Forrester

For CIO Professionals

Report:Welcome To The Empowered Era

An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees

Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an era...

• Downloads: 1198

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 172

For CIO Professionals

Tool:Front-Office Employees Are Using Social Technologies To Help Answer Questions

For CIO Professionals

Report:Office 365: Version Two Of SharePoint In The Cloud

There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

• Downloads: 663
• Comments: 7
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For CIO Professionals

Tool:Forrester Wave™: Smart Process Applications, Q2 '13

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 641
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For eBusiness & Channel Strategy Professionals

Report:Collaborative Advice

Using Digital Touchpoints To Enhance Advisor-Client Relationships

In the past, financial advisors and agents typically didn't involve clients in the advice generation process. They worked their magic behind the scenes and then presented clients with the final...

• Downloads: 342

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q3 2010

Forrester's Forrsights Workforce Employee Survey, Q3 2010, was fielded to 5,519 technology end users located in Canada, France, Germany, the UK, and the US from SMB and enterprise companies with 20...

For CIO Professionals

Report:Globally Competitive Markets Demand Businesses Collaborate Beyond The Firewall

For businesses to remain competitive, they must enable their workers to draw ideas and labor from parties both inside and outside of the company. Employees charged with developing and marketing...

• Downloads: 234

For Sourcing & Vendor Management Professionals

Tool:Aside From General Trends, Deploying Video Is A Hot Topic For End Users

For CIO Professionals

Report:Assessing The Skills You Need From SharePoint Professional Service Providers

Implementing SharePoint can be a broad and complex initiative. Given the depth and breadth of the product it's not surprising that SharePoint professional services firms come in all shapes and sizes....

• Downloads: 378
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 383

For CIO Professionals

Report:Amway Integrates Notes And SharePoint To Drive Its Information Workplace (IW)

Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy

Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...

• Downloads: 288

For CIO Professionals

Tool:Social Media Usage Spans Age And Seniority

For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

• Downloads: 576
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For CIO Professionals

Report:Consumerization Will Erase Boundaries Between Corporate And Consumer Technology Markets

Vendor Strategists Must Overhaul Business Units And Products Aimed At Information Workers

Execs plotting new information and communications technology (ICT) products and services face changing information worker behaviors driven by five innovations that empower users to provision and use...

• Downloads: 837

For Enterprise Architecture Professionals

Tool:Details On Select Microsoft Partner ISVs

For Marketing Leadership Professionals

Tool:Forrester Wave™: Community Platforms, Q4 2010

For Infrastructure & Operations Professionals

Client Inquiry:What Are The Best Practices For Digital Signage Solutions And What Vendors Provide Them?

What vendors provide digital signage solutions? What are best practices for implementing digital signage solutions?

For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

• Downloads: 345
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For Security & Risk Professionals

Report:Dial "H" For Hack

An Empowered Report: Understanding The Threats To Unified Communication And VoIP Deployments

In many companies, the worlds of data networking and telecommunications have merged, and voice and video traffic travels with other enterprise data on the same corporate network. Often known...

• Downloads: 521

For CIO Professionals

Report:SlideShare Ties Conferencing To Millions Of Slides

More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track

Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered the...

• Downloads: 169

For CIO Professionals

Report:The Forrester Wave™: Enterprise Social Platforms, Q3 2011

IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field

In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...

• Downloads: 2591

For Enterprise Architecture Professionals

Tool:TechRadar™: Survival Phase Technologies

For Enterprise Architecture Professionals

Report:EAs: Use POST To Define Your Collaboration Strategy

An Empowered Document: Your Collaboration Strategy Should Be People-Centric, Not Tech-Centric

Technology is diffusing throughout your business, and traditional means of IT oversight have become less effective in this age of empowered HEROes. Enterprise architects (EAs) should use new means of...

• Downloads: 542