About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.
Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).
Derek completed the Early Growth Program at London Business School.

Workday Leads, Followed By Oracle PeopleSoft, Oracle EBS, And SAP
Plateau Leads In Learning; Cornerstone OnDemand Leads In Performance
In Forrester's 108-criteria evaluation of talent management vendors that offer suites for both learning and performance, we found that Plateau Systems edged out Cornerstone OnDemand, Saba Software,...
Market Consolidation Continues; New Delivery And Pricing Models Prevail
The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers...
Upside Software Leads The ePurchasing Suites And ERP Giants In Our Evaluation Of Specialist CLM Products
Contract life-cycle management (CLM) products are more than merely document repositories; they streamline the authoring process, aid compliance tracking, and reduce overall contract administration...

Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario
In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...
Pegasystems And IBM Lead, With EMC, Appian, Singularity, And Global 360 Close Behind
In Forrester's 57-criteria evaluation of dynamic case management (DCM) vendors, Pegasystems, IBM, EMC, Appian, Singularity, and Global 360 led with the most dynamic, visionary platforms. Pegasystems...

How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application buyers...

Vendors Target Interactive Use Cases And Corporate Solutions
In Forrester's 36-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found improved product capabilities to support structured, interactive, and...
The 18 Providers That Matter Most And How They Stack Up
During the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise in...
Qualys Leads; Rapid7, nCircle, McAfee, And Lumension Follow
In Forrester's 53-criteria evaluation of vulnerability management vendors, we found that the market is rife with mature products. Qualys led the pack because of its strong vulnerability assessment...
IQNavigator Leads, With Fieldglass, Emptoris, And Beeline Close Behind
In Forrester's 100-criteria evaluation of services procurement software, we found that IQNavigator, Fieldglass, Emptoris, and Beeline are Leaders because of their full-featured solutions designed to...