Forrester

For Enterprise Architecture Professionals

Tool:The Majority Of Survey Respondents Report Moderate Success With Site Search

For CIO Professionals

Report:Welcome To The Empowered Era

An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees

Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an era...

• Downloads: 1198

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 172

Report:Trends 2011: Customer Relationship Management

Twelve Trends Drive Planning For Customer-Centric Process Transformation

The fundamental business needs that drive the requirement for effective and efficient customer management practices remain unchanged for 2011: acquiring new customers; building tighter bonds of...

• Downloads: 2680

For CIO Professionals

Tool:US Consumers Experience A Broad Set Of Personal Computing Challenges

For Enterprise Architecture Professionals

Tool:IT Owns The Budget For On-Site Search Across Industry Sectors

For CIO Professionals

Tool:Front-Office Employees Are Using Social Technologies To Help Answer Questions

For Customer Experience Professionals

Client Inquiry:Patient-Provider Portal In Healthcare

What (current and potential) features do patients/providers want to have in a patient-provider portal? How are these features ranked? What do patients/providers look for in their...

For Application Development & Delivery Professionals

Tool:Forrester Wave™: Enterprise BI Platforms, Q4 '10

For Infrastructure & Operations Professionals

Report:Market Overview: Enterprise-Class Backup And Recovery Software

Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

• Downloads: 874
• Comments: 1
• Rating:

For Application Development & Delivery Professionals

Report:The Future Of BI

Vision: The Business Intelligence Playbook

Demands by users of business intelligence (BI) applications to "just get it done" are turning typical BI relationships, such as business/IT alignment and the roles that traditional and...

• Downloads: 1668

For CIO Professionals

Report:Office 365: Version Two Of SharePoint In The Cloud

There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

• Downloads: 663
• Comments: 7
• Rating:

For Security & Risk Professionals

Report:Protect And Manage Your Critical Information Assets

Executive Overview: The Data Security And Privacy Playbook

Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

• Downloads: 495
• Rating:

For Application Development & Delivery Professionals

Report:The Rich Media Management Mystery

What Does Digital Asset Management Mean?

In a world with increasing amounts of rich media assets and an increasing number of distribution channels, content and collaboration (C&C) pros are taking a closer look at rich media management...

• Downloads: 670

For CIO Professionals

Tool:Forrester Wave™: Smart Process Applications, Q2 '13

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 641
• Rating:

For Enterprise Architecture Professionals

Report:The Forrester Wave™: Managed Print Services, Q2 2012

Vendors Move Toward Mature Service Offerings

While many offices look modern, unplanned and unmanaged use of printers, fax machines, copiers, and scanners leads to significant waste. Managed print services (MPS) are designed to help a business...

• Downloads: 548
• Rating:

For Infrastructure & Operations Professionals

Tool:Advanced Virtual Machine Backup Methods

For Infrastructure & Operations Professionals

Report:Develop Your Road Map For Business Technology Resiliency Tools

Road Map: The Business Technology Resiliency Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

• Downloads: 894
• Comments: 2
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For CIO Professionals

Tool:Two Factors Define Four Distinct Workforce Segments

For Enterprise Architecture Professionals

Report:Got Content? You Need Information Architects

The inability to find content, a lack of compliance, and poor customer experiences all add up to real costs. If you care about getting the right information to the right people at the right time and...

• Downloads: 971

For Application Development & Delivery Professionals

Tool:Vendor Selection Inquiries Covered Product, Customer, And Multidomain MDM

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q3 2010

Forrester's Forrsights Workforce Employee Survey, Q3 2010, was fielded to 5,519 technology end users located in Canada, France, Germany, the UK, and the US from SMB and enterprise companies with 20...

For Application Development & Delivery Professionals

Report:Your Enterprise Data Archiving Strategy

Data Archiving Is A Flexible Technology That Delivers Many Use Cases

With growing data volume, increasing data security breaches, and complex application-performance issues, most enterprises today face significant data management challenges. Keeping inactive data...

• Downloads: 1200
• Rating:

For CIO Professionals

Report:Globally Competitive Markets Demand Businesses Collaborate Beyond The Firewall

For businesses to remain competitive, they must enable their workers to draw ideas and labor from parties both inside and outside of the company. Employees charged with developing and marketing...

• Downloads: 234