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This is the Change Management report in The BT Strategic Planning Playbook.

For CIO Professionals

Communicate And Manage Change For The BT Strategic Planning Process

July 03, 2012

By Claire Schooley, Nigel Fenwick with Khalid Kark, Kelsey Murphy

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Why Read This Report

Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change management that CIOs must consider to successfully implement a new strategic planning approach and the drivers of IT value that are critical to a CIO's success. It gives specific communication and learning guidelines and identifies new or redefined employee roles for successful BT strategic planning. The report covers the elements of value creation and the seven P's of services marketing applied to IT.
Tags: Business Technology, Business Value of IT, Enterprise Collaboration, IT Communications, IT Management, IT Organization, IT Serving the Business, IT Talent Management, Learning, Learning Strategy, Organizational Design & Change Management, Staff Development, Training & Succession Management, Strategy & Strategic Planning, Strategy, Planning & Governance of IT, Technology
US $ 499
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TABLE OF CONTENTS

  • CIOs Need A Communication Plan To Implement BT Strategic Planning
  • Make Employees Aware Of Plans To Integrate Business And IT Strategy
  • Key Roles And Training Help Make BT Strategic Planning Successful
  • CIOs Need To Plan How To Communicate IT's Value

  • RECOMMENDATIONS

    Employ Change Management For Effective Strategic Planning
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