Forrester Research : Analyst

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Find Derek on:
Blog: Enterprise Architecture Blog

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

Research Coverage:

Business Process Modeling, Business Transformation, Case Management, Complex Event Processing, Customer Relationship Management (CRM), Digital Business Architecture, Enterprise Architecture Practices, Packaged Applications, Program & Project Management, Staff Development, Training & Succession Management, Strategy, Planning & Governance of IT, Workflow

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Region

Asia Pacific (1)
North America (1)

Vendor

Microsoft (2)
Google (1)
Oracle (1)
SAP (1)

47 results in Social

Information Management

For Enterprise Architecture Professionals
Client Inquiry:SharePoint Search In The Internet Space
Leslie OwensJune 01, 2011
What are the pitfalls surrounding SharePoint Search in the Internet space, especially in regard to Office 365?
For Security & Risk Professionals
Client Inquiry:Records Definition And Retention Rules
Brian W. HillDecember 16, 2011
What is the definition of a record according to federal guidelines? What are some business rules for record retention? Where are the guidelines located that we should follow?
For Enterprise Architecture Professionals
Client Inquiry:Using Analytics For Profile Information Generation
Leslie OwensDecember 21, 2010
What are people using for analysis of profile information generation? Specifically, what systems support natural language use techniques for developing profile information about individuals or...
For CIO Professionals
Client Inquiry:SaaS-Based Document Sharing Vendors
Rob KoplowitzJanuary 11, 2011
We need to provide shared documents to various external partners. Services we’ve seen in the past feel like a simplified, web version of SharePoint and require some form of dual factor...
For Content & Collaboration Professionals
Client Inquiry:What Companies Are The Natural Language Processing Players?
Leslie OwensDecember 02, 2011
What companies are the players in natural language processing (NLP) that enhance search on websites? How do they differ from open source equivalents? Do they have APIs that allow integration with...
For Business Process Professionals
Client Inquiry:Can You Provide Some Market Information On Antivia (BusinessObjects)?
Boris EvelsonAugust 19, 2010
We are looking to utilize and further promote the SAP BusinessObjects Xcelsius software currently in use by looking to: 1) deploy interactive "drillable" to lowest-level-detail Xcelsius dashboards to...
For Security & Risk Professionals
Client Inquiry:How Important Is Integrated Legal Hold Functionality?
Brian W. HillMarch 31, 2011
How many companies have integrated legal hold capabilities in their records management or archiving application? How important is it to have this capability?
For Enterprise Architecture Professionals
Client Inquiry:ECM Consulting Firms
Alan WeintraubJanuary 10, 2011
Can you provide us an overview of consulting firms that are strong at working with companies to define their enterprise content management (ECM) strategy, including file archiving, content management...
For Content & Collaboration Professionals
Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools
Leslie OwensDecember 23, 2011
How do enterprise search and business intelligence (BI) tools complement each other, and what are the use cases for these? What products cover the areas of enterprise search, semantic tools,...
For eBusiness & Channel Strategy Professionals
Client Inquiry:How Companies Are Leveraging Optical Character Recognition (OCR)
Ellen CarneyFebruary 11, 2011
We'd like some information around claims processing. Do you have insights around how companies leverage optical character recognition (OCR) for processing claims, including technologies/platforms and...
For Application Development & Delivery Professionals
Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?
Boris EvelsonJune 27, 2012
From a people perspective, what skills and character traits are required by IT professionals to be successful with big data/business intelligence (BI) initiatives? How would you assess these during a...
For Enterprise Architecture Professionals
Client Inquiry:The Relationship Between Text Analytics And CSR Data Entry
Leslie OwensSeptember 29, 2011
I'd like to know more about how text analytics works in the context of "reading" CSR rep typed-in comments when customers call in with issues. How does text analytics fit into a data strategy?
For Vendor Strategy Professionals
Client Inquiry:Market Allocation Of Web Browser Brands In China
Gene CaoJune 16, 2011
What is the market allocation of web browser brands and versions in China?
For Application Development & Delivery Professionals
Client Inquiry:On-The-Fly Translation
Tim Walters, Ph.D.August 26, 2011
What sources provide on-the-fly translation of entire web pages/sites?
For Customer Experience Professionals
Client Inquiry:The Importance Of Search Functionality Within Websites
Ron Rogowski IIDecember 21, 2010
I would like to know how important robust search capability is within websites. What is the perceived value? Is it an important feature that needs an investment? Where does search rank as a core...
For Enterprise Architecture Professionals
Client Inquiry:Digital Versus Physical Content
Alan WeintraubJune 17, 2011
What proportion of office workers' active work, work in progress, and projects is kept in strictly digital form versus strictly physical form versus both? How has the volume of these different...
For Application Development & Delivery Professionals
Client Inquiry:Will Advanced Analytics Be Limited To Certain Scenarios?
Mike GualtieriAugust 01, 2012
Will advanced analytics be limited to: predictive analytics, customer analytics, text analytics, and decision support and optimization applications?
For Business Process Professionals
Client Inquiry:Can You Answer Some Business Intelligence Questions?
Boris EvelsonOctober 01, 2010
We have many questions about business intelligence (BI): 1) If we invest in visualization-based discovery tools, is a dashboard still needed? 2) Some firms claim a data warehouse is no longer needed...
For Security & Risk Professionals
Client Inquiry:Will SMS Messaging And Email Emergency Notification Replace Voice-To-Voice Communication?
Stephanie BalaourasAugust 16, 2011
What changes in emergency notification tactics do you foresee? More specifically, it seems as if SMS messaging and email will replace telephone voice-to-voice communications. Will SMS messaging and...
For Security & Risk Professionals
Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?
Eve MalerNovember 18, 2011
For a new extranet portal, we're looking for the best way to authenticate strongly 5,000 users all around the world. What is the best way at this time? What way is the easiest to manage?
For CIO Professionals
Client Inquiry:Video Adoption In The Workplace?
Philipp KarcherSeptember 23, 2011
What is the state of video use by information workers?
For CMO Professionals
Client Inquiry:Using Streaming Video On A Company Intranet
James L. McQuiveySeptember 28, 2010
We are developing an intranet video-on-demand strategy internally; in parallel, we are exploring solutions that provide streaming media that can be used for the intranet as well as the Internet....
For CIO Professionals
Client Inquiry:CIO Challenges And Priorities For 2011 And Beyond
Nigel FenwickMarch 21, 2011
What are the main banking CIO challenges and priorities for 2011 and beyond?
For Enterprise Architecture Professionals
Client Inquiry:What's A Good Approach To Enterprise Information Management?
Gene LeganzaOctober 04, 2011
Please describe approaches to enterprise information management in terms of the following groups: laggards, middle-of-the-pack, early adopters, and government.
For Customer Experience Professionals
Client Inquiry:Patient-Provider Portal In Healthcare
Elizabeth BoehmSeptember 01, 2010
What (current and potential) features do patients/providers want to have in a patient-provider portal? How are these features ranked? What do patients/providers look for in their...

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Research Coverage:

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For Enterprise Architecture Professionals

Client Inquiry:SharePoint Search In The Internet Space

For Security & Risk Professionals

Client Inquiry:Records Definition And Retention Rules

For Enterprise Architecture Professionals

Client Inquiry:Using Analytics For Profile Information Generation

For CIO Professionals

Client Inquiry:SaaS-Based Document Sharing Vendors

For Content & Collaboration Professionals

Client Inquiry:What Companies Are The Natural Language Processing Players?

For Business Process Professionals

Client Inquiry:Can You Provide Some Market Information On Antivia (BusinessObjects)?

For Security & Risk Professionals

Client Inquiry:How Important Is Integrated Legal Hold Functionality?

For Enterprise Architecture Professionals

Client Inquiry:ECM Consulting Firms

For Content & Collaboration Professionals

Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools

For eBusiness & Channel Strategy Professionals

Client Inquiry:How Companies Are Leveraging Optical Character Recognition (OCR)

For Application Development & Delivery Professionals

Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?

For Enterprise Architecture Professionals

Client Inquiry:The Relationship Between Text Analytics And CSR Data Entry

For Vendor Strategy Professionals

Client Inquiry:Market Allocation Of Web Browser Brands In China

For Application Development & Delivery Professionals

Client Inquiry:On-The-Fly Translation

For Customer Experience Professionals

Client Inquiry:The Importance Of Search Functionality Within Websites

For Enterprise Architecture Professionals

Client Inquiry:Digital Versus Physical Content

For Application Development & Delivery Professionals

Client Inquiry:Will Advanced Analytics Be Limited To Certain Scenarios?

For Business Process Professionals

Client Inquiry:Can You Answer Some Business Intelligence Questions?

For Security & Risk Professionals

Client Inquiry:Will SMS Messaging And Email Emergency Notification Replace Voice-To-Voice Communication?

For Security & Risk Professionals

Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?

For CIO Professionals

Client Inquiry:Video Adoption In The Workplace?

For CMO Professionals

Client Inquiry:Using Streaming Video On A Company Intranet

For CIO Professionals

Client Inquiry:CIO Challenges And Priorities For 2011 And Beyond

For Enterprise Architecture Professionals

Client Inquiry:What's A Good Approach To Enterprise Information Management?

For Customer Experience Professionals

Client Inquiry:Patient-Provider Portal In Healthcare

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