Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).


Education

Derek completed the Early Growth Program at London Business School.

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246 results in Everything

  • B2B eCommerce
  • For Sales Enablement Professionals

    Report:The Skills And Structures For L2R Success

    Organization: The Lead-To-Revenue Playbook

    B2B marketers are adopting the lead-to-revenue (L2R) concept to ensure that revenue goals are met on time by optimizing the balance among lead value, velocity, and volumes, as well as ensuring that...

    • Downloads: 126
  • For Sales Enablement Professionals

    Report:Automating Your End-To-End Process

    Tools And Technology: The Lead-To-Revenue Playbook

    The lead-to-revenue management (L2RM) process calibrates marketing and sales activities around a common success factor — revenue. An optimized process yields bigger pipelines, shorter sales...

    • Downloads: 266
    • Rating:
  • For Sales Enablement Professionals

    Report:European B2B Marketers Will Invest In Automation In 2013

    Local Vendors Continue To Innovate

    Wake up, marketing automation vendors: The European market is getting hot! Forrester's Q4 2012 US And Europe B2B Marketing Tactics And Benchmarks Online Survey shows us that the rate of investment is...

    • Downloads: 101
    • Rating:
  • For Marketing Leadership Professionals

    Charts & Figures:B2B Interactive Marketers Play A Larger Role Across The Customer Life Cycle

  • For Sales Enablement Professionals

    Report:Event Marketing Giveaways That Work

    Evaluating What Makes Effective Swag

    New social and digital marketing tactics receive attention from B2B marketers seeking the "next big thing," and virtual events continue to gain popularity, but traditional events remain very...

    • Downloads: 173
  • For CMO Professionals

    Client Inquiry:What Percentage Of Revenues Will Be Spent For Marketing In B2B?

    According to Forrester's March 22, 2011, "Bigger B2B Marketing Budgets Come With Great Expectations" report, what percentage of revenues will be spent for marketing, or what is the ratio of marketing...

    • For Sales Enablement Professionals

      Report:Earning Channel Loyalty In A Hypercompetitive Market

      Relationship Incentives Count As Much As Sales Incentives

      The number of tech vendors looking to develop channel partner relationships or to increase their partner wallet share is on the rise. Yet the growth in the number of channel companies is just not...

      • Downloads: 269
      • Rating:
    • For Application Development & Delivery Professionals

      Tool:Managed File Transfer Leads The List Of Planned Improvements

    • For Marketing Leadership Professionals

      Report:Role Profile: B2B Online Community Manager

      This report is designed to give B2B marketing professionals an introduction to the online community manager role as well as an overview of the general challenges facing an individual in this...

      • Downloads: 115
      • Rating:
    • For Sales Enablement Professionals

      Report:The Emergence Of The Digital Marketing Service Provider

      Tech Marketers Have A New Buyer And Channel To Consider

      Businesses engaged in digital marketing will seek a new generation of service provider — one that combines technology competence with marketing strategy and digital creativity. These providers...

      • Downloads: 818
    • For Sales Enablement Professionals

      Report:Tech Marketers Are Poised To Ramp Channel Investment

      Channel Enablement Is A Top Priority For 2011

      2011 will be a bellwether year for tech vendors. Tech investment by customers and marketing investment by tech vendors are rising ahead of the economic recovery into 2011. Most tech marketers see...

      • Downloads: 419
    • For Marketing Leadership Professionals

      Report:Forrester Research Interactive Marketing Forecast By Industry, 2012 To 2017 (US)

      ForecastView Spreadsheet

      Company spending on interactive marketing spending segmented by industries. Each industry's spending is further broken into the various components of interactive marketing: display, paid search, SEO,...

      • Downloads: 8
    • For CMO Professionals

      Tool:Forrester's Marketing Automation Maturity Scorecard

    • For Sales Enablement Professionals

      Report:2012 Tech Marketing Planning Guidance

      With Proliferating Tactics And Constrained Budgets, Targeting And Focus Are A Mandate

      Tech marketers typically use last year's plan as a starting point for next year's marketing planning process, making changes to accommodate new goals and current-year budget realities. As a result,...

      • Downloads: 770
      • Comments: 1
      • Rating:
    • For CMO Professionals

      Report:Driving B2B Demand With Social Media

      B2B Marketers Must Focus On The Social Rather Than The Media

      When it comes to using social media to attract customers, business-to-business (B2B) marketers have focused more on the media than the social aspect. Today, B2B marketers use social media as another...

      • Downloads: 773
      • Rating:
    • For Sales Enablement Professionals

      Tool:The Social Technographics® Of BT Buyers Over The Past Three Years

    • For Sales Enablement Professionals

      Report:Transform Marketing With A Revenue-Relevant Customer Engagement Strategy

      Executive Overview: The Lead-To-Revenue Playbook

      In 2010, Forrester introduced the term "lead-to-revenue management" (L2RM) to categorize a set of integrated processes, goals, and metrics that frame marketing practices from lead generation to sales...

      • Downloads: 173
    • For Application Development & Delivery Professionals

      Tool:Enhanced Compliance And Risk Management Are Key Business Drivers

    • For Sales Enablement Professionals

      Report:2011 Demand Management Budget Trends

      Spending Optimism Must Be Balanced With Performance Improvement

      Tech marketers continue to place demand management as their primary objective with lead origination high on their spending plans for 2011. Yet they face a perfect storm as recessionary business...

      • Downloads: 349
    • For Marketing Leadership Professionals

      Report:How US Marketers Use Email

      Landscape: The Email Marketing Playbook

      Forrester periodically surveys marketers to get a pulse on how they employ the most veteran of tools in their interactive toolkits — email. We've found that more business-to-consumer (B2C) than...

      • Downloads: 915
    • For CIO Professionals

      Report:The Coming Upheaval In Tech Services

      Four Economic And Technology Factors Will Combine To Recast The Business

      The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dynamics,...

      • Downloads: 1907
    • For Sales Enablement Professionals

      Report:Make Business And Customer Intelligence Sales-Ready Using Forrester's Framework

      Engineering Valuable Content For Sales Enablement Success

      Today, business and customer intelligence (BCI) leaders and teams at tech vendors gather information about target companies and key decision-makers, and their deliverables consist of data —...

      • Downloads: 287
    • For Marketing Leadership Professionals

      Report:B2B Groundswell Awards For Communities

      Learn From The Winners About Best Practices To Emulate

      Outstanding business-to-business (B2B) community and social marketers took a variety of approaches to community marketing in Forrester's 2012 B2B Groundswell Awards, and each of them has demonstrated...

      • Downloads: 67
    • For Sales Enablement Professionals

      Report:Marketing Tactics Of Top Tech Performers

      An Artful Mix Of Old And New Yields Revenue Impact For Marketing Leaders

      Tech marketers at top-performing tech companies demonstrate similar go-to-market strategies that set them apart from their peers at companies with average performance. The strategic mix leverages...

      • Downloads: 747
      • Comments: 4
      • Rating:
    • For CMO Professionals

      Client Inquiry:How Can Marketing Best Enable Sales And Develop Leads In A Complex B2B Environment?

      How can marketing best support sales with marketing tactics that work best in a complex business-to-business (B2B) sales environment to drive leads, develop relationships with centers of influence...

       
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