About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.
Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).
Derek completed the Early Growth Program at London Business School.
How To Better Manage Complexity And Keep It Under Control
Most organizations do not effectively align their business process management (BPM) and IT functions to control the increasing complexity that multifaceted, cross-functional processes and...
In Q3 2010, Forrester Research and the International Institute of Business Analysis (IIBA) partnered to survey 1,461 business analysts (BAs), systems analysts, software requirements engineers, and...
Findings From Forrester's Q3 2010 Global Financial Services Architecture Online Survey
Forrester's Q3 2010 Global Financial Services Architecture Online Survey shows that many financial services firms need to refocus their application infrastructure strategies to fully align with...
High Interest And Great Expectations But Limited Progress Since 2008
Interest in business architecture (BA) has remained high over the past three years, but progress has been limited. In conducting Forrester's Q2 2011 Global Current State Of Business Architecture...
It has been almost three years since ITIL v3 was released, superseding v2. While v3 has overtaken v2 in terms of overall adoption, most IT shops are still struggling to adopt v3's new service...
Findings From Forrester's Q3 2010 Global Financial Services Architecture Online Survey
Forrester's Q3 2010 Global Financial Services Architecture Online Survey shows that financial services firms fall into two groups: One focuses on single vendor technology stacks, allowing for easier...
Landscape: The Application Rationalization Playbook
Many enterprise architects (EAs) have been rationalizing application and technology portfolios for some time, and the experience shows. It is a stable, relatively successful initiative that engages...

Forrester's survey data shows that both business and information architecture practices are currently far less mature than enterprise architecture (EA) teams' technology and application architecture...
When it comes to evaluating emerging technologies for adoption, sourcing and vendor management (SVM) and enterprise architect (EA) professionals play complementary roles. EA professionals typically...
Tactics For Improving Corporate Management's Support For EA In Large Firms
As a key strategic entity in any large firm, the enterprise architecture (EA) group requires a strong positive relationship with the ultimate decision-makers — the corporate management...
Findings From Our Q3 2010 Global Financial Services Architecture Online Survey
During the summer of 2010, Forrester surveyed 80 IT decision-makers in financial services (FS) firms in Europe, North America, and, for example, Australia, Japan, and South Africa. Our findings show...
CIOs intuitively understand the value of a well-architected environment but leave the details up to the architects. Architects, on the other hand, often don't clarify the CIO's intention behind the...
EA's Top Focus: Overcoming Long-Standing Obstacles
Forrester's "State Of EA 2010" report shows consistent themes and incremental progress by the enterprise architecture (EA) function in most firms. EA leaders are part of senior IT management and have...
Part 3 Of A Three-Part Series On Why Key IT Roles Fail
Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common...
EAs Should Track The Impact Of Technology Change To Their Infrastructure
Enterprise architects should track key infrastructure technology trends in end user computing, servers, networking, and storage to identify the areas of greatest technology volatility that will...
Although Many Buy An ESB First, More Buy SOA Management In The Long Run
Although enterprise service bus (ESB) products are an early focus for purchase by service-oriented architecture (SOA) users, SOA management products have more-sustained buying focus and also...
In an attempt to control IT costs, the US federal government is establishing mandates that are forcing deep and massive technology change. With data center consolidation and cloud migrations entering...

Firms With More Standardization See Greater EA Impact And Support
In September 2009, Forrester Research surveyed 416 IT executives familiar with their firm's EA program to determine the state of their EA practice — its maturity, structures and roles,...
A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...
A small subset of enterprise architects have established robust business architecture practices and are currently delivering business and IT value through business architecture initiatives. But many...
Enterprise architects (EAs) struggle to keep up with the rapidly changing technology landscape while also answering the call for application and technology consolidation. To help EAs balance business...
For the thousands of foreign companies that establish business operations in China every year, one of the first things on their to-do lists is setting up IT infrastructure, including horizontal and...

Vision: The Emerging Technology Playbook
Emerging information technology has been a key enabler of business evolution since the 1960s and shows no signs of letting up. As we move beyond simple digitization of information to digital business...
Processes: The Emerging Technology Playbook
With its careful approach to planning technology investments and general aversion to risk, IT is not meeting business demands for emerging technology as a driver for innovation and growth. Enterprise...

Business pressures have forced IT management to begin applying formal management disciplines to the delivery of IT services. In the past decade we have seen the rise of portfolio and project...