Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Technology Transformation, Q3 2012

The Majority Of The Vendors Are Leaders In This Emerging Market

Today, business transformation is often about technology transformation. At the very least, business transformation is always technology-enabled, so what sort of consultants can best help clients...

• Downloads: 914
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Platform-As-A-Service For Vendor Strategy Professionals, Q2 2011

Identifying The Best Partner Choices For ISVs And Service Providers

Platform-as-a-service (PaaS) offerings represent a critical space within the broader cloud ecosystem, as they provide the linkage between application platforms and underlying cloud infrastructures....

• Downloads: 1626

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Global Banking Platforms, Q4 2010

Tata Consultancy Services, Infosys Technologies, And Temenos Lead, With SAP, Oracle, FIS, and Polaris Software Lab Pursuing Fast

Forrester evaluated world-leading banking platform products across 80 criteria and found that Infosys Technologies, Tata Consultancy Services (TCS), and Temenos are in the Leader category. Infosys...

• Downloads: 1541

For Application Development & Delivery Professionals

Report:The Forrester Wave™: SOA Application Gateways, Q4 2011

Layer 7, Vordel, IBM, and Forum Systems Lead, With Intel Close Behind

In Forrester's 45-criteria evaluation of service-oriented architecture (SOA) application gateway vendors, we found that Layer 7 Technologies (Layer 7), Vordel, IBM, and Forum Systems lead the pack...

• Downloads: 918

For CIO Professionals

Report:The Forrester Wave™: Web Conferencing, Q2 2010

Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario

In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...

• Downloads: 1261

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

How The Top 10 Providers Stack Up In A Newly Divided Market

Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

• Downloads: 852
• Comments: 9
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Integrated SOA Governance, Q1 2012

Software AG, Progress Software, IBM, And SOA Software Lead; Oracle, WSO2, And Tibco Software Have Strong Solutions

In Forrester's 121-criteria evaluation of integrated service-oriented architecture (SOA) governance vendors, we found that Software AG, Progress Software (Progress), IBM, and SOA Software lead the...

• Downloads: 907
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Salesforce.com Implementation, Q2 2011

In A Rapidly Changing Market, Forrester Sees Increasing Vendor Differentiation

To help clients with complex, enterprisewide salesforce.com initiatives, Forrester recently evaluated the offerings of 11 leading service providers. In this 46-criteria evaluation of salesforce.com...

• Downloads: 1549

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Dynamic Case Management, Q1 2011

Pegasystems And IBM Lead, With EMC, Appian, Singularity, And Global 360 Close Behind

In Forrester's 57-criteria evaluation of dynamic case management (DCM) vendors, Pegasystems, IBM, EMC, Appian, Singularity, and Global 360 led with the most dynamic, visionary platforms. Pegasystems...

• Downloads: 1822
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For Security & Risk Professionals

Report:The Forrester Wave™: Information Security Consulting Services, Q1 2013

Ernst & Young, Deloitte, IBM, Accenture, PwC, And KPMG Lead, With Wipro Following Close Behind

The information security consulting market is growing explosively because security and risk professionals often lack the skill and bandwidth to accomplish their increasingly difficult mission. To...

• Downloads: 520
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For Enterprise Architecture Professionals

Report:The Forrester Wave™: Multichannel Capture, Q3 2012

Vendors Move Toward Mature Service Offerings

If you think capture and imaging is old technology, you're correct; it has been around for more than twenty years. But there are still a lot of paper-based processes out there, and Forrester clients...

• Downloads: 589
• Comments: 1

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: eProcurement Solutions, Q1 2011

Procure-To-Pay Specialists Ariba And Basware Still Lead, But The ERP Suites Have Closed The Gap

In Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability....

• Downloads: 1453

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Open Source Business Intelligence (BI), Q3 2010

Actuate BIRT Leads, With Jaspersoft Enterprise, SpagoBI, Pentaho Enterprise, And Pentaho Community Close Behind

Comparing open source BI technologies is often an apples-to-oranges comparison: 1) not all vendors include the same functionality in the free community versions of the software versus commercial open...

• Downloads: 2110

For Application Development & Delivery Professionals

Report:The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010

A Crowded Market Means Lots of Choices For Buyers

Forrester evaluated 18 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of large organizations. We found that heavyweight Leaders Oracle...

• Downloads: 3159

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Document Output For Customer Communications Management, Q3 2011

Vendors Target Interactive Use Cases And Corporate Solutions

In Forrester's 36-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found improved product capabilities to support structured, interactive, and...

• Downloads: 1259

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Data Quality Platforms, Q4 2010

Informatica Leads With DataFlux And Harte-Hanks Trillium Software Close Behind

In Forrester's 124-criteria evaluation of enterprise data quality platform vendors, we found that Informatica and DataFlux led the pack in part because of the breadth and depth of those products'...

• Downloads: 1745
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Digital Asset Management For Customer Experience, Q2 2012

OpenText And Autonomy Lead The Rich Media Management Pack, With ADAM Software And Adobe Close Behind

The digital asset management (DAM) market is fragmented and in flux. With a myriad of vendors offering anything and everything under the name "DAM," application development and delivery (AD&D)...

• Downloads: 1166
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Database Auditing And Real-Time Protection, Q2 2011

IBM, Imperva, And Sentrigo Lead, With Application Security, Oracle, And Fortinet Close Behind

In Forrester's 147-criteria evaluation of database auditing and real-time protection vendors, we found that the market is rife with mature products. IBM, Imperva, and Sentrigo lead the pack because...

• Downloads: 771

For Customer Insights Professionals

Report:The Forrester Wave™: Listening Platforms, Q3 2010

Converseon, Nielsen, And Radian6 Lead A Fragmented Market

During the past year, listening platforms continued their evolution beyond basic brand monitoring tools into integral technologies that inform a variety of marketing and business functions like...

• Downloads: 2353
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For Customer Insights Professionals

Report:The Forrester Wave™: Customer Engagement Agencies, Q4 2012

How 13 Vendors Stack Up In An Emerging Market

In Forrester's 19-criteria evaluation of emerging customer engagement agencies (CEAs), we found that only OgilvyOne Worldwide has made a significant-enough shift in this segment of its business to be...

• Downloads: 483
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Applications Outsourcing, Q4 2010

In Forrester's 50-criteria evaluation of 15 leading providers of applications outsourcing (AO) solution vendors, Forrester found that in this maturing market, Accenture and IBM lead the pack, with a...

• Downloads: 1361

For Security & Risk Professionals

Report:The Forrester Wave™: Enterprise Governance, Risk, And Compliance Platforms, Q4 2011

As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope

Innovation among top enterprise GRC platform vendors has kept up an impressive pace as vendors aim to stay one step ahead of their customers' own advancements in governance, risk, and compliance...

• Downloads: 1218
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: CRM Suite Customer Service Solutions, Q3 2012

How The Top 18 Solutions Stack Up

During the past five years, the customer service capabilities of customer relationship management (CRM) suite solutions have greatly matured as vendors have focused on solidifying the foundational...

• Downloads: 1361
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Business Intelligence Platforms, Q4 2010

IBM Cognos, SAP BusinessObjects, and Oracle Lead, With Information Builders, SAS, Microsoft, and MicroStrategy Close Behind

In Forrester's 145-criteria evaluation of enterprise business intelligence (BI) platform vendors, we found that IBM Cognos, SAP BusinessObjects, Oracle, Information Builders , SAS, Microsoft, and...

• Downloads: 4262

For CIO Professionals

Report:The Forrester Wave™: Activities Streams, Q2 2012

The Five Top-Of-Mind Streams And How They Stack Up

In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

• Downloads: 507
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