Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Enterprise Mobility Services, Q1 2013

Analysis Of 13 Global Leaders' Capabilities And How They Stack Up

Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

• Downloads: 667
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

The 12 Market Leaders That Deserve To Be On Most Shortlists

In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

• Downloads: 1111
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For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1812
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For CIO Professionals

Report:Smart City Leaders Need Better Governance Tools

Smart City Governance Brings New Opportunities For Tech Providers

Interest in smart cities has taken off like wildfire. Cities of all sizes navigate the challenge — growing demand for new constituent services within increasingly constrained budgets —...

• Downloads: 664
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For Sourcing & Vendor Management Professionals

Report:Market Overview: North American IT Infrastructure Outsourcing

IT infrastructure outsourcing (ITO) customers in North America enjoy a growing range of alternatives for services, encompassing a variety of categories including traditional outsourcers,...

• Downloads: 1453
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For Security & Risk Professionals

Report:Inquiry Spotlight: Security And Risk, Q1 To Q4 2010

Forrester's security and risk (S&R) team fields hundreds of inquiries every month. We often gauge the interest in various topics and plan our future research agenda based on this barometer. Many of...

• Downloads: 635

For Sourcing & Vendor Management Professionals

Report:ANZ IT Services Report: 2010

This document provides market size estimates for 2010 in Australia and New Zealand, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

• Downloads: 35

For Sourcing & Vendor Management Professionals

Report:Updated Q4 2010: Check Your Software License Agreement For These Common Flaws

Update Familiar Contract Clauses To Accommodate Technology Changes

When working with individual clients, Forrester sees many software license agreements that are seriously flawed. Some common problems: the contracts fail to explain clearly what the buyer has to...

• Downloads: 506

For CIO Professionals

Report:The Evolution Of Enterprise Carbon And Energy Management Software

Spending On Enterprise Carbon And Energy Management Solutions Will Approach $1 Billion By 2013

A new market of dedicated solutions that allow companies to manage their sustainability strategy is ripe to be tackled by software vendors and service providers. Forrester segments this emerging...

• Downloads: 858
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For CIO Professionals

Report:Security And The Cloud

Looking At The Opportunity Beyond The Obstacle

Concerns about security are the most prominent reasons that organizations cite for not adopting cloud services. Therefore, creating more comprehensive security capabilities is a prerequisite for...

• Downloads: 2226
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For CIO Professionals

Report:Capitalizing On The Sustainability Consulting Services Opportunity

A $9.6 Billion Market In 2015 — Service Providers Helping Clients Tackle The Next Driver Of Business Innovation And Growth

Sustainability is emerging as the next driver of business innovation and growth for many companies, driven by rising regulatory and customer pressures, the need to enhance their brands, and...

• Downloads: 1194

For Sourcing & Vendor Management Professionals

Report:How The Adoption Of Several Important Emerging Technologies Affects Sourcing

Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...

• Downloads: 557

For CIO Professionals

Report:The Coming Upheaval In Tech Services

Four Economic And Technology Factors Will Combine To Recast The Business

The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dynamics,...

• Downloads: 1907

For Application Development & Delivery Professionals

Report:Defuse Software License Time Bombs With Software Asset Management

How To Defuse The Software Asset Management Time Bomb In Your Basement

As large firms place ever more critical reliance on software apps and tools, restructure through mergers and acquisitions, and outsource elements of software development and delivery, they face...

• Downloads: 706

For CMO Professionals

Report:Create An Adaptive Global Organization

Your Geographic Context Frames Your Route To Adaptive Marketing

Economic turmoil, digital marketing, social media, and maladaptive organizational charts are converging, encouraging marketing leaders to restructure their global teams. They should create an...

• Downloads: 780

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H2 2009

The Market Sees Convergence Driven By Nontraditional Services Players

The global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...

• Downloads: 973

For Sourcing & Vendor Management Professionals

Report:Business Outcome-Based Pricing Models Drive Results In Packaged Application Implementations

After significant cost cutting during the past 18 months, clients are entering 2010 with an eye to top-line growth. Sourcing executives want to get high ROI out of technology investments and...

• Downloads: 635

For Infrastructure & Operations Professionals

Report:The M2M Market Is A Blossoming Opportunity

Strategists: Put M2M In Your Road Map

Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks, and...

• Downloads: 1724

For Sourcing & Vendor Management Professionals

Report:SaaS Valuation Criteria

Key Considerations For Sourcing SaaS Strategically

Firms are increasingly sourcing SaaS strategically for enterprisewide deployments that span mission-critical deployments — email, customer support, and financial applications. Firms making SaaS...

• Downloads: 1263

For CIO Professionals

Report:The State Of SMB IT Security And Emerging Trends: 2009 To 2010

Business Data Services North America And Europe

Security spending for small and medium-size businesses (SMBs) has been faring relatively well through the economic downturn, and budgets appear to be strengthening, most notably in the area of new...

• Downloads: 1058

For Sourcing & Vendor Management Professionals

Report:Buyers Of BI Services Navigate A Crowded Landscape

Sourcing Professionals Sift Through Choices With Multiple Dimensions

Forrester sees strong interest from technology buyers in business intelligence (BI), including the significant expansion of existing BI initiatives as well as new projects. Key areas of investment...

• Downloads: 449

For Sales Enablement Professionals

Report:Industry Essential: Consumer Packaged Goods Industry

The consumer packaged goods (CPG) industry generates revenues of more than $2 trillion annually in the US alone, and the value of global brands is truly daunting with Coca-Cola estimated to have a...

• Downloads: 1160

For CIO Professionals

Report:The Healthcare IT Services Market In Australia

This document provides a comprehensive background of the healthcare dynamics across the Australian marketplace in order to enable vendor strategists to address market opportunities more successfully....

• Downloads: 15

For Sourcing & Vendor Management Professionals

Report:Status, Challenges, And Near-Term Tactics For Cloud Services In Enterprise Outsourcing Deals

The blab-o-sphere is full of warnings, proclamations, and sales pitches about cloud services and this is only making it tougher for IT decision-makers to sort the reality from the hype in the face of...

• Downloads: 997

For CIO Professionals

Report:Market Overview: The Advent Of Enterprise Carbon And Energy Management Systems

Sketching The New Opportunities For IT Vendor Strategists

A new liability is coming onto the collective balance sheet of companies around the world: carbon. In the context of increasing awareness of the business and societal risks of climate change,...

• Downloads: 1023