Why Read This
Forrester's BT Strategic Planning playbook helps CIOs build a BT technology road map — starting with business goals and identifying the business and technology strategies to achieve the goals. But many CIOs stop their planning with the production of these road maps. They fail to create a detailed view of the BT organization's capabilities, services, and resources required to deliver the technology road map. This report helps CIOs avoid the pitfalls of this inadequate planning by analyzing how well their BT organization is prepared to manage, deliver, and operate the commitments made in the technology road map. It begins with assessing the BT organization's leadership maturity, targeting those capabilities that require additional work to support the road map. It then shows the CIO how to analyze BT's technology services to assure coverage adequate to support the road map. And finally, the report helps the CIO identify the resources required to do this additional work.