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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Find Derek on:
Blog: Enterprise Architecture Blog

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

Research Coverage:

Business Process Modeling, Business Transformation, Case Management, Complex Event Processing, Customer Relationship Management (CRM), Digital Business Architecture, Enterprise Architecture Practices, Packaged Applications, Program & Project Management, Staff Development, Training & Succession Management, Strategy, Planning & Governance of IT, Workflow

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Region

Asia Pacific (1)
North America (1)

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Microsoft (2)
Google (1)
Oracle (1)
SAP (1)

47 results in Social

Information Management

For Enterprise Architecture Professionals
Client Inquiry:Choosing An Enterprise Search Engine
Leslie OwensAugust 01, 2011
When selecting an enterprise search engine, what criteria should be used?
For Application Development & Delivery Professionals
Client Inquiry:What Are The Roles And Responsibilities Of Information Management?
James Kobielus G.September 21, 2010
What's a good description of the roles and responsibilities of information management as an IT function? What are the roles within the topic of data management? What are the role functions at a high...
For CIO Professionals
Client Inquiry:Video Adoption In The Workplace?
Philipp KarcherSeptember 23, 2011
What is the state of video use by information workers?
For CIO Professionals
Client Inquiry:Creating A Mobile Initiative And Remote Work Best Practices
TJ KeittSeptember 21, 2011
What are some remote working practices and policies, and how do we create a mobile initiative within our company?
For Business Process Professionals
Client Inquiry:Can You Answer Some Business Intelligence Questions?
Boris EvelsonOctober 01, 2010
We have many questions about business intelligence (BI): 1) If we invest in visualization-based discovery tools, is a dashboard still needed? 2) Some firms claim a data warehouse is no longer needed...
For Application Development & Delivery Professionals
Client Inquiry:How Do Companies Use Unstructured Data?
James Kobielus G.July 08, 2010
Inquiry after reading Forrester's August 14, 2009, "Case Study: ACT! By Sage Uses Social Media To Transform The Customer Experience" report. How are companies using unstructured data like call center...
For Content & Collaboration Professionals
Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools
Leslie OwensDecember 23, 2011
How do enterprise search and business intelligence (BI) tools complement each other, and what are the use cases for these? What products cover the areas of enterprise search, semantic tools,...
For CIO Professionals
Client Inquiry:Providing Employees With The Right Mobile Tools
TJ KeittSeptember 21, 2011
How do we develop an internal mobile strategy to provide employees with the necessary tools and applications to improve effectiveness and productivity?
For Security & Risk Professionals
Client Inquiry:Will SMS Messaging And Email Emergency Notification Replace Voice-To-Voice Communication?
Stephanie BalaourasAugust 16, 2011
What changes in emergency notification tactics do you foresee? More specifically, it seems as if SMS messaging and email will replace telephone voice-to-voice communications. Will SMS messaging and...
For Business Process Professionals
Client Inquiry:Which Financial Reporting Tool Vendors Should We Compare?
Boris EvelsonMarch 25, 2011
We are looking for a comparative analysis of the financial reporting tools that major US insurance companies are using to perform daily, monthly, quarterly, and year-end reports, BI analytics, and...
For Business Process Professionals
Client Inquiry:Do You Have Information On Business Intelligence Investment Levels And Industry Averages?
Boris EvelsonSeptember 02, 2010
Do you have either anecdotal information or, preferably, research papers that spell out average annual spending on business intelligence (BI) and/or best-in-class spending on BI? We're trying to...
For Enterprise Architecture Professionals
Client Inquiry:What Is Your Opinion Of DAMA's Data Management Body Of Knowledge Framework?
Rob KarelFebruary 03, 2011
What do you think of DAMA's Data Management Body Of Knowledge (DMBOK) and other DAMA resources? What do you think about the "functional framework" that DAMA proposes?
For Application Development & Delivery Professionals
Client Inquiry:Will Advanced Analytics Be Limited To Certain Scenarios?
Mike GualtieriAugust 01, 2012
Will advanced analytics be limited to: predictive analytics, customer analytics, text analytics, and decision support and optimization applications?
For Security & Risk Professionals
Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?
Eve MalerNovember 18, 2011
For a new extranet portal, we're looking for the best way to authenticate strongly 5,000 users all around the world. What is the best way at this time? What way is the easiest to manage?
For Enterprise Architecture Professionals
Client Inquiry:SharePoint Search In The Internet Space
Leslie OwensJune 01, 2011
What are the pitfalls surrounding SharePoint Search in the Internet space, especially in regard to Office 365?
For Security & Risk Professionals
Client Inquiry:How Do Data Leak Prevention And Information Rights Management Solutions Compare?
Rick HollandApril 05, 2012
Could you provide information on data leak prevention (DLP) versus information rights management (IRM) solutions? Do you recommend one or the other or both? What vendors play in this space?
For Enterprise Architecture Professionals
Client Inquiry:Digital Versus Physical Content
Alan WeintraubJune 17, 2011
What proportion of office workers' active work, work in progress, and projects is kept in strictly digital form versus strictly physical form versus both? How has the volume of these different...
For Customer Experience Professionals
Client Inquiry:The Importance Of Search Functionality Within Websites
Ron RogowskiDecember 21, 2010
I would like to know how important robust search capability is within websites. What is the perceived value? Is it an important feature that needs an investment? Where does search rank as a core...
For Content & Collaboration Professionals
Client Inquiry:What Trends Should I Consider When Building My Site Search Road Map?
Leslie OwensSeptember 29, 2011
I am developing my on-site search road map. What trends are on the horizon?
For CMO Professionals
Client Inquiry:Using Streaming Video On A Company Intranet
James L. McQuiveySeptember 28, 2010
We are developing an intranet video-on-demand strategy internally; in parallel, we are exploring solutions that provide streaming media that can be used for the intranet as well as the Internet....
For Enterprise Architecture Professionals
Client Inquiry:What's A Good Approach To Enterprise Information Management?
Gene LeganzaOctober 04, 2011
Please describe approaches to enterprise information management in terms of the following groups: laggards, middle-of-the-pack, early adopters, and government.
For Enterprise Architecture Professionals
Client Inquiry:ECM Consulting Firms
Alan WeintraubJanuary 10, 2011
Can you provide us an overview of consulting firms that are strong at working with companies to define their enterprise content management (ECM) strategy, including file archiving, content management...
For Application Development & Delivery Professionals
Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?
Boris EvelsonJune 27, 2012
From a people perspective, what skills and character traits are required by IT professionals to be successful with big data/business intelligence (BI) initiatives? How would you assess these during a...
For eBusiness & Channel Strategy Professionals
Client Inquiry:How Companies Are Leveraging Optical Character Recognition (OCR)
Ellen CarneyFebruary 11, 2011
We'd like some information around claims processing. Do you have insights around how companies leverage optical character recognition (OCR) for processing claims, including technologies/platforms and...
For Application Development & Delivery Professionals
Client Inquiry:Should We Eliminate Voicemail
Art SchoellerJuly 22, 2011
Are any other large companies considering making voicemail an opt-in feature for employees? Are we early adopters? Are large companies that use Microsoft BPOS online services for mail, chat, Live...

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Research Coverage:

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For Enterprise Architecture Professionals

Client Inquiry:Choosing An Enterprise Search Engine

For Application Development & Delivery Professionals

Client Inquiry:What Are The Roles And Responsibilities Of Information Management?

For CIO Professionals

Client Inquiry:Video Adoption In The Workplace?

For CIO Professionals

Client Inquiry:Creating A Mobile Initiative And Remote Work Best Practices

For Business Process Professionals

Client Inquiry:Can You Answer Some Business Intelligence Questions?

For Application Development & Delivery Professionals

Client Inquiry:How Do Companies Use Unstructured Data?

For Content & Collaboration Professionals

Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools

For CIO Professionals

Client Inquiry:Providing Employees With The Right Mobile Tools

For Security & Risk Professionals

Client Inquiry:Will SMS Messaging And Email Emergency Notification Replace Voice-To-Voice Communication?

For Business Process Professionals

Client Inquiry:Which Financial Reporting Tool Vendors Should We Compare?

For Business Process Professionals

Client Inquiry:Do You Have Information On Business Intelligence Investment Levels And Industry Averages?

For Enterprise Architecture Professionals

Client Inquiry:What Is Your Opinion Of DAMA's Data Management Body Of Knowledge Framework?

For Application Development & Delivery Professionals

Client Inquiry:Will Advanced Analytics Be Limited To Certain Scenarios?

For Security & Risk Professionals

Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?

For Enterprise Architecture Professionals

Client Inquiry:SharePoint Search In The Internet Space

For Security & Risk Professionals

Client Inquiry:How Do Data Leak Prevention And Information Rights Management Solutions Compare?

For Enterprise Architecture Professionals

Client Inquiry:Digital Versus Physical Content

For Customer Experience Professionals

Client Inquiry:The Importance Of Search Functionality Within Websites

For Content & Collaboration Professionals

Client Inquiry:What Trends Should I Consider When Building My Site Search Road Map?

For CMO Professionals

Client Inquiry:Using Streaming Video On A Company Intranet

For Enterprise Architecture Professionals

Client Inquiry:What's A Good Approach To Enterprise Information Management?

For Enterprise Architecture Professionals

Client Inquiry:ECM Consulting Firms

For Application Development & Delivery Professionals

Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?

For eBusiness & Channel Strategy Professionals

Client Inquiry:How Companies Are Leveraging Optical Character Recognition (OCR)

For Application Development & Delivery Professionals

Client Inquiry:Should We Eliminate Voicemail

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