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For Information & Knowledge Management Professionals
(Length: 2 pages)
Executive Summary (This is a document excerpt)Search on most sites stinks -- but maybe not for long. New solutions heat up vendor competition and set the stage for M&A. Buy Risk-FreeDownload and print PDF immediately. Price: US $195 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
The Customer Experience Review, Q2 2009
Original air date: Thursday, June 11, 2009
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