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Traditional process improvement initiatives often resemble top-down social engineering, in which management identifies re-engineering opportunities, processes undergo changes and automation by...
Arguably, mobile is currently the hottest trend driving both business and technology strategies for executives. If you need any additional evidence, just look at all of the enterprise buzz Apple has...
Don't Panic! Combine BPM And Agile Approaches To Conquer A Brave New World
Business innovation increasingly comes from the application of technology. Forrester labels this phenomenon as the transformation from IT to business technology (BT). At the heart of this...

Assessment Framework: The Business Process Management Playbook
Establishing a sustainable and high-impact business process management (BPM) excellence program requires that teams build a portfolio of new capabilities that blend business and technical skills,...
An Empowered Report: Empower Process HEROes With The Right Social Techniques And Tools
As business process management (BPM) adoption continues to spread, more business process professionals are tapping social techniques to extend the reach and impact of their process improvement...
Can you provide rough product pricing for the business rules engines (BRE) and business process management (BPM) suite products?
Today, enterprises swim in an endless ocean of business data used to power mission-critical business processes, executive decisions, corporate policies, and business rules. Many organizations kick...
Earlier this month I attended IBM Impact in Las Vegas where the software vendor announced new enhancements and features for their BPM suite product. On the face of it, the announcement sounded a bit...
Processes: The CIO's Mobile Engagement Playbook
To take advantage of an app in an employee's or customer's pocket, you have to help them accomplish a task quickly and easily whenever they want to and wherever they are. That means CIOs and business...

BPM Suite Vendor Uses Project Timelines To Drive Process Improvement
Let's face it: Certain mission-critical business processes need to run as repeatable, complex project management-oriented processes that cut across different departments and functions. Unfortunately,...
Outside of BPM, one of my other passions is mentoring college students through the process of launching new startups. I enjoy helping students tighten up their business ideas and seeing them build...
These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.
Today, IBM announced the next release of its BPM suite environment, dubbed IBM Business Process Manager V7.5. This version represents IBM’s first attempt at unifying the core Lombardi Teamworks...
Recently, I interviewed a half dozen top service design agencies to better understand how they work with enterprise architects and business architects inside the client firms they serve. All of the...
Answering Hard Questions About Business, Process, And Technology Best Practices
Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation...
What other BPM suite products besides Pegasystems offers industry-specific frameworks?
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
As some of you know, I am hopelessly addicted to golf. I can already hear you asking, “What does golf have to do with marathons, and what do marathons have to do with business...
This is a self-assessment tool to use along with Clay Richardson's Best Practice Framework For BPM Suites.
Co-authored with Forrester's Rob Karel. On September 18, 2010, Software AG (SAG) — best known for its business process management, B2B, and SOA-based integration solutions —...