Forrester Research : Analyst

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Find Derek on:
Blog: Enterprise Architecture Blog

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

Research Coverage:

Business Process Modeling, Business Transformation, Case Management, Complex Event Processing, Customer Relationship Management (CRM), Digital Business Architecture, Enterprise Architecture Practices, Packaged Applications, Program & Project Management, Staff Development, Training & Succession Management, Strategy, Planning & Governance of IT, Workflow

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Marketing Leadership (121)
CMO (27)
eBusiness & Channel Strategy (21)
CIO (10)
Customer Experience (3)
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- Analyst Relations (1)
- CIO (10)
- CMO (27)
- Customer Experience (3)
- eBusiness & Channel Strategy (21)
- Infrastructure & Operations (1)
- Marketing Leadership (121)
- Sales Enablement (3)

Methodology

187 results in Everything

Consumer Electronics & Technology
Technology Product Strategies

For eBusiness & Channel Strategy Professionals
Report:2D Bar Codes: Emerging Role In Sales
An Empowered Report: 2D Bar Codes: Learn Why There's No Urgency
Julie A. AskNovember 14, 2011
2D bar codes have captured the attention of eBusiness professionals in many industries who are looking to bridge the gap between online and offline media. The stakes are high. Those who execute well...
- Downloads: 232
For Marketing Leadership Professionals
Report:Best Practices For Tablet Media Apps
Leverage These Business Models And Features For Media App Success
Sarah Rotman Epps, Seth FowlerMarch 29, 2011
Product strategists launching media applications on tablets have an opportunity to launch new products on these devices and enter a new era of media consumption. The tablet is a unique device with...
- Downloads: 934
For Marketing Leadership Professionals
Report:The US Consumer PC Market In 2015
Tablets Cannibalize Netbooks; Desktops Slide But Still Live On
Sarah Rotman EppsJune 17, 2010
The CEOs of Apple and Microsoft may disagree about the future of the PC, but we see growth as consumers adopt multiple PCs to fit their lifestyle. Nearly half a billion PCs will be sold to consumers...
- Downloads: 1103
For Customer Experience Professionals
Charts & Figures:Android Tablets Lack Hardware Differentiation
Tony CostaSeptember 14, 2012
For CMO Professionals
Report:Online Video On TV Leads To Cord-Cutting By 2012
James L. McQuiveyMarch 14, 2011
A noteworthy 24.8 million US homes have watched online video on a TV set, most of it put there by Netflix with the help of dozens of different devices. Online video delivered over the top is so...
- Downloads: 1333
- Rating:
For Marketing Leadership Professionals
Report:Introduction To Conjoint Analysis For Consumer Product Strategists
Design Products Using Feature Tradeoff Simulation
J. P. GownderJanuary 13, 2011
We find that not enough consumer product strategists employ conjoint analysis to aid product design and pricing. Conjoint subjects consumers to a simulated purchasing exercise, varying the features...
- Downloads: 403
For eBusiness & Channel Strategy Professionals
Tool:European Online Adults Still Typically Close The Deal In The Shop
Patti Freeman Evans, Lauriane CamusSeptember 08, 2010
For CMO Professionals
Report:3D TV Fails To Inspire Consumers In 2010
Most People Are Happy To Wait To Upgrade To 3D TV
James L. McQuiveyAugust 06, 2010
At the opening of 2010, the world's largest TV manufacturers came to the Consumer Electronics Show (CES) full of heady promises about the future of 3D TV. Despite the success of 3D films at the box...
- Downloads: 502
For Marketing Leadership Professionals
Tool:It's Not Just Mac Owners Who Want An iPad
Sarah Rotman EppsAugust 19, 2010
For Marketing Leadership Professionals
Tool:Despite Growing Consumer Awareness, A Minority Of Consumers Download Applications
Thomas HussonJuly 23, 2010
For CIO Professionals
Tool:Forty-One Percent Of US Information Workers Now Use Personal Cloud Services At Work
Frank E. GillettJune 06, 2011
For CIO Professionals
Tool:Forecast: US Personal Cloud Subscription Revenue, 2010 to 2016
Frank E. GillettJune 06, 2011
For Marketing Leadership Professionals
Report:Using Facebook As A Content Platform
Optimize Your Products For Emerging Social Media Channels
Nick ThomasMay 06, 2011
The rise of social networking has been one of the key disruptive trends of the past five years, but content, as well as communication, has driven that growth. Facebook, as the dominant social...
- Downloads: 868
For CMO Professionals
Report:How eReaders Will Fare In A Tablet PC World
US eReader Forecast, 2010 To 2015
James L. McQuiveyJuly 21, 2010
eReaders face a formidable challenge from the rise of tablet PCs. The iPad is already desired by more people than any single eReader, something we expect to only increase with time. However, with...
- Downloads: 974
For Marketing Leadership Professionals
Report:Welcome To The Multidevice, Multiconnection World
Product Loyalty's New Calculus
Charles S. GolvinJanuary 25, 2011
Connectivity is becoming a default feature in a diverse range of consumer products, from portables like tablets and eReaders to TVs and Blu-ray players. As the cost of adding connectivity to devices...
- Downloads: 1421
For eBusiness & Channel Strategy Professionals
Report:2D Bar Codes: Learn Why There's No Urgency
An Empowered Report: Invest Modestly And Experiment Broadly
Julie A. AskSeptember 21, 2010
Only 1% of US mobile phone owners have used a 2D bar code scanner in the past three months. It would be hard for any product or service company to claim an urgent need to implement 2D bar codes, but...
- Downloads: 839
For eBusiness & Channel Strategy Professionals
Tool:Website Functionality Benchmark: Criteria
Andrea CariniMay 23, 2011
For Marketing Leadership Professionals
Report:Game On: Education Product Strategists Embrace Gamification
Classroom Technology Enables New Product Innovation
Sarah Rotman EppsJanuary 26, 2012
"Gamification" is a hot topic in product strategy, especially in US K-12 education. Product strategists in education are helping their customers achieve teaching and learning goals by developing...
- Downloads: 542
- Rating:
For Marketing Leadership Professionals
Report:The Rise Of Post-PC Productivity
App Innovators Disrupt The Value Chain Of PC-Era Software Giants
Sarah Rotman EppsAugust 01, 2012
Post-PC devices such as smartphones and tablets inspire new productivity scenarios, and their app stores introduce new ways to distribute and monetize software. Billions of dollars are at stake:...
- Downloads: 404
For Marketing Leadership Professionals
Report:Updated Q3 2010: The US Consumer PC Market In 2015
Tablets Cannibalize Netbooks; Desktops Slide But Still Live On
Sarah Rotman EppsAugust 04, 2010
As of July 2010, when this report was updated, our conclusions about the long-term implications of the growth of tablets still hold true. In the short-term, tablet growth will be even more aggressive...
- Downloads: 1105
For eBusiness & Channel Strategy Professionals
Tool:The Majority Of Online Adults Who Research Online Only Close The Deal Online
Patti Freeman Evans, Lauriane CamusSeptember 08, 2010
For Marketing Leadership Professionals
Report:Mass Customization Is (Finally) The Future Of Products
Apply The CURA Framework To Build A Winning Customized Product Strategy
J. P. GownderApril 15, 2011
Mass customization has long been the next big thing in product strategy. After a variety of false starts, its time has finally come. Changes in customer-facing technology are opening up new...
- Downloads: 913
For CMO Professionals
Tool:Consumers Show Little Enthusiasm For Connected TVs
James L. McQuiveyAugust 26, 2010
For Marketing Leadership Professionals
Report:Online Video Best Practice
Benchmarking Web Sites Using Forrester's Online Video Product Scorecard
Nick ThomasAugust 05, 2010
Over the past year, our video strategy series has presented the business case goals and best practices for adding video to your Web site. In this report, we demonstrate how our online video product...
- Downloads: 1260
- Rating:
For eBusiness & Channel Strategy Professionals
Tool:Consumers' Preferred Channels For Interacting With Financial Advisors
Bill DoyleMay 12, 2011
For Marketing Leadership Professionals
Report:Case Study: Best Buy's Retailer-Led Product Strategy
Retailers Can Act As Consumer Product Strategists, Too
Doug WilliamsJune 30, 2010
Most retailers sell other companies' goods; on occasion, they will sell products developed by others but branded as their own. Best Buy does both of those things, but the company has also done...
- Downloads: 558
- Rating:

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

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For eBusiness & Channel Strategy Professionals

Report:2D Bar Codes: Emerging Role In Sales

For Marketing Leadership Professionals

Report:Best Practices For Tablet Media Apps

For Marketing Leadership Professionals

Report:The US Consumer PC Market In 2015

For Customer Experience Professionals

Charts & Figures:Android Tablets Lack Hardware Differentiation

For CMO Professionals

Report:Online Video On TV Leads To Cord-Cutting By 2012

For Marketing Leadership Professionals

Report:Introduction To Conjoint Analysis For Consumer Product Strategists

For eBusiness & Channel Strategy Professionals

Tool:European Online Adults Still Typically Close The Deal In The Shop

For CMO Professionals

Report:3D TV Fails To Inspire Consumers In 2010

For Marketing Leadership Professionals

Tool:It's Not Just Mac Owners Who Want An iPad

For Marketing Leadership Professionals

Tool:Despite Growing Consumer Awareness, A Minority Of Consumers Download Applications

For CIO Professionals

Tool:Forty-One Percent Of US Information Workers Now Use Personal Cloud Services At Work

For CIO Professionals

Tool:Forecast: US Personal Cloud Subscription Revenue, 2010 to 2016

For Marketing Leadership Professionals

Report:Using Facebook As A Content Platform

For CMO Professionals

Report:How eReaders Will Fare In A Tablet PC World

For Marketing Leadership Professionals

Report:Welcome To The Multidevice, Multiconnection World

For eBusiness & Channel Strategy Professionals

Report:2D Bar Codes: Learn Why There's No Urgency

For eBusiness & Channel Strategy Professionals

Tool:Website Functionality Benchmark: Criteria

For Marketing Leadership Professionals

Report:Game On: Education Product Strategists Embrace Gamification

For Marketing Leadership Professionals

Report:The Rise Of Post-PC Productivity

For Marketing Leadership Professionals

Report:Updated Q3 2010: The US Consumer PC Market In 2015

For eBusiness & Channel Strategy Professionals

Tool:The Majority Of Online Adults Who Research Online Only Close The Deal Online

For Marketing Leadership Professionals

Report:Mass Customization Is (Finally) The Future Of Products

For CMO Professionals

Tool:Consumers Show Little Enthusiasm For Connected TVs

For Marketing Leadership Professionals

Report:Online Video Best Practice

For eBusiness & Channel Strategy Professionals

Tool:Consumers' Preferred Channels For Interacting With Financial Advisors

For Marketing Leadership Professionals

Report:Case Study: Best Buy's Retailer-Led Product Strategy

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