Forrester

For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

Landscape: The Business Technology Resiliency Playbook

This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

• Downloads: 400
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For Infrastructure & Operations Professionals

Report:Follow Four Steps To Broaden The Scope Of Your Telecom Expense Management Solutions

I&O Execs Can Move From Tactical To Strategic TEM Deployments To Increase Efficiency And Avoid Costs

It's time for I&O execs to explore telecom expense management (TEM). At its onset, TEM offered a very tactical value proposition. It was all about auditing the organization's wire-line invoices to...

• Downloads: 302

For Infrastructure & Operations Professionals

Report:The Rise Of Wannabe And Maverick Mobile Workers

An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers

Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers, partners,...

• Downloads: 718

For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 859

For Infrastructure & Operations Professionals

Report:Time To Revisit Your Unified Communications Priorities

Phase In Key UC Applications To Accelerate Business Benefits

Unified communications (UC) continues to expand, according to Forrester's 2010 survey of telecom decision-makers in North America and Europe. UC is the enabling platform for the integration of...

• Downloads: 737

For Infrastructure & Operations Professionals

Report:Market Overview: European Ethernet Services

VPLS Growth Drives Momentum As 40% Of European Firms Adopt Carrier Ethernet

Almost 40% of European enterprises are now deploying carrier Ethernet services, with particular interest in VPLS-based Ethernet LAN (E-LAN) services. However, don't assume all service providers are...

• Downloads: 437

For Infrastructure & Operations Professionals

Tool:CIOS Lead The Charge For Building The UC Business Case

For Infrastructure & Operations Professionals

Report:M2M Connectivity Helps Telcos Offset Declining Traditional Services

But They Are Poorly Positioned For The Larger Value-Added Service Opportunity

Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

• Downloads: 1225
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For Infrastructure & Operations Professionals

Report:How To Connect Your Mobile Workforce To Cloud-Based Email

Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

• Downloads: 364
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For Infrastructure & Operations Professionals

Report:Managing Mobile Complexity

Demand For Enterprise Mobility Solutions Creates Vendor Opportunities

Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...

• Downloads: 925

For Infrastructure & Operations Professionals

Report:China Appliance Market Dynamics, 2013 To 2017

Understanding of and interest in appliances is surging in China as organizations there struggle to manage massive growth while simultaneously using traditional infrastructure and platforms to...

• Downloads: 69
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For Infrastructure & Operations Professionals

Tool:Emerging IT Interest In Using As-A-Service, Pay-As-You-Go Delivery Models

For Infrastructure & Operations Professionals

Report:Telecom Expense Management (TEM) Vendor Selection Checklist

The TEM solutions landscape consists of large numbers of vendors with a varying degree of functionality, leaving infrastructure and operations professionals with a dizzying array of choices when...

• Downloads: 34

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Hosted Private Cloud, Q1 2013

No Dominant Market Leaders Today, But Front-Runners Are CSC And Rackspace

Forrester's Forrsights Hardware Survey, Q3 2012 showed that 46% of enterprises are prioritizing investments in private clouds in 2013. While slightly more than half plan to build a private cloud in...

• Downloads: 876
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For Infrastructure & Operations Professionals

Tool:Current UC Deployments Strongly Favor Premised Self-Service Solutions

For Infrastructure & Operations Professionals

Tool:Choose A Delivery Model That Meets Your Organization's Needs

For Infrastructure & Operations Professionals

Report:Vendors Seize Emerging Mobile Cloud Service Opportunities

Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

• Downloads: 1126

For Infrastructure & Operations Professionals

Tool:Two-Thirds Of EU And Half Of NA Firms Plan To Complete UC Implementations Early

For Infrastructure & Operations Professionals

Client Inquiry:What Should We Look For In TEM Inventory Management Tools?

Inventory management is a main telecom expense management (TEM) function that sits at the top of our list of priorities. Can you provide details of the features and functions of a good inventory...

For Infrastructure & Operations Professionals

Tool:Enterprise Mobility Solutions Drive Demand For Various ICT Products And Services

For Infrastructure & Operations Professionals

Report:Mobility Adoption Is Poised For Strong Growth In India

An Improving Mobility Infrastructure And Ecosystem, Combined With Business And Workforce Demand, Is Fueling Growth

The enterprise mobility market presents a huge opportunity for tech vendors in India, especially for telcos and systems integrators (SIs). Mobility is among the top priorities for business...

• Downloads: 361
• Comments: 2
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For Infrastructure & Operations Professionals

Report:Corporate App Store Environments Open New Market Opportunities

Vendors Will Differentiate Mobile App Stores Through Comprehensive Offers

Corporate mobile technology for enterprise IT is increasingly complex. More employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile...

• Downloads: 654
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For Infrastructure & Operations Professionals

Tool:Many Employees Select And Pay For Mobile Handsets Used At Work

For Infrastructure & Operations Professionals

Report:Cloud Strategies To Drive Telco Growth

Telcos Should Provide Wholesale Infrastructure For Cloud Services

Telcos can grow their revenue base beyond access and transport to offer a range of wholesale services that many cloud service providers (CSPs) may lack the ability or skills to build themselves....

• Downloads: 1019
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Telecom Expense Management Vendor Selection Tool, Q3 2011

This is Part 2 of 2 in the TEM Vendor Overview Series

The ability to support and secure multiple device endpoints per user escalates to the point where mobile device management will be a required service within the TEM offering. Look for vendor...

• Downloads: 28