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		<p class="research_date">September 18, 2001</p>
		
		
		
		<h1 class="research_title">Privacy Concerns Cost eCommerce $15 Billion</h1>
		  
		<p class="noMargin">by 
		  Christopher M. Kelley </p>
		
		
		
		
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		 Alanna Denton, Resa Broadbent </p>
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		Consumer privacy apprehensions continue to plague the Web -- 60% of online consumers seriously worry about what will happen to the personal information they divulge online. The problem for e-tailers is that these fears will hold back roughly $15 billion in eCommerce revenue in 2001. </p>
		
	
		



 
 
  




        
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				<li><strong>Figure 1.</strong>&nbsp;
				
					Most Online Consumers Still Have Privacy Concerns </li>
			
				<li><strong>Figure 2.</strong>&nbsp;
				
					Consumers Want Government Regulation Of Online Privacy </li>
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	<td class="body_text"><a href="/rb/search/results.jsp?N=12687">Christopher M. Kelley</a></td></tr>
	
    <tr><td class="graybold12">Technology: </td>
	<td class="body_text"><a href="/rb/search/results.jsp?N=50985">eBusiness/eCommerce</a>, <a href="/rb/search/results.jsp?N=50179">Security & Risk</a>, <a href="/rb/search/results.jsp?N=50153">Security Operations</a></td></tr>
	
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   <td class="body_text"><a href="/rb/search/results.jsp?N=50698">Business-To-Consumer eCommerce</a>, <a href="/rb/search/results.jsp?N=50067">Retail</a></td></tr>
	
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	<td class="body_text"><a href="/rb/search/results.jsp?N=50079">North America</a></td></tr>
	 
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