Forrester

For CIO Professionals

Report:The Do's And Don'ts Of Building IT Organization Charts

The reporting structure of an IT organization affects how roles operate in that shop. The structure must support the goals of the organization and be consistent with its culture and capabilities....

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For CIO Professionals

Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q4 2012

New technologies, service offerings, business changes, and other factors are driving CIOs to change the structure, processes, governance, and culture of IT organizations. However, redesigns are an...

• Downloads: 416
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For Infrastructure & Operations Professionals

Report:IT Infrastructure And Operations: The Next Five Years

The Cloud On IT's Horizon

Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

• Downloads: 3239

For CIO Professionals

Report:Industry Innovation: Insurance

Technology Trends That Insurance CIOs Must Tap To Drive Growth

Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...

• Downloads: 1571

For CIO Professionals

Report:New IT Models Will Focus On Service Improvement And Cost Reduction

The recession gave CIOs the opportunity to consider new models for IT. But what new models and what parts of IT are they considering? And which models will stand the test of time? To answer this...

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For CIO Professionals

Report:New Organizational Models Of IT Balance Efficiency With Responsiveness

To redesign an IT organization, you need to know the potential organizational models, their pros and cons, and how they would meet the needs of your organization. Fortunately, there are a relatively...

• Downloads: 583
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For CIO Professionals

Report:Motivating IT Employees -- Part 1

Survey Analysis On Motivators Of IT Staff

What motivates IT people? To answer this question, Forrester first identified 12 core factors that influence motivation, and then we surveyed 129 IT leaders to determine the impact of each factor....

• Downloads: 1181

For CIO Professionals

Report:Pros And Cons Of Future IT Models

Several new IT models are emerging from the experiments by IT shops and the innovative thinking of management consulting firms. These models attempt to overcome the silos both within IT and between...

• Downloads: 2411
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For CIO Professionals

Report:What's Driving Demand For Key IT Roles?

Execution, Consistency, And Business Growth Drive Increased Demand

What factors are changing the demand for roles in IT? To help answer this question, Forrester surveyed 140 IT decision-makers about why demand for some roles in IT is decreasing while for others it's...

• Downloads: 546

For CIO Professionals

Report:Introducing The Forrester BT Leadership Maturity Model

A Self-Assessment Framework To Focus And Accelerate Your Transformation

Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...

• Downloads: 598

For CIO Professionals

Report:Why Strategic Functions Fail

Part 3 Of A Three-Part Series On Why Key IT Roles Fail

Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common...

• Downloads: 1012

For CIO Professionals

Report:Empowered Business Technology Defined

The Future IT Organization And Its Implications For CIOs

The empowered era has brought about a paradigm shift for IT organizations. Employees and customers are no longer relying on IT to provision and manage technology. They are using social, mobile,...

• Downloads: 818
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For CIO Professionals

Report:Optimize The IT Organization To Support BT Strategy

Organization: The BT Strategic Planning Playbook

Building and implementing a BT strategy requires specific skills, roles, incentives, and structures to be in place. It also needs a sourcing strategy to bring in third-party capabilities....

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For CIO Professionals

Report:The Empowered BT CIO

A Road Map For CIOs To Succeed In An Empowered World

Many pundits are writing the CIO's obituary. Your employees and the business are no longer relying on IT to provision and deliver technology. They are using technologies like social, mobile, cloud,...

• Downloads: 838
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For CIO Professionals

Report:Why Apps, Infrastructure, And PMO Roles Fail

Part 2 Of A Three-Part Series On Why Key IT Roles Failed

There are a number of roles in IT that can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth...

• Downloads: 1519
• Comments: 1
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For CIO Professionals

Report:Motivating IT Employees — Part 2

What Works And What Doesn't In Motivating IT Staff

The secret behind many CIOs' success is a great staff that supports and executes the vision and strategy for IT. There are many ways to keep the IT staff motivated; they vary in effectiveness, cost...

• Downloads: 584

For CIO Professionals

Report:Develop Effective BT Strategy

Executive Overview: The BT Strategic Planning Playbook

Today's executives are totally dependent on technology to achieve their organization's goals and objectives — without technology they cannot compete. CIOs increasingly play a vital role in...

• Downloads: 1038
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For CIO Professionals

Report:Why Roles Fail — Seven Common Reasons And Remedies

Part 1 Of A Three-Part Series On Why Key IT Roles Failed

A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

• Downloads: 1293

For CIO Professionals

Report:Standardize IT Processes With A Process Factory

Many shops, particularly global ones, want to increase the percentage of processes that are globally consistent. To meet this need, Wipro Consulting Services provides an interesting service package...

• Downloads: 630