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For CIO Professionals

Distributed Teams Need Real-Time Collaboration Tools

Prioritize Tools Based On Your Team Architectures And Interaction Needs

September 04, 2008

By Ted Schadler with Matthew Brown, Sara Burnes

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Why Read This Report

To get work done, distributed and B2B teams need real-time collaboration tools that replicate the power and experience of face-to-face meetings and support "pervasive" interactions. Fortunately, real-time tools are getting better. Presence shows team members' context; instant messaging (IM) moves the dialog to mobile devices; Web conferencing allows video and document sharing; and telepresence delivers face-time quality. But which tools are best for your teams? A new analysis, based on the way your teams interact and how they are distributed, will help you choose the right tools and vendors.
Tags: Broadband & Remote Access, Collaboration Platforms, Enterprise Collaboration, Information Management, IT Management, IT Organization, Organizational Design & Change Management, Remote Work & Telecommuting, Telecommunication Services
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TABLE OF CONTENTS

  • History Is A Quest To Overcome Distance Barriers
  • Distributed Teams Need Real-Time Collaboration Tools
  • Use An Interaction Model To Assess The Team's Needs
  • Vendors From Different Markets Fight For A Slice
  • Five Dynamics Will Shape The Real-Time Future

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  • Supplemental Material
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