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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Find Derek on:
Blog: Enterprise Architecture Blog

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

Research Coverage:

Business Process Modeling, Business Transformation, Case Management, Complex Event Processing, Customer Relationship Management (CRM), Digital Business Architecture, Enterprise Architecture Practices, Packaged Applications, Program & Project Management, Staff Development, Training & Succession Management, Strategy, Planning & Governance of IT, Workflow

Reports (5)
Charts & Figures (8)

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5 results in Reports

Marketing Organization & Culture
Fatemeh Khatibloo

For Customer Insights Professionals
Report:Making Sense Of A Fractured Consumer Data Ecosystem
Landscape: The Personal Identity Management Playbook
Fatemeh KhatiblooSeptember 04, 2012
Although widespread adoption of personal identity management (PIDM) remains a few years away, the ecosystem of data lockers and authorization managers is already rapidly evolving. Firms ranging from...
- Downloads: 299
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For Customer Insights Professionals
Report:Personal Identity Management
Preparing For A World Of Consumer-Managed Data
Fatemeh KhatiblooSeptember 30, 2011
Consumers are leaving an exponentially growing digital footprint across channels and media, and they are awakening to the fact that marketers use this data for financial gain. This, combined with...
- Downloads: 708
For Customer Insights Professionals
Report:Navigating The Future Of Customer Intelligence
Fatemeh KhatiblooMarch 28, 2013
Customer intelligence is in the throes of significant change brought about by two primary drivers: 1) the disruption caused by the massive shifts in consumer behavior, and 2) organizations' growing...
- Downloads: 302
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For Customer Insights Professionals
Report:The Cross-Channel Attribution Blueprint
A Readiness Framework For Successful Implementation
Fatemeh KhatiblooJanuary 11, 2011
Customer Intelligence (CI) professionals are increasingly tasked with assessing marketing effectiveness across all channels within the organization. But without access to next-generation attribution...
- Downloads: 778
For Customer Insights Professionals
Report:Personal Identity Management Success Starts With Customer Understanding
Fatemeh KhatiblooJanuary 18, 2012
With the increase in high-profile data breaches and the recent Federal Trade Commission (FTC) settlements that hold Facebook, Google, and Twitter accountable to strict privacy audit guidelines,...
- Downloads: 357
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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Research Coverage:

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For Customer Insights Professionals

Report:Making Sense Of A Fractured Consumer Data Ecosystem

For Customer Insights Professionals

Report:Personal Identity Management

For Customer Insights Professionals

Report:Navigating The Future Of Customer Intelligence

For Customer Insights Professionals

Report:The Cross-Channel Attribution Blueprint

For Customer Insights Professionals

Report:Personal Identity Management Success Starts With Customer Understanding

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