Forrester

For CIO Professionals

Report:US Tech Market Outlook: Q1 2011

Building A Springboard In 2011 For Even Stronger Growth In 2012

While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

• Downloads: 1059

For Sourcing & Vendor Management Professionals

Report:Market Overview: European IT Infrastructure Outsourcing

Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Downloads: 1334

For Customer Experience Professionals

Report:The Customer Experience Index, 2011

Consumers Rate The Customer Experience Across 153 Large US Brands

To assess the state of customer experience in 2011, Forrester asked more than 7,700 US consumers about their interactions with a variety of companies. Based on their responses, we calculated Customer...

• Downloads: 2601

For CIO Professionals

Report:2010 To 2012 Global Tech Industry Outlook

2011 Looks Like 2010, But With Software Leading Instead Of Hardware

2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

• Downloads: 2604

For CIO Professionals

Report:US Tech Industry Outlook For 2011

Insurance Transformation Exposes Key Opportunities For Technology Vendors

The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

• Downloads: 1168

For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 857

For CIO Professionals

Report:US And Global IT Market Outlook: Q3 2010

We Forecast Slower But Still-Robust 7% To 8% Growth

US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we have...

• Downloads: 1511

For CIO Professionals

Report:The Age Of Computing Diversity

The ICT Industry Is Broadening Out From The Wintel Monoculture

The computing industry is exiting an era built mostly on general-purpose, good enough central processing units (CPUs), servers, systems designs, software, Web apps, and client devices. These...

• Downloads: 759

For Marketing Leadership Professionals

Report:Smartphone Platforms Need A Branding Reset

US Consumers Have Little Clue About Their Phone's Software

In the white-hot US smartphone market, the once-invisible underlying software platforms have become one of the fiercest areas of competition. RIM and Apple lead this market, while platforms from...

• Downloads: 719

For CIO Professionals

Report:Telecom's Central Role In Cloud Computing

Cloud Represents An Opportunity, But Not A Salvation, For Telcos

Without a robust communications layer, the concept of cloud computing is a nonstarter. All three dominant flavors of cloud computing — infrastructure-as-a-service (IaaS), software-as-a-service...

• Downloads: 1778

For CIO Professionals

Report:Morocco IT Spending By Vertical

These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

• Downloads: 6

For CIO Professionals

Report:Morocco Industry Opportunity

This report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address market opportunities more successfully. Particular analysis and focus are...

• Downloads: 6
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For CIO Professionals

Report:Qatar IT Spending By Vertical

These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market...

• Downloads: 12
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For CIO Professionals

Report:Qatar Industry Opportunity

This report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market opportunities more successfully. Particular analysis and focus are...

• Downloads: 16

For CIO Professionals

Report:Competitive Analysis: Algeria

These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

• Downloads: 6

For CIO Professionals

Report:Competitive Analysis: Morocco

These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

• Downloads: 3

For CIO Professionals

Report:Qatar Competitive Analysis

These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market...

• Downloads: 11
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For CIO Professionals

Report:Algeria Industry Opportunity

This report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address market opportunities more successfully. Particular analysis and focus are...

• Downloads: 10
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For CIO Professionals

Report:Algeria IT Spending By Vertical

These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

• Downloads: 7

For CIO Professionals

Report:Oman Market Take 2010

This document highlights the dynamics of the IT market in the Middle Eastern country of Oman, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

• Downloads: 6

For CIO Professionals

Report:Kuwait Market Take 2010 Data Tables

These are the data tables for the report, "Kuwait IT Opportunity 2010." The report highlights the dynamics of the IT market in the Middle Eastern country of Kuwait, discusses the economic conditions...

• Downloads: 7

For CIO Professionals

Report:Kuwait Market Take 2010

This document highlights the dynamics of the IT market in the Middle Eastern country of Kuwait, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key...

• Downloads: 9

For CIO Professionals

Report:Oman Market Take 2010 Data Tables

These are the data tables for the report, "Oman Market Take 2010." The report highlights the dynamics of the IT market in the Middle Eastern country of Oman, discusses the economic conditions...

• Downloads: 5

For CIO Professionals

Report:Angola IT Opportunity 2010 Data Tables

These are the data tables for the report, "Angola IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Angola, discusses the economic conditions...

• Downloads: 4

For CIO Professionals

Report:Nigeria IT Opportunity 2010

This document highlights the dynamics of the IT market in the African country of Nigeria, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

• Downloads: 18