Forrester Research : Topic

Customer Relationship Management (CRM)

CRM systems leverage technology to organize and synchronize marketing, sales, customer service, and technical support processes, helping organizations reduce costs and improve efficiency. Forrester provides advice on how to plan, justify, evaluate, implement, and improve areas like sales force automation and sales effectiveness, customer service and support, customer self-service and assisted service, and multichannel management. Research coverage includes CRM architecture, strategy, deployment, and services.

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Rick Holland (1)

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Application Firewalls (2)

3 results in Social

Application Security

For Security & Risk Professionals
Client Inquiry:Should We Run A Web Application Firewall In Active Mode?
Chenxi WangFebruary 09, 2012
Do you have any advice on the balance between deploying a web application firewall (WAF) in active mode versus passive mode?
For Security & Risk Professionals
Client Inquiry:How Should We Determine Appropriate Application Security?
Chenxi WangFebruary 09, 2012
Which apps require more security versus less security?
For Security & Risk Professionals
Client Inquiry:How Should We Balance Spam-Filtering Risks?
Rick HollandJanuary 23, 2012
What standards — if any — exist as to file types to block? Are zip files still viewed as a significant security risk, and if so, how do organizations balance the business need to access...

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Customer Relationship Management (CRM)

Refine your results

Analyst

Topics

For Security & Risk Professionals

Client Inquiry:Should We Run A Web Application Firewall In Active Mode?

For Security & Risk Professionals

Client Inquiry:How Should We Determine Appropriate Application Security?

For Security & Risk Professionals

Client Inquiry:How Should We Balance Spam-Filtering Risks?

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