Citation Policy Clarification, September 25, 2003
Integrity and objectivity are core values at Forrester Research, Inc. ("Forrester"). Forrester's research ("Research") is created to be used by clients in its original context and format. From time to time, requests are made by clients and third parties to cite the Research outside of its original context. The following guidelines set forth the rules for this type of use for all of Forrester's Research in all media.
General
- The Research is proprietary to Forrester and subject to copyright and other intellectual property protections.
- Commercial use of the Research is prohibited without our express written permission.
- All citations must be limited in scope. Full reproduction of the Research is prohibited.
- All citations must be accurate, quoted verbatim, and/or duplicated without being manipulated, adapted, paraphrased, or summarized.
- All citations must be sourced "Copyright © 2003, Forrester Research, Inc."
Uses That Do Not Require Forrester's Approval
Clients may include a copy or slide of each scorecard, ranking, product comparison, spreadsheet, graphic, table, or portion of text less than a paragraph in presentations, provided that all such citations adhere to the general rules set forth herein.
Uses That Do Require Forrester's Approval
- All full reproductions and/or distributions of the Research. Forrester generally prohibits such use unless reprints are purchased from Forrester.
- All uses of the Research in advertisements, press releases, and sales collateral in all types of media.
- All uses of the Research in SEC filings or other legal documents.
- All links to any Web sites maintained by Forrester and/or its subsidiaries.
- In general, if you are uncertain about a particular use, please seek our approval.
How To Seek Forrester's Approval
- Contact Forrester Vendor Relations at 1 866/FORRESTER (1 866/367-7378) and vendorrelations@forrester.com.
- Provide Vendor Relations with the full details of the requested citation.
- We will reply by email within one to two business days.
Changes
- Forrester reserves the right to change these guidelines at any time, without notice.
- These guidelines are for general informational purposes only, and Forrester reserves any and all rights to the Research including but not limited to the right to deny any and all uses of the Research.

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