Doug Washburn

VP, Research Director serving Infrastructure & Operations PROFESSIONALS

Doug serves Infrastructure & Operations Professionals. He leads a research team of analysts responsible for delivering research and consulting solutions to address clients' most pressing challenges in: data center — consolidating, converging, and optimizing server, storage, and networks, private and public cloud computing, and build versus buy facilities decisions; end user computing — provisioning, managing, and virtualizing desktop and mobile devices, unified communications, and branch office networking; IT operations and resiliency environments — IT service management, IT infrastructure library (ITIL) best practices, end-to-end monitoring, automation, disaster recovery, high availability, and backup; and organizational maturity — organizational design, metrics, strategic rightsourcing, innovation, and customer-centricity.

Previous Work Experience

Previously at Forrester, Doug was a principal analyst on the Infrastructure & Operations research team focused on sustainable (or green) IT trends, planning, strategy, and best practices, as well as key IT infrastructure and operations priorities and infrastructure assessments.

Prior to joining the Infrastructure & Operations research team, Doug was the global council manager for the Forrester Leadership Boards IT Infrastructure & Operations Council, a best-practice community for senior IT executives in $1 billion-plus organizations. In this role, Doug regularly advised and facilitated peer-to-peer interactions with clients on their strategies, priorities, and best practices. Doug was also an advisor on the Forrester Leadership Boards Enterprise Architecture Council.

Prior to Forrester, Doug lived and worked in Australia and France as the vice president of strategy and business development for Red Oxygen, a wireless communications startup. In addition, Doug co-created CU Networks, a computer networking and servicing startup, serving the students of the University of Colorado at Boulder.


Doug holds a B.S. in finance from University of Colorado at Boulder and was awarded the Undergraduate Certificate in Entrepreneurial Excellence.

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10 results in Reports

  • Doug Washburn
  • Security Risk & Compliance
  • For Infrastructure & Operations Professionals

    Report:Updated Q1 2011: Is Green IT Your Emperor With No Clothes?

    Measure Your Green IT Baseline Or Risk Being Caught With Your Pants Down

    Is green IT your emperor with no clothes? It is if you've invested in green IT with the promise of reducing energy costs but haven't measured your energy baseline. Without a baseline, IT leaders...

    • Downloads: 432
  • For Security & Risk Professionals

    Report:Smart Grid Q&A: Unveiling The New Grid

    Understanding The Smart Grid Ecosystem And Its Risks

    Smart grid is the counterpart of the "cloud" in the utility world — everyone is talking about it. You can define smart grid in many ways, but simply put, it is the digitization of the power...

    • Downloads: 888
  • For CIO Professionals

    Report:Helping CIOs Understand "Smart City" Initiatives

    Defining The Smart City, Its Drivers, And The Role Of The CIO

    Cities are becoming "smarter," as governments, businesses, and communities increasingly rely on technology to overcome the challenges from rapid urbanization. What makes a "smart city" smart is the...

    • Downloads: 1328
  • For Infrastructure & Operations Professionals

    Report:UK Firms Continue To Look To Green IT For Cost Reduction And Business Benefits

    Findings From The UK Green IT 2009 Conference, May 2009

    Findings from Forrester's second joint survey collaboration with Tech:Touchstone Events, organizer of the Green IT 2009 Conference in London, uncovered that after a year of economic turmoil,...

    • Downloads: 275
  • For Infrastructure & Operations Professionals

    Report:Aligning The People And Process Of PC Power Management

    Position The Right People And Process to Create Ownership And Minimize Risk

    Although the financial and environmental savings from PC power management are compelling, IT professionals must overcome concerns about disrupted user productivity or the lack of project ownership....

    • Downloads: 194
  • For Infrastructure & Operations Professionals

    Report:Inquiry Spotlight: Green IT, Q1 2009

    Green IT awareness and action are on the rise. In 2008, Forrester received 130 inquiries from IT end user professionals on green IT, the majority of which focused on benchmark data — such as...

    • Downloads: 599
  • For CIO Professionals

    Report:Q&A: The Economics Of Green IT

    What Are The Financial Benefits Of Green IT?

    Don't be fooled: Green IT is as much about the greenbacks as it is about reducing the environmental impact of operating IT and the business. In fact, financial motivation — not environmental...

    • Downloads: 1040
  • For CIO Professionals

    Report:The Rise Of The Green Enterprise: A Primer For IT Leadership's Involvement

    IT Leadership Should Position IT As An Enabler Of The Green Enterprise

    Information technology can be a critical enabler to what Forrester calls the "green enterprise" — an organization that actively reduces the environmental impact across its value chain...

    • Downloads: 845
  • For Infrastructure & Operations Professionals

    Report:UK Organizations Focus On IT Infrastructure In The Drive To Go Green

    Findings From The UK Green IT 08 Conference & Exhibition, May 2008

    IT professionals and line-of-business managers across a range of industries met at the UK Green IT 08 Conference & Exhibition in May to discuss the implications of operating in a business environment...

    • Downloads: 430
  • For Infrastructure & Operations Professionals

    Report:Is Green IT Your Emperor With No Clothes?

    Measure Your Green IT Baseline Or Risk Being Caught With Your Pants Down

    Awareness for green IT is increasing, driven by corporatewide greening efforts as well as practical IT concerns like running out of space, power, or budget. As a result, IT ops executives are tasked...

    • Downloads: 783