Why Read This
This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to build a high-performance security program and organization. We designed this report to help S&R pros develop and report the appropriate security metrics for their security organization. Security metrics are a key initiative for chief information security officers (CISOs) today, but many struggle with picking the right metrics. Some CISOs use a broad-brush approach, using operational metrics to demonstrate security. The problem with this approach is that most people don't understand what the metrics are saying, and they don't understand how these metrics make their lives easier or harder. Good metrics are easy-to-understand, incite actions, and change behavior by providing a clear idea of why the audience cares. When CISOs present metrics, they must be able to clarify "What it means" and "What's in it for me?" Use this paper as a set of guidelines to develop a well-formed security metrics strategy and to drive behavior change and improve performance.