Forrester

For Infrastructure & Operations Professionals

Report:The Enterprise Mobility Outlook For Asia Pacific In 2013

Organizations Across The Region Will Invest In Five Key Areas As Workforce Demand For Mobility Continues To Rise

This report gives enterprise mobility vendors guidance on how to identify business opportunities in Asia Pacific (AP) in 2013, providing insights into end user companies' telecom and mobility...

• Downloads: 111

For Infrastructure & Operations Professionals

Report:Build A Corporate App Store Into Your Workforce Computing Strategy

I&O Should Manage Mobile Complexity Through A Corporate App Store

Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

• Downloads: 347
• Rating:

For Infrastructure & Operations Professionals

Report:Assess Your Workforce Computing Maturity

Assessment Framework: The Workforce Enablement Playbook

Workforce computing (WC) spend consumes approximately one-quarter of IT hardware budgets in 2012. Yet IT infrastructure and operations (I&O) leaders struggle to answer "How are we doing?" and "What...

• Downloads: 143

For Infrastructure & Operations Professionals

Report:Mobile Management Takes A 180-Degree Turn

Focus Quickly Shifts From Managing Mobile Devices To Managing Apps And Data

The managed mobile environment services market is about to go through a fundamental change. Currently, traditional providers focus on managing the device and its security. Moving forward, Forrester...

• Downloads: 1150

For Infrastructure & Operations Professionals

Report:Build Your Workforce Computing Strategic Plan

Strategic Plan: The Workforce Enablement Playbook

Forrester's survey data shows that 50% of firms say investing in systems to improve engagement with customers and partners is a high or critical priority. And few areas of technology are as...

• Downloads: 195
• Rating:

For Infrastructure & Operations Professionals

Report:Market Overview: Smartphone Management

Empower Workers With The Freedom To Choose Their Preferred Mobile Devices

Within the next 12 to 18 months, most IT managers worldwide will significantly alter their client computing strategies, and this will have a profound impact on smartphone adoption and management....

• Downloads: 2479

For Infrastructure & Operations Professionals

Report:Untether UC From Its Fixed Constraints

An Empowered Report: Arm HEROes With Mobile UC To Solve Customer And Business Issues

Today's enterprises are just beginning to see the value of a unified approach to communication and collaboration across an enterprise. But it's still a significant challenge to: 1) actually roll out...

• Downloads: 370
• Rating:

For Infrastructure & Operations Professionals

Report:Build A Road Map For Workforce Computing

Road Map: The Workforce Enablement Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their five-year technology road map for workforce computing. This is important because into...

• Downloads: 110
• Rating:

For Infrastructure & Operations Professionals

Report:IT Will Skip Windows 8 As The Enterprise Standard

But Workers Should Have The Freedom To Use Windows 8 Devices

Windows 8 is the boldest release of the OS since Windows 95. Microsoft chose to discard the Start button in favor of a new look designed to tie together the PC, tablet, and, smartphone experience....

• Downloads: 130

For Infrastructure & Operations Professionals

Report:Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights...

• Downloads: 1425
• Rating:

For Infrastructure & Operations Professionals

Report:Redefine Your Workforce Computing Policy To Empower Employees

Policy And Procedures: The Workforce Enablement Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals solving workforce computing challenges. This report is designed to help you redefine your workforce...

• Downloads: 427
• Rating:

For Infrastructure & Operations Professionals

Report:Content Providers Are Disrupting China's Mobile Device Market

Explosive 3G adoption in China over the past 24 months has made mobile Internet a much more competitive landscape, with new and unconventional market players entering the fray. Most of the activity...

• Downloads: 98
• Rating:

For Infrastructure & Operations Professionals

Report:Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy

Key Takeaways That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans

In late October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm left millions without access to basic...

• Downloads: 90

For Infrastructure & Operations Professionals

Report:Focus Your I&O Budget On Three Key Initiatives

Fifty Percent Of Your I&O Budget Should Go To Three New Initiatives Supporting Business Expansion: Desktops, Data Centers, And Industrialized Operations

I&O needs to focus the second half of 2010's budget on growth. Why? Because nearly half of the IT operating and capital budget is being set aside for new IT initiatives and increasing capacity to...

• Downloads: 681

For Infrastructure & Operations Professionals

Report:Managing Information Security In BYOT Environments In Asia Pacific

I&O Professionals Need The Right Policies, Technologies, And Skills To Secure Enterprise Data

Employees are rapidly embracing personal devices, consumer software, and public cloud services for work to increase personal productivity and efficiency, a trend that Forrester refers to as...

• Downloads: 94

For Infrastructure & Operations Professionals

Report:10 Lessons Learned From Early Adopters Of Mobile Device Management Solutions

Support For Tablets And Employee-Owned Devices Drives IT To Invest In Mobile Device Management Solutions

Tablets and employee-owned devices are crippling infrastructure and operations (I&O) professionals' existing mobile strategies, tools, and people resources. I&O managers must now ensure the integrity...

• Downloads: 1602
• Rating:

For Infrastructure & Operations Professionals

Report:The Mobile Operating System Wars Escalate

An Empowered Report: IT Should Focus Attention On BlackBerry, iOS, And Android

The smartphone landscape has evolved dramatically over the past 12 months. BlackBerry's relentless assault, the iPhone's maturation of management features, and Android's device and carrier...

• Downloads: 1032

For Infrastructure & Operations Professionals

Report:Use Context To Drive A Seamless UC&C Service Layer

Vision: The Communications And Collaboration Infrastructure Playbook

Increasing consumerization of IT and advances in both cloud technologies and deployment models tremendously affect the enterprise not simply on how we communicate but where, when, and on what kind of...

• Downloads: 171

For Infrastructure & Operations Professionals

Report:Tablet Market Dynamics In Asia Pacific And Japan, 2012 To 2016

Growing Tablet Support By APJ Enterprises Presents Opportunities For Vendors Beyond The Tablet Makers Themselves

Tablet usage is growing rapidly across the globe, including Asia Pacific including Japan (APJ). Features like large screen size, portability, and ease of use allow consumers to use tablets to access...

• Downloads: 296
• Rating:

For Infrastructure & Operations Professionals

Report:Forrester's Workforce Computing Assessment Framework Model

Forrester's Workforce Computing Assessment Framework consists of four WC domains (oversight, technology, process, and people) and 48 WC functions. This abbreviated version of the model, which focuses...

• Downloads: 23
• Comments: 2

For Infrastructure & Operations Professionals

Report:Vendors Seize Emerging Mobile Cloud Service Opportunities

Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

• Downloads: 1122

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Rebooting Your IT Infrastructure And Operations In 2011

Empower Users With Desktop Transformation, Achieve Cloud Economics In The Data Center, And Improve Productivity With Industrialized Operations

In 2011, your business views IT as a source of productivity and competitiveness more than ever. At the same time, however, it's becoming much easier for empowered employees to act on their technology...

• Downloads: 746

For Infrastructure & Operations Professionals

Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

Vision: The Workforce Enablement Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

• Downloads: 70

For Infrastructure & Operations Professionals

Report:Product Spotlight: Microsoft System Center Configuration Manager 2012

An Evolutionary But Not Revolutionary Release

In the first half of 2012, PC shipments have dropped year-over-year as many consumers and employees find the object of their desire to be a tablet or a Mac. In addition, with virtual desktops on the...

• Downloads: 270
• Rating:

For Infrastructure & Operations Professionals

Report:Navigating Diversity In Operating Systems And Browsers

Heterogeneity Is Here — And Mobility Is Driving It Further

Infrastructure and operations (I&O) professionals face a splintered landscape of operating systems (OSes) and browsers, which complicates investment decisions tied to what they deploy and support for...

• Downloads: 108
• Rating: