Forrester

Why Read This Report

USAA has seen success in deposit growth since it began offering remote deposit capture (RDC) capabilities to consumer depositors. Although RDC adoption by businesses has been growing at a very fast rate, Forrester believes that the service for consumers needs time to enable more secure capabilities against fraud to be put in place, and to see if mass-market consumers actually realize any benefits beyond convenience. But with check writing quickly dwindling as a payments instrument, RDC for consumers might not have time to evolve into readiness for mass adoption, in which case it is likely to be a bridge technology relevant for a maximum of 10 years.