For Sourcing & Vendor Management Professionals (Length: 6 pages)

December 4, 2003

Users' Offshore Evolution And Its Governance Impact

by John C. McCarthy

with Christine Ferrusi Ross, Carey Schwaber

Executive Summary (This is a document excerpt)

Offshore governance changes dramatically as firms migrate through the four stages of the offshore journey. What starts as an administrative function evolves over three or more years into a program management and development discipline.

 
Figures & Data
  • Figure 1.  Characteristics Of Offshore Customer Segments
  • Figure 2.  Issues Holding Back Offshore Investment Vary By Experience Level
  • Figure 3.  The Evolution Of Global Sourcing Governance
  • Figure 4.  Steps In The Evolution Of Global Governance
  • Figure 5.  Key Vendor Approaches For Different Offshore Segments
   

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Analyst: John C. McCarthy
Technology: IT Management, IT Services, IT Strategy, Planning, & Governance, Sourcing & Procurement, Systems Integration, Vendor Management
Geography: Asia Pacific, Europe, North America
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