About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.
Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).
Derek completed the Early Growth Program at London Business School.
An Empowered Report: Sourcing Can Do More To Adapt To Changes In Business Technology
A major shift in the technology marketplace is moving technology purchasing power away from centralized IT departments and into the hands of individual employees. This shift, which is driven by rapid...
Although evaluating emerging technologies is not the traditional responsibility of sourcing and vendor management (SVM) professionals, more SVM teams are steadily moving in that direction. Powerful...
Your company's core relationship with its customers is being transformed by technology. In the "age of the customer," organizations that harness digital technologies to understand and engage with...
While many sourcing and vendor management (SVM) professionals frequently play a critical role in evaluating emerging technologies, their exact responsibilities in this process are not always clearly...
Videoconferencing Players Are Ready To Deliver With Better Solutions
Although the videoconferencing market has existed for more than 20 years, several trends indicate that the market is at an inflection point. Across the marketplace, leading videoconferencing vendors...
When it comes to evaluating emerging technologies for adoption, sourcing and vendor management (SVM) and enterprise architect (EA) professionals play complementary roles. EA professionals typically...
Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...
Results From Forrester's Q4 2010 Global Sourcing And Vendor Management Priorities Online Survey
In October 2010 Forrester conducted a survey of 113 senior-level sourcing and vendor management (SVM) professionals from global organizations. The survey work was completed to clarify the broad range...
Recent Forrester data about the role of social technology in the enterprise confirms what many business professionals already suspect: more people are using social technologies, and these...
An Empowered Report
The ability of consumers to self-provision their own technology resources has become one of the most talked-about trends in the technology industry. This trend, which will shape workforce behaviors...
Executive Overview: The Services Sourcing Playbook
A major gap is growing between the technology demands of your organization and your IT organization's ability to keep up. This gap, which increases with the adoption of every new technology, has the...

Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...
Tools Will Be Critical To Maturing And Expanding Vendor Management
Forrester fielded 85 formal client inquiries on the topic of vendor management and the development of the vendor management office (VMO) over the past 12 months. These inquiries come from a variety...
An Empowered Report: Your Company's HEROes Need Your Help
Marketing and strategy professionals show an increased interest in videoconferencing as a collaboration tool. They are also interested in the vendor landscape and want to understand who the key...