David K. Johnson

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

David serves Infrastructure & Operations Professionals and has one passion and one goal: helping companies create workforce computing experiences that engage people and enable them to do their best work. He is an expert in client virtualization technologies, including VDI, terminal services, application virtualization, desktop and mobile OS platforms, and converged infrastructures for VDI and DaaS. Forrester calls these technology capabilities digital workspace delivery. He helps Forrester clients build mastery of three things: workforce computing technologies, the audit and legal compliance aspects of workforce computing strategy, and the human behavior science of motivation and engagement.

Previous Work Experience

David is a former software executive with 15 years of industry experience focused on client management and related operational processes and tools. He has taken new products from zero to $100 million in revenues; he has also managed mature product lines and portfolios through all parts of the value chain — from vision, through execution and marketing, to successful selling. More importantly, David has worked directly with dozens of global organizations to understand how they function and how they use technologies most effectively.

Prior to Forrester, David was the VP of global marketing for Matrix42, a client management company based in Frankfurt, Germany; there, he worked with organizations to understand and develop solutions for their desktop transformation initiatives and coached sales teams to position and sell them effectively. In addition, David led product management and strategy for BMC Software's configuration automation for clients, cloud life-cycle management, and data center automation product lines. He also spent five years at Altiris/Symantec leading product management and marketing for the service desk and IT asset management product lines.

David K. Johnson's Research

  • For Infrastructure & Operations Professionals

    Report: Build Your Workforce Computing Strategic Plan

    This report was originally published on September 27, 2012; Forrester reviews and updates it periodically for continued relevance and accuracy, most recently in June 2014. We have included the m...

    • Downloads: 323
  • For Infrastructure & Operations Professionals

    Report: A Crisis Of Attention: Technology, Productivity, And Flow

    Knowledge workers face a paradox: The technology intended to make them more effective actually distracts, drains, and demotivates them instead. Rapidly changing customers and market conditions d...

    • Downloads: 161
  • For Infrastructure & Operations Professionals

    Report: Build Digital Workspace Delivery Systems To Give Employees The Right Tools For Their Job

    This report outlines the tools and technology of Forrester's solution for infrastructure and operations (I&O) professionals' workforce computing challenges. Forrester's research into workforce c...

    • Downloads: 271
  • For Infrastructure & Operations Professionals

    Report: Navigating The Legal And Compliance Implications Of BYOD

    Consumerization of IT helps drive better employee engagement and innovation because it gives people in your firm the freedom to choose the tools that work best for them and find better productiv...

    • Downloads: 366
  • For Infrastructure & Operations Professionals

    Report: Quick Take: Amazon Floods The Desktop-As-A-Service (DaaS) Landscape With WorkSpaces

    On November 13, 2013, Amazon Web Services (AWS) legitimized the movement toward desktop-as-a-service as a viable alternative to physical PCs and virtual desktop infrastructure (VDI) when it anno...

    • Downloads: 282
  • For Infrastructure & Operations Professionals

    Report: Five Steps To A Successful BYOC Program

    In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so...

    • Downloads: 1134
  • For Infrastructure & Operations Professionals

    Report: The Forrester Wave™: Enterprise Client Management Suites, Q2 2012

    In Forrester's 62-criteria evaluation of client management suite vendors, we identified the 10 significant solution providers in this category — BMC Software, CA, Dell, Hewlett-Packard, IB...

    • Downloads: 858
  • For Infrastructure & Operations Professionals

    Report: TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

    Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals vi...

    • Downloads: 867
  • For Infrastructure & Operations Professionals

    Report: Client Virtualization Will Fail Without A Hybrid Approach

    Client virtualization does not replace physical clients as many seem to think. You still need a physical client device, creating a complex hybrid environment of both physical and virtual compone...

    • Downloads: 851
  • For Infrastructure & Operations Professionals

    Report: Hosted Virtual Desktops Versus Physical PCs: Understanding The Operational Cost Differences

    When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information abou...

    • Downloads: 856
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