Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

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325 results in Reports

  • Infrastructure & Operations
  • For Infrastructure & Operations Professionals

    Report:Brief: Cisco's Tail-f Acquisition Is Good News For Your Flexible Service Ambitions

    The Move Validates Forrester's Virtual Network Infrastructure Vision

    On June 17, 2014, Cisco announced its acquisition of Tail-f Systems for $175 million in cash and retention incentives. The acquisition helps Cisco deliver on a virtual network infrastructure vision...

    • Downloads: 57
  • For Infrastructure & Operations Professionals

    Report:Planning Road Map: Adopting ITIL

    ITIL is now in many ways bigger than its "master" — IT service management. From its origins in the UK government, its use has grown rapidly in the last decade and ITIL continues to dominate...

    • Downloads: 947
  • For Infrastructure & Operations Professionals

    Report:Applying The Forrester Wave™: Private Cloud Solutions, Q4 2013

    Customizing The Private Cloud Forrester Wave To Evaluate Four Common Private Cloud Scenarios

    In November 2013, we published our private cloud solutions Forrester Wave evaluation, where we used 61 criteria to evaluate 10 private cloud solutions vendors. The findings showed how well each...

    • Downloads: 483
  • For Infrastructure & Operations Professionals

    Report:Justifying The Business Case For Business Technology Resiliency

    Business Case: The Business Technology Resiliency Playbook

    This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

    • Downloads: 2316
  • For Infrastructure & Operations Professionals

    Report:I&O Skills And Staffing In A Consumerized World

    Organization: The Workforce Enablement Playbook

    Today's enterprise IT organizations are challenged with deploying and supporting a wide range of new technologies and mobility solutions to address their workforce requirements. Results from...

    • Downloads: 174
  • For Infrastructure & Operations Professionals

    Report:Orchestrating An Enterprise Tablet Strategy That Drives Business Value

    In A Fragmenting Device Market, I&O Professionals Must Guide The Tablet Journey

    Accustomed to a world where they controlled technology options, infrastructure and operations (I&O) leaders now face a dizzying array of tablets and related devices making their way into the...

    • Downloads: 429
  • For Infrastructure & Operations Professionals

    Report:SSD-Only Storage Challenges The Need For Tiers

    Advanced Data Reduction Brings The Effective Cost Near Parity With Disk

    Flash-based solid state disk (SSD) is poised to play a big role in enterprise storage due to its high-performance, stateful nature and moderate cost compared with DRAM, but figuring out how to use it...

    • Downloads: 489
  • For Infrastructure & Operations Professionals

    Report:Quick Take: VMware Acquires AirWatch To Solidify Its Mobile Strategy

    On January 22, 2014, VMware announced its intentions to acquire mobile management vendor AirWatch for approximately $1.5 billion. This move represents the third major mobile device management (MDM)...

    • Downloads: 134
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: ITSM SaaS Delivery Capabilities, Q3 2014

    The 10 Vendors That Matter Most And How They Stack Up

    How an IT or business service is delivered directly affects the quality of experience for the service consumer and the reputation of the infrastructure and operations (I&O) team that delivers the...

    • Downloads: 97
  • For Infrastructure & Operations Professionals

    Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises

    Landscape: The Communications And Collaboration Infrastructure Playbook

    I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...

    • Downloads: 715
  • For Infrastructure & Operations Professionals

    Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

    Organization: The Business Technology Resiliency Playbook

    Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

    • Downloads: 293
  • For Infrastructure & Operations Professionals

    Report:Server And Data Center Predictions For 2013

    This report outlines Forrester's solution for infrastructure and operations (I&O) executives working on data center infrastructure. This report is designed to help you build a road map for 2013. As...

    • Downloads: 804
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Data Center Networking Solutions, Q1 2012

    The Data Center Networking Solutions Mimic I&O's Virtualization Maturity

    Over the past year, infrastructure and operations (I&O) professionals have focused their enterprise networking efforts on readying network infrastructure to support virtualization, consolidation,...

    • Downloads: 880
  • For Infrastructure & Operations Professionals

    Report:Case Study: At CERN, Half Of The World's Particle Physicists Experience Service Management

    As CERN, the European Organization for Nuclear Research, expanded its international collaboration, its general services and IT teams needed to change the way they supported CERN scientists and...

    • Downloads: 137
  • For Infrastructure & Operations Professionals

    Report:How Voice-Controlled Intelligent Agents Can Redefine Computing

    Digital Companions Will Become Intermediaries — And Colleagues

    Workers are only beginning to dip their toes into voice-controlled computing: According to Telecom And Mobility Workforce Survey, Q2 2013, just over a third of workers with smartphones say they...

    • Downloads: 115
  • For Infrastructure & Operations Professionals

    Report:Brief: Strategic Benchmarks 2014: Storage

    Infrastructure and operations (I&O) executives and their engineering teams often ask Forrester for technology adoption data to understand which new innovations their peers have adopted to manage fast...

    • Downloads: 248
  • For Infrastructure & Operations Professionals

    Report:Guarantee Business Value From Technology Monitoring

    Introducing Forrester's Blueprint For Holistic Business Technology Monitoring

    Technology-based services fuel the business. The technology choices that the I&O organization makes are intrinsic to business capability performance and increasingly important to improving IT's...

    • Downloads: 293
  • For Infrastructure & Operations Professionals

    Report:Strategic Benchmarks 2014: Server Virtualization

    Infrastructure and operations (I&O) executives and their engineering teams often ask Forrester two questions about server virtualization: Have we virtualized as many workloads as our peers, and how...

    • Downloads: 302
  • For Infrastructure & Operations Professionals

    Report:Case Study: News UK Transformed Its Data Center To Become More Agile

    In the past decade, news media companies have witnessed substantial disruptive changes in their marketplace, spurring them to significantly accelerate their IT transformation initiatives. As we have...

    • Downloads: 156
  • For Infrastructure & Operations Professionals

    Report:A Sample Internal Private Cloud Balanced Scorecard For I&O Professionals

    The Balanced Scorecard (BSC) is built around four dimensions that we have adjusted for use in information technology: the value perspective, the customer orientation perspective, the operational...

    • Downloads: 84
  • For Infrastructure & Operations Professionals

    Report:The Enterprise Wearables Journey

    How Wearable Computing Will Improve Your Business

    There's no doubt about it: The wearables market is suffering from a hype bubble. But consider that the Internet itself suffered from a hype bubble circa 1999, and yet the Internet turned out to be...

    • Downloads: 538
  • For Infrastructure & Operations Professionals

    Report:Server Virtualization Predictions For 2013

    The Battle Moves To The Management Layer

    I&O pros continue to rank the drive to improve IT infrastructure consolidation, availability, and agility — driven by virtualization — as a top priority. With nearly six in 10...

    • Downloads: 687
  • For Infrastructure & Operations Professionals

    Report:IMS And IPv6: A Winning Combination

    An Empowered Report: Global SIP And IMS Deployment Needs IPv6

    As TDM and IPv4 legacy communication technologies wave their long goodbyes, infrastructure and operations (I&O) professionals need to get reacquainted with a few previously hyped IP technologies. The...

    • Downloads: 263
  • For Infrastructure & Operations Professionals

    Report:The State And Direction Of Software Asset Management: 2012 To 2013

    Despite A Growing Need For SAM, Capabilities Are Still Adrift From Business Need

    The costs and risks associated with software purchases and use are a corporate concern. As a result, enterprises consider software asset management (SAM) capabilities as a "must-have" rather than a...

    • Downloads: 527
  • For Infrastructure & Operations Professionals

    Report:Deliver Technology Services Faster, Cheaper, And Better

    Executive Overview: The Service Management And Automation Playbook

    Your business cares about outcomes, not technologies. Thus, it isn't enough to empower your developers and workers with the latest cloud, mobile, and analytics technologies. You must also invest in...

    • Downloads: 972