Forrester

For CIO Professionals

Report:The Coming Upheaval In Tech Services

Four Economic And Technology Factors Will Combine To Recast The Business

The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dynamics,...

• Downloads: 1907

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H2 2009

The Market Sees Convergence Driven By Nontraditional Services Players

The global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...

• Downloads: 973

For Application Development & Delivery Professionals

Report:What IBM-Lombardi Means To Application Development Professionals

BPM Technology Will Be Much More Prominent; You Need A Plan For It

IBM's acquisition of Lombardi Software is key to its plan to take business process management suites (BPMSes) from their current niche as a sometimes-used tool for developing and delivering...

• Downloads: 598

For Sourcing & Vendor Management Professionals

Report:Accenture, Cognizant, And Infosys Boost R&D Services Competition

Three Major Services Firms See Opportunity In Offshore Product Development

The previously uneventful offshore product development market is poised for significant change. Anticipating a huge growth in this untapped market, top IT services firms Accenture, Cognizant, and...

• Downloads: 723

For CIO Professionals

Report:Market Overview: The Advent Of Enterprise Carbon And Energy Management Systems

Sketching The New Opportunities For IT Vendor Strategists

A new liability is coming onto the collective balance sheet of companies around the world: carbon. In the context of increasing awareness of the business and societal risks of climate change,...

• Downloads: 1023

For CIO Professionals

Report:The State Of Enterprise IT Services: 2009

Business Data Services North America And Europe

As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last recession...

• Downloads: 2130

For Sourcing & Vendor Management Professionals

Report:Assessing Your European Service Provider's Partnering Strategy For Global Delivery

European Sourcing Teams Need To Understand How GDM Partnerships Get Implemented

Offshore service propositions are filtering down to the European market as local IT service providers partner with India's pure-plays. Each needs the other in a symbiotic relationship fueled by...

• Downloads: 207

For Sourcing & Vendor Management Professionals

Report:How Do Service Providers Blend Global Delivery For European Clients?

IT process maturity and robust service management structures allow firms to aggressively leverage offshore resources through their provider's global delivery model. But many European firms need a...

• Downloads: 288

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H1 2009

Forrester's biannual review of the key events in the IT services and outsourcing market reveals how providers are responding to the severe macroeconomic conditions and continuing their transformation...

• Downloads: 1069

For Marketing Leadership Professionals

Report:Lower Prices, Better Devices, And The Democratization Of The TV Market

Forget the 1950s: Consumers are living in the golden era of television, whatever the problems of the broadcast TV industry. Not only do consumers have more control over when and where they watch TV,...

• Downloads: 199

For Sourcing & Vendor Management Professionals

Report:Major Hurdles Remain In Enterprise Cloud Services

IT Service Providers Are Addressing The Technical And Business Challenges For End Users

Even though cloud services delivered by major IT service providers hold potential promise for long-term value, they are currently awash in a frenzy of irrational exuberance. Forrester's data shows...

• Downloads: 935

For Sourcing & Vendor Management Professionals

Report:SWOT: The Evolution Of IT Service Providers To Business Technology Competitors

The Business Technology Offerings Of Accenture, Capgemini, Cognizant, And IBM

The market for traditional IT services will change dramatically over the next five years as more vendors realize the benefits of aligning their technology solutions with the needs of business...

• Downloads: 1626