Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

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33 results in Reports

  • Infrastructure & Operations
  • Application Strategy & Selection
  • For Infrastructure & Operations Professionals

    Report:Market Overview: On-Premises Mobile Device Management Solutions

    Support Empowered Workers Better By Managing Your Enterprise Mobility Strategy Efficiently And Securely

    To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O...

    • Downloads: 2156
  • For Infrastructure & Operations Professionals

    Report:The Data Center Network Evolution: Three Core Network Management Tools

    I&O Must Invest In Configuration And Management, Monitoring, And Monitoring Aggregation To Accelerate Data Center Transformation And Automation

    Businesses are pushing their infrastructures to become a standardized, self-service, pay-per-use model giving users rapid access to powerful and more flexible IT capabilities. This means that I&O...

    • Downloads: 953
  • For Infrastructure & Operations Professionals

    Report:Market Overview: IT Service Management SaaS Tools Update, 2014

    Growing Vendors Offer Alternatives, Established Vendors Ride The SaaS Momentum

    IT service management (ITSM) software-as-a-service (SaaS) solutions have been widely adopted by IT infrastructure and operations (I&O) organizations around the globe to help deliver technology...

    • Downloads: 277
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Cloud-Hosted Mobile Device Management Solutions And Managed Services

    Support Empowered Workers Better By Managing Your Enterprise Mobility Strategy Efficiently And Securely

    To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O...

    • Downloads: 2196
  • For Infrastructure & Operations Professionals

    Report:Telcos Dive Headlong Into Asia's Cloud

    Differentiation And Precise Market Segmentation Will Determine Success

    As the Asia Pacific cloud market develops, it is becoming extremely crowded with competitors looking to position — or reposition — for future success. Many traditional telecommunications...

    • Downloads: 515
  • For Infrastructure & Operations Professionals

    Report:Source Effective Service Management And Automation Capabilities

    Build/Buy Capabilities: The Service Management And Automation Playbook

    This Forrester report provides infrastructure and operations (I&O) leaders and teams with a methodology to source their tools for effective service management and automation (SMA). This is...

    • Downloads: 1277
  • For Infrastructure & Operations Professionals

    Report:Implementing Cloud Collaboration Solutions In Asia Pacific

    A Guidebook For I&O Professionals In Asia Pacific

    Organizations in Asia Pacific (AP) are using collaboration applications to connect their employees with each other and with the outside world, but strapped IT resources and reduced budgets are...

    • Downloads: 104
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 3

    Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers

    A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their clouds...

    • Downloads: 1014
  • For Infrastructure & Operations Professionals

    Report:Back Up Your Critical Cloud Data Before It's Too Late

    Cloud-To-Cloud Backup Emerges As A Practical Option For Cloud Data Protection

    For years, it has been standard practice to back up your critical data. You store several copies locally for operational recovery and send copies off-site (electronically or physically) for disaster...

    • Downloads: 172
  • For Infrastructure & Operations Professionals

    Report:Quick Take: Breaking Down IBM Pulse 2014

    IBM's Overarching Cloud Strategy Is One Based On Open Standards

    Last week's annual IBM Pulse 2014 drew 11,000 tech management professionals, partners, and IBM folks to Las Vegas, where the company informed all participants about bold moves it's making around...

    • Downloads: 202
  • For Infrastructure & Operations Professionals

    Report:The State And Direction Of Service Management: Progression, Deceleration, Or Stagnation?

    Benchmarks: The Service Management and Automation Playbook

    "How do we stack up against our peers?" is perhaps the most common question asked of Forrester, and never has this information been more important for service management and automation (SMA)...

    • Downloads: 340
  • For Infrastructure & Operations Professionals

    Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

    Landscape: The Workforce Enablement Playbook

    2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

    • Downloads: 349
  • For Infrastructure & Operations Professionals

    Report:Calculate The ROI Of Data Center Investments

    Forrester's Total Economic Impact (TEI) analysis has been used to calculate the ROI of data center facilities. The TEI methodology is used to measure the effectiveness of an IT (or other) investment...

    • Downloads: 51
  • For Infrastructure & Operations Professionals

    Report:Understand The Cloud Service Provider Market Landscape

    Landscape: The Cloud Computing Playbook

    With cloud computing services now formal members of the technology management portfolio, the challenge shifts from understanding cloud to selecting the right partners. Most hosting companies, managed...

    • Downloads: 506
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 1

    How To Sift Through The Cloud Washing And Uncover True Value

    While cloud computing is still in the early adopter phase, you're under executive pressure to develop a cloud strategy. And it's up to you to sort through the cloud washing and not only understand...

    • Downloads: 1339
  • For Infrastructure & Operations Professionals

    Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises

    Landscape: The Communications And Collaboration Infrastructure Playbook

    I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...

    • Downloads: 715
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: ITSM SaaS Delivery Capabilities, Q3 2014

    The 10 Vendors That Matter Most And How They Stack Up

    How an IT or business service is delivered directly affects the quality of experience for the service consumer and the reputation of the infrastructure and operations (I&O) team that delivers the...

    • Downloads: 64
  • For Infrastructure & Operations Professionals

    Report:TechRadar™ For Infrastructure & Operations Professionals: Cloud Computing, Q4 2011

    Maturity, Acquisitions, And Enterprise Experience Drive Cloud Use Forward

    With interest in and priority for investment in cloud rising, concern and challenges remain regarding what is (and isn't) a cloud computing service and which options are safe, mature choices. To help...

    • Downloads: 1774
  • For Infrastructure & Operations Professionals

    Report:Build Or Colocate? The ROI Of Your Next Data Center

    Business Case: The IT Infrastructure Playbook

    Data centers are running low on space, power, and cooling capacity. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals face a critical...

    • Downloads: 571
  • For Infrastructure & Operations Professionals

    Report:IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC

    Good Practices When Migrating To An SaaS-Delivered ITSM Solution

    How do you successfully move IT service management (ITSM) tool enablement from an on-premises model to a software-as-a-service (SaaS) model? A North American brand communications agency found itself...

    • Downloads: 315
  • For Infrastructure & Operations Professionals

    Report:Oracle Versus HP: Customers Lose; Oracle And x86 Linux Vendors Win

    Oracle's Actions Punish Customers And Drive Migration To Linux

    Vendor acquisitions and strategy shifts continue to disrupt the world of enterprise IT. Few, however, have been as disruptive and one-sided in their impact as the recent decision by Oracle to...

    • Downloads: 346
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Application Performance Management, Q4 2011

    A Pragmatic Approach To Service Quality

    In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

    • Downloads: 1376
  • For Infrastructure & Operations Professionals

    Report:Five Data Center And IT Infrastructure Lessons From The Cloud Giants

    Processes: The IT Infrastructure Playbook

    Amazon. Salesforce.com. Microsoft. Rackspace. The economics and efficiencies of the world's largest cloud and hosting service providers are an aspiration for some in enterprise IT — but a...

    • Downloads: 905
  • For Infrastructure & Operations Professionals

    Report:Drive Service Management Adjustments With Peer Comparisons

    This report outlines Forrester's solution to benchmark your service management and automation (SMA) initiative. To understand the current state and future of SMA, Forrester partnered with the USA...

    • Downloads: 1515
  • For Infrastructure & Operations Professionals

    Report:Unified Communications And Collaboration Adoption Is Set To Grow In Asia Pacific

    Unified communications and collaboration (UC&C) solutions have been used in Asia Pacific for years, with isolated deployments in various industries — but few companies in the region have...

    • Downloads: 142