Forrester

For Sourcing & Vendor Management Professionals

Report:APeJ IT Services Report: 2010

This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

• Downloads: 39

For Sourcing & Vendor Management Professionals

Blog:Are You Empowering Employees, Or Watching Them Empower Themselves?

Today, Forrester and Harvard Business Review Press released the print version of Empowered, a book by Forrester veterans Josh Bernoff and Ted Schadler. This book is a quick and worthwhile...

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Technology Transformation, Q3 2012

The Majority Of The Vendors Are Leaders In This Emerging Market

Today, business transformation is often about technology transformation. At the very least, business transformation is always technology-enabled, so what sort of consultants can best help clients...

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For Sourcing & Vendor Management Professionals

Blog:At Last, After A Long Courtship, They’re Engaged! (Ariba and Quadrem, That Is)

No, I’m not wasting Forrester’s blog space for yet more coverage of the royal engagement. I think Ariba’s proposed acquisition of Quadrem, that it announced today, is much more...

For Sourcing & Vendor Management Professionals

Report:Understand Oracle Better To Marshal Maximum Software Negotiation Leverage

Savvier Buyers Can Get A Better Deal From This Powerful Supplier

Welcome to Oracle "May-nia," the final month of Oracle's financial year during which Forrester estimates the company will sell around $4 billion in software. If you're one of the many sourcing and...

• Downloads: 331

For Sourcing & Vendor Management Professionals

Tool:European Economies Face A Strong Recession And Show Slow Recovery

For Sourcing & Vendor Management Professionals

Blog:Join Forrester’s New Online Community For Sourcing & Vendor Management Professionals

Clients frequently tell us how much they value connecting with their peers. A few years ago we created the Forrester Leadership Boards Sourcing & Vendor Management Council to serve that need. But in...

For Sourcing & Vendor Management Professionals

Report:Unisys' Hosted Secure Private Cloud Solution: The Best Of Both Worlds

Unisys has continued to evolve its hosted data center offerings and, along with many other vendors, rebranded to take advantage of rising customer interest in "private cloud." Unisys' offering is...

• Downloads: 31

For Sourcing & Vendor Management Professionals

Report:Building — Or Re-Invigorating — A Shared Service Center

In the mid-1990s companies tried to combine some of the advantages of outsourcing with the benefits of keeping important internal know-how and key resources. As a result, the shared service center...

• Downloads: 654

Discussion:Global managed WAN services - WAVE study will launch soon, What's important to you?

We'll soon launch our fourth biannual Global managed WAN services WAVE study. Things have changed a lot since the last time (Q4 2009), but have they really? We're hoping you'll weigh in about what...

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Management Negotiation Process Best Practices

What are some best practices for vendor management negotiation?

For Sourcing & Vendor Management Professionals

Report:IT Buying Behavior Study Of Government-Related Customers: PRC

This document provides a comprehensive overview of IT procurement in the government-related market in China, with a focus on how new policies to foster local innovation and limit IT procurement from...

• Downloads: 15

Discussion:The Foundations Of Success In Large Services Deals

Very Intersting, Thank You.We keep asking ourselfs how does the program for engaging in large services deals change in an Agile environment ?

For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 108

Discussion:SVMs Need To Work Harder To Understand Stakeholder Needs

Great material and good advice for all strategic supplier relationship managers, asset managers, IT support teams, and even business architects. The closer you look inside your toolset, the more...

For Sourcing & Vendor Management Professionals

Report:Rimini Street Challenges Big Software Maintenance Fees

The Company Proposes To Reduce Your Oracle And SAP Maintenance Costs By Half, But Is It Right For Your Organization?

The popularity of Oracle and SAP software is clear. All you need to see is their long client list and substantial revenues to know they are giants in the technology marketplace. But their high...

• Downloads: 217
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For Sourcing & Vendor Management Professionals

Blog:Change Your Mobility Sourcing Strategy To Support Personal Devices

A growing number of workers own personal smartphones that they might want to use for work. However, IT support costs and security implications for personal mobile devices connected to the corporate...

For Sourcing & Vendor Management Professionals

Report:Market Overview: European IT Infrastructure Outsourcing

Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Downloads: 1345

For Sourcing & Vendor Management Professionals

Report:Good Software Deals Balance Price, Flexibility, And Risk Mitigation

Metrics: The Strategic Software Sourcing Playbook

This report describes the metrics that form part of Forrester's solution for sourcing and vendor management (SVM) executives who are moving to strategic software sourcing. Too many sourcing...

• Downloads: 159

For Sourcing & Vendor Management Professionals

Tool:Measuring And Defining The Outcomes Are The Principal Challenges

For Sourcing & Vendor Management Professionals

Report:Three Key Tips To Optimizing Your Commercial Relationship With SAP

Encourage SAP To Adapt To Current Licensing Trends

Many sourcing and vendor management professionals are currently facing tough negotiations with SAP, which does over 40% of its license business in the fourth quarter. The challenge, however, is...

• Downloads: 348

Discussion:Site selection criteria for sourced solutions

Hello,Can you offer advice or insights as to research/reports available that will help (a) a more informed site selection process for a sourced solution; and (b) ongoing monitoring of locations from...

For Sourcing & Vendor Management Professionals

Report:Forrester's Telecom Services Terms And Conditions Tool

This tool can be used as guidance for establishing a baseline set of standard contract terms and conditions for telecom services to be used by IT and general procurement SVM professionals.

• Downloads: 48

For Sourcing & Vendor Management Professionals

Report:ANZ Data Center Study: End User Result Analysis

The primary objective of this document is to provide a comprehensive background of Australia and New Zealand data center market dynamics. It provides an end user perspective to enable vendor...

• Downloads: 41

For Sourcing & Vendor Management Professionals

Tool:The Euro's Plunging Value