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For eBusiness & Channel Strategy Professionals

Data Essentials: US Retail – A Social Computing Report

A Technographics® Dashboard

March 17, 2010

By Reineke Reitsma with Jacqueline Anderson, Elise Godfrey

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Why Read This Report

This Data Essentials summarizes some key data points for the US from Forrester's North American Technographics retail surveys; it also includes data from the Forrester Research Online Retail Forecast, 12/09 (US). Online retail sales will continue to show double-digit growth until 2013, and we expect them to hit almost $173 billion this year in the US alone. Mobile e Commerce also shows some uptake, mostly by younger generations: 24% of Gen Yers with a smartphone have bought a product using their mobile phone.
Tags: B2C eCommerce, Consumer Retail & CPG, Customer Experience Management, Direct Marketing, eCommerce, eCommerce Adoption, Interactive Marketing Strategy and Process, Multichannel Retail, Online Shopping, Retail, Social Computing, Social Marketing, Social Media, Web 2.0
US $ 2495
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TABLE OF CONTENTS

  • The US Online Buyer Population Reaches 154 Million Adults
    • US eCommerce Uptake
  • Supplemental Material
 
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