgan Improves Performance And Responsiveness By Bringing Its Retirement Plan Services' Infrastructure In-House

As more multiyear infrastructure outsourcing contracts come up for renewal, we see a surge of I&O teams looking to bring infrastructure back in-house. But how do you go about it? J.P. Morgan went...

• Downloads: 266

For Security & Risk Professionals

Report:Develop Mobile Operations And Security Balanced Scorecards

Performance Management: The Mobile Security And Operations Playbook

This report outlines the performance management of Forrester's solution for infrastructure and operations (I&O) executives working on mobile security and operations. This report is designed to help...

• Downloads: 433

For Infrastructure & Operations Professionals

Report:Update Q4 2010: The Universe Of Corporate PC Backup Options

Protecting The Corporate PCs Is As Important As Protecting Servers

What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had...

• Downloads: 454

For Infrastructure & Operations Professionals

Report:Build A Corporate App Store Into Your Workforce Computing Strategy

I&O Should Manage Mobile Complexity Through A Corporate App Store

Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

• Downloads: 346
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For Infrastructure & Operations Professionals

Report:Corporate Desktop Operating System And Browser Trends, Q2 2010 To Q2 2011

I&O Execs Need To Prepare For Heterogeneous Environments As They Plan Their Next-Generation Desktop Strategies

Most infrastructure and operations (I&O) managers are in the late planning stage or early deployment phase of their next-generation desktop. This long overdue transformation will introduce...

• Downloads: 818
• Comments: 1

For CIO Professionals

Report:Build An Operations Stairway To The Mobile Future

Take Seven Steps Now Under The Charter Of A Mobility Council

Smartphones, tablets, and the rise of bring-your-own (BYO) devices have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development to...

• Downloads: 1121
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For Infrastructure & Operations Professionals

Report:Updated 2010: Windows 7 Commercial Adoption Outlook

Windows 7 Adoption Drives Firms To A Modern Desktop Powered By New Hardware, Operating System, Browser, And Office Suite

More than one year after its general availability (GA) launch, Windows 7 powers one out of every 10 PCs within North American and European companies. While far from overwhelming — especially...

• Downloads: 579

For Infrastructure & Operations Professionals

Report:I&O Leaders: Engage Employees For Successful Tablet And Mobile App Adoption In 2013

Forrester data continues to show employee demand for business ready smartphones, tablets, and mobile applications. This presentation walks you through our data and provides insight into how your...

• Downloads: 8

For Infrastructure & Operations Professionals

Report:Develop Your Workforce Computing Balanced Scorecard

Performance Management: The Workforce Enablement Playbook

This report outlines Forrester's solution for developing effective metrics to measure the performance of your workforce computing initiatives. Identifying and implementing a comprehensive, relevant...

• Downloads: 122

For Infrastructure & Operations Professionals

Report:Market Overview: Smartphone Management

Empower Workers With The Freedom To Choose Their Preferred Mobile Devices

Within the next 12 to 18 months, most IT managers worldwide will significantly alter their client computing strategies, and this will have a profound impact on smartphone adoption and management....

• Downloads: 2478

For Security & Risk Professionals

Report:Create New Mobile Operations And Security Professionals

Skills And Staffing: The Mobile Operations And Security Playbook

This report outlines the skills and staffing needs for Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile security and operations...

• Downloads: 526
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For Infrastructure & Operations Professionals

Report:Updated 2011: The Mobile Operating System Wars Escalate

An Empowered Report: IT Focuses Attention On BlackBerry, iOS, And Android

The commercial mobile device landscape continues to evolve dramatically, and the days are numbered for limiting IT support to a single mobile operating system (OS). Google Android and Apple iOS are...

• Downloads: 934

For Infrastructure & Operations Professionals

Report:Market Overview: Cloud-Hosted Mobile Device Management Solutions And Managed Services

Support Empowered Workers Better By Managing Your Enterprise Mobility Strategy Efficiently And Securely

To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O...

• Downloads: 1920
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For Infrastructure & Operations Professionals

Report:Build A Road Map For Workforce Computing

Road Map: The Workforce Enablement Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their five-year technology road map for workforce computing. This is important because into...

• Downloads: 105
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For Infrastructure & Operations Professionals

Report:10 Lessons Learned From Early Adopters Of Mobile Device Management Solutions

Support For Tablets And Employee-Owned Devices Drives IT To Invest In Mobile Device Management Solutions

Tablets and employee-owned devices are crippling infrastructure and operations (I&O) professionals' existing mobile strategies, tools, and people resources. I&O managers must now ensure the integrity...

• Downloads: 1602
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For Infrastructure & Operations Professionals

Report:Redefine Your Mobile Policy To Empower Workers

Policy And Procedures: The Mobile Security And Operations Playbook

This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security...

• Downloads: 2828

For Infrastructure & Operations Professionals

Report:The Mobile Operating System Wars Escalate

An Empowered Report: IT Should Focus Attention On BlackBerry, iOS, And Android

The smartphone landscape has evolved dramatically over the past 12 months. BlackBerry's relentless assault, the iPhone's maturation of management features, and Android's device and carrier...

• Downloads: 1032

For Infrastructure & Operations Professionals

Report:Market Overview: On-Premises Mobile Device Management Solutions

Support Empowered Workers Better By Managing Your Enterprise Mobility Strategy Efficiently And Securely

To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O...

• Downloads: 1884
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For Security & Risk Professionals

Report:Charter A Mobility Council With Seven Tasks

Stakeholder Needs: The Mobile Security And Operations Playbook

Smartphones, tablets, and the rise of bring-your-own-device (BYOD) programs have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development...

• Downloads: 839
• Rating:

For Infrastructure & Operations Professionals

Client Inquiry:Transition Employees From Blackberry To iPhone

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For Security & Risk Professionals

Report:Define A Road Map For Mobile Security And Operations

Road Map: The Mobile Security And Operations Playbook

This report outlines the road map of Forrester's solution for security and risk (S&R) executives working with their counterparts in infrastructure and operations (I&O) to build a five-year technology...

• Downloads: 1135
• Rating:

For Infrastructure & Operations Professionals

Report:How To Connect Your Mobile Workforce To Cloud-Based Email

Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

• Downloads: 359
• Rating: